No. 13, Jalan Tun Tan Cheng Lock, 75200 Melaka, Malaysia
#19 of 215 hotels in Melaka
Guests' ChoiceBased on 124 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.4
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 27 May 2024
Gunnalan
MalaysiaThe toilet and bathroom somehow were not suitable for family. Because the bathroom and toilet is translucent so you can technically see shadows of the person bathing inside so if it’s plus the entrance to the bathroom are not fully closed. There are at least 1 feet of opening at the bottom of the door. So it was really uncomfortable to share with elders. Please take note besides that everything was good.
Very strategically located. Clean and helpful staffs. Allocated parking for customers.
Stayed in May 2024
Reviewed: 27 May 2024
Caren
MalaysiaCan hear noise from outside, eg vehicles & people passing
New, room is clean & nice
Stayed in May 2024
Reviewed: 22 May 2024
Allam
JapanThe room was a bit smaller than expected but I understand that it might be related to the appropriation of an already existing structure
The staff were super nice and helpful. The location was great and very close to main touristic locations.
Stayed in May 2024
Reviewed: 21 May 2024
Ben
MalaysiaThe room was slightly small. If you have 2 or 3 pcs of luggages, you may not have enough room to walk around "freely". The main entrance requires the staff to open every time you enter (for security reason, I suppose), so, slightly inconvenient...
The location was excellent for those who want to explore the heritage part of the city. The room was slightly smallish, but it was clean, comfy and quiet. Staff service was excellent.
Stayed in May 2024
Reviewed: 20 May 2024
Dragana
SerbiaNot sure if all rooms are like this, but I didn't like the positioning of AC, across from the bed, so blowing straight into your head as you sleep.
Staff was very welcoming and kind from the first moment. Hotel is located in the perfect location, near the river and main street. My room was good size, not big but not too small either. Clean room with comfy bed, nice bathroom with toiletries. Electric kettle with coffee and tea provided. Strong AC. Great WiFi.
Stayed in May 2024
Reviewed: 16 May 2024
Leng
SingaporeThe rooms on the second floor was a little small. suitable probably for solo traveler, but couples will find it a little small. the first floor rooms are slightly bigger
Sufficiently furnished with amenities. Great location: close to Malacca Night Marker at Jonker Walk. Friendly staff who are knowledgeable about the local area.
Stayed in May 2024
Reviewed: 30 April 2024
Susan
United StatesLittle space for my clothes
Central location. helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Spence
United Statesnothing
The location was perfect, right near all of the sites and Jonker street, but tucked 1 block from the noise. Our room was super quiet and we were surprised the next day to see how many rooms had been occupied as the guests were quiet too. The staff was very accommodating from opening doors, getting us in a parking spot right at the hotel, early check-in, to all of the check-in and check-out procedures--a very pleasant experience. We had friends stay 1 minute walking distance from us and they did not sleep at all due to all of the street noise.
Stayed in April 2024
Reviewed: 16 April 2024
Amy
SingaporeHowever, due to the proximity to attractions such as night market, also meant it can be a bit noisy at night esp weekend after Muslim new year, could hear loud musics + fire crackers? at late nights. The room itself is a bit small, with only the tiniest bedside tables (slightly bigger than a palm and one already got a telephone on it) and a very small table topped already with a kettle and some tea/coffee sachets at a corner. Would be much nicer if they can think of loft setting (if allowed cos' do understand it's an old shophouse building). The air con kept on switching back to the default setting, so cold wind was blowing directly at the bed. The channels available are all local, so we didn't really use that, will be a great addition if they can get a cable to connect to a mobile device or just a SMART TV so patrons can go to youtube or netflix.
The location is perfect, just 5-min walk to Jonker street and main tourist attractions. I liked the bathroom and the rain shower. The staff are friendly overall and helpful, especially want to thank them when I was feeling unwell to help get some cold med from the pharmacy. BTW, you can request toothbrush+paste and/or razors cos' they may not supply these readily in the room.
