I would have appreciated some more care in the cleaning aspect of the bathroom. I did found some hair in the bathroom sink and bath tap. Overall the room was very clean so this felt strange, and I hope it is not common practice.

Nice and comfortable room. The staff were very friendly, offered goodies bags to our children. Breakfast was nice, and of good variety. Although you have to pay for parking extra, it was very close and easy to access.

Stayed in April 2024

Everything was good!

Very spacious room and comfortable beds. Breakfast was excellent and very good location just a few minutes from the centre and next to the train station. For those travelling by car, parking is provided by the hotel against a payment.

Stayed in April 2024

The room didn't have temperature control, fine in spring but not sure that I would want to stay at the height of summer.

Location is great and the staff are excellent. The room was a good size and had everything we needed for a short stay.

Stayed in March 2024

There were lots of mosquitoes in February

Position is great, quietness, comfort, availability and kindness of the staff

Stayed in February 2024

All good

Staff and bar

Stayed in February 2024

The noise from the street renovation. It was during the night hours as well.

Nice hotel with friendly staff. Very close to train station and walking distance from all interesting places to see and restaurants to try. Overall we are pleased with our choice, I recommend.

Stayed in February 2024

Rooms where not so clean, especially the bathroom

Very friendly staff

Stayed in January 2024

No particular complaints, however (heads up to the hotel management) the table seemed not sturdy enough to carry TV set, coffee machine, kettle and the rest - the wood of tabletop is visibly bent under all this weight, maybe better to fix that before it snaps.

The room was very nice, with comfortable furniture (especially the leather sofa across from TV) and great view. Complimentary teas and coffee of course are always a nice addition. Hotel is located very close to train station and within walking distance from city center, surrounded by big roads however sound isolation is impeccable.

Stayed in January 2024

Nothing

Convenient location

Stayed in January 2024

harder pillows

thanks

Stayed in September 2023

Nothing

Location is perfect! Staff is friendly’

Stayed in September 2023

The hotel is located in a walking distance from the central station This is good if you're traveling but not so good if you're looking for places to get lunch/dinner

Stayed in September 2023

A fridge

Stayed in September 2023

Location

Stayed in August 2023

Comfortable stay with garage parking. Staff friendly and helpful. Good location, short walk into town.

Stayed in August 2023

Coffee machine was dirty

Excellent breakfast. Very friendly and helpful staff, went out of their way to meet out needs.

Stayed in July 2023

No air conditioning in room made it very stuffy - only solution was to open window, but didn’t help much.

Good location, friendly staff, good breakfast.

Stayed in July 2023

Nothing.

We had a problem when we arrived and because we were very tired it seemed enormous.However all the staff tried to deal with it and worked hard to get the broken door to work. As a consequence we were upgraded to a room next door to our grand daughters and that worked well. Every thing we asked about the staff were delightful and very helpful from parking the car to having a meal. Thank you. The breakfast was fantastic with a wonderful choice and the meal we had in the hotel we all thought was delicious and they left out the thing that some of us weren’t fond of which was the blue cheese so clean plates all round. All staff were very good.

Stayed in July 2023

Great breakfast, they were very good at going over gluten free options for my celiac kids. Convenient location to train station & the town. They were very prompt with bringing us a fan when we requested one as a room was quite warm.

Stayed in June 2023

Hospitality tray wasn't fully replenished each day of our stay

Daily Breakfast and 3 restaurant meals. Good food and wine served by friendly staff. Curtains needed attention. Bed sheets not big enough for the bed base so inclined to be creased and messy. Sheets had seen better days!

Stayed in June 2023

Would have welcomed better instructions on how to get to hotel car park. Also would appreciate instructions on how to cool room down at night.

Friendly helpful staff, Good quiet room, excellent breakfast choice and good location

Stayed in June 2023

Location, parking and breakfast ! Great staff !!

Stayed in June 2023

Our room was large but somewhat dated. Good coffee and tea service in the room but a small refrigerator would have made it a bit nicer since we were there for four nights.

The hotel is conveniently located near the train station and the main cultural and shopping area of Leiden. It's a very walkable location.

Stayed in May 2023

I found the breakfast overpriced for what it was. The hot food was nearly always cold.

It’s close to all amenities. It’s quite comfortable although I found the pillows hard. The staff and very friendly and helpful.

Stayed in June 2023