Stayed in April 2024
Reviewed: 9 April 2024
Ann
AustraliaAir con had a smell
The quaintness ,the location and staff
Stayed in April 2024
Reviewed: 4 April 2024
Curtis
MalaysiaPerfect position, and the staff were very kind and helpful :)
Stayed in March 2024
Reviewed: 31 March 2024
Hwee
SingaporeCleaniness . .we found a bug in between the pillows of the sofa bed
Stayed in March 2024
Reviewed: 29 March 2024
Mndtravel
CanadaWould be great to have breakfast available.
Superb location!!
Stayed in March 2024
Reviewed: 20 March 2024
Jessie
SingaporeLaundry - a few of the thick clothes received were not fully dry. My advice is to check all items in the room upon check-in. They thought we spoiled the water flask when we asked to replace one(we only realised the cover was broken when we want to boil water at night). We were asked to pay for it, which we did not. Though they did not insist but just don't feel good with that!
The security - 24 hours with staff at counter accessing guests going in and out. Guests can only enter the main door through the staff at coubter. This ensures that no other than guests can enter the premises.
Stayed in March 2024
Reviewed: 20 March 2024
Stephanie
Singapore1. The label on the fridge states all drinks inside the fridge are complimentary so we consumed them. At checkout, staff says only water was free. In the end, I paid RM54. Please re-phrase your label. Very misleading. 2. The bigger rooms that I booked were on the 2nd floor. My group of senior ladies had a difficult time using the staircase, as there is no lift. The staff suggested we move to the smaller rooms on the 1st floor, which we did. 3. The location of the hotel was good, near Jonker Walk. However, walking from the hotel to the Jonker Walk using the front door was very dangerous. Vehicles were less than a foot away from us. Overall, Rooms were not discounted when we stayed in smaller rooms on the ground floor. We were charged drinks we thought were complimentary.
Friendly Staff Clean Rooms Good Location
Stayed in March 2024
Reviewed: 13 March 2024
Yingying
SingaporeNo lift, but staff helped to bring our luggage to 2nd floor.
Very good location, walking 2 minutes to Jonker street. Walking distance to scenic spots
Stayed in March 2024
Reviewed: 11 March 2024
Ming
MalaysiaSuper friendly staff and great location just nearby the center of Melaka
Stayed in March 2024
Reviewed: 27 February 2024
Aida-widure
MalaysiaWe didn' t have any dislikes.
We liked the location, the room was comfortable and staff were friendly. The hotel had a quaint and cure setting.
Stayed in February 2024
Reviewed: 25 February 2024
Mohd
MalaysiaNo hooks on the walls or outside the cabinet and a small cabinet in the bathroom for storing items . As the room is cosy but a bit small , the hooks will help esp when u have 2 guests sleeping in the room as the wardrobe cabinet is very small .
Clean room , nice bathroom and all the staff members are great. Very friendly and always willing to assist .
Stayed in February 2024
Reviewed: 24 February 2024
Nicole
United KingdomIdeal location
Stayed in February 2024
Reviewed: 21 February 2024
Aigars
LatviaPoor WiFi coverage and connecting through portal login.
Nice and clean place. Friendly staff. Good location, close to tourist places and public transport.
Stayed in February 2024
Reviewed: 13 February 2024
Helen
United KingdomThe only thing is that the room was very small with nowhere to put anything.
Fantastic location, comfortable if small room, friendly helpful staff and lovely iced tea ready when we got back in the afternoon. It’s a nice place to stay.
Stayed in February 2024
Reviewed: 13 February 2024
Rena
AustraliaWould like a small blind that could be pulled over frosted glass window to blacken room in evening.
Location is perfect to see all the important landmarks and accomodation has a lot of charm. It is 1 street away from Jonker street and short stroll to Little India. Extremely close to river where you can sit relax and enjoy a beverage or two…
Stayed in February 2024
Reviewed: 8 February 2024
Siri
NorwayWifi was not good. The door to the bathroom was partially open.
Great location, cosy room and helpful staff.
Stayed in February 2024
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