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Reviews of Hotel Les Charmes 3 stars

Lenculenstraat 18, Maastricht City Centre, 6211 KR Maastricht, Netherlands

#15 of 57 hotels in Maastricht

Guests' Choice

Review score

Based on 185 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    We had a lovely stay. The hotel is truly charming.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night

    A door between the bed- and the bathroom.

    The room was a good size. For breakfast we were offerd a variety of continental choices which was very tasty and just enough. The location of the hotel is perfect, very central and walking distance to everywhere. Although there was no kettle in the room there was a help yourself coffee station in the hall.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very campy. Kind of a tired elegance that made it charming. Young gentleman who took care of us was delightful. Breakfast was first class.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    very nice room , excellent customer service , we would stay here again
    • Business trip
    • Group
    • Standard Double Room with Shower
    • Stayed 1 night

    had to walk to and from hotel as taxis were not available due to demand at local MECC show

    staff were excellent at all times , breakfast was very good and served as a set portion rather than a buffet

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights

    the decor and the food!!!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Lovely little hotel with excellent location
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    I think hotel is overpriced, bathroom is extremely small.

    It is indeed charming place and location is excellent. Staff is very kind.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Good location and nice aesthetics
    • Business trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The cleaning could be a bit better, especially the bedding.

    Nice location close to Maastricht University Aula. Staff was friendly and room is good

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night

    Breakfast was excellent, service when arriving at the hotel was exceptional. Rooms were very charming and the original building is still mostly intact. Would highly recommend it to friends and family.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Truly charming. Very cozy stay, great location, amazing host
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Stairs are a bit narrow if you’re carrying lots of luggage, but that is expected given the location.

    Great location, lovely decor, very clean, and the host is wonderful - we felt very welcomed, and well taken care of. The breakfast was just right. Super cozy property. We’ll definitely stay there again on our next visit to Maastricht.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Stay in style in centre of the city.
    • Business trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    No elevator, consider if you have heavy lugage and bad condition ;-).

    Stylish hotel, friendly atmosphere, very comfortable room we got. In centre and a quite street.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 4 nights

    Furniture was a little dated.

    It was cozy and comfortable.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Lovely, quick trip, to Maastricht. Great place to stay. Super friendly.
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night

    The bed in our room was a bit soft to our taste.

    Lovely boutique hotel in the center of Maastricht near Vrijthof, the main square with all its restaurants. Very comfortable rooms with bathroom ensuite. Excellent breakfast.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Great city and great hotel.
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night

    The person who checked us in was incredibly gracious and very engaging. We were able to walk everywhere with ease. The decor of sitting room, bar and check-in was vintage chic.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    10
    Happy
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    None

    Great location great service

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe Double Room with Bath
    • Stayed 1 night

    Apparently it is now a trendy Dutch hipster thing to make no accomodation for those trying to save the planet with a plant-based diet. It's kind of shocking for somewhere so aesthetically oriented to not have a choice in this regards for breakfast, not even for the lactose-intolerant. The breakfast room is also very "live" acoustically so it could be impossible to hear at times, often generated by one of the staff loudly rearranging chairs or talking to customers, the customers themselves were more discreet.

    This is just a beautiful quirky building in just an awesome little street in a fantastic town. I could have stayed much longer. Unfortunately it is such a quiet street and such a historic building that you really hear any car or even bicycle that does go down the street, but the staff quickly moved me to a rear room and we slept like babies. The staff were generally super friendly and accommodating. I really loved the art, a lot of faux Banksy, and the window views into the oldtown, and the rooms (we saw several because a colleague and friend also came.)

    Stayed in February 2024

  • Reviewed: 19 December 2023

    8.0
    Quirky hotel worth a visit
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    One bed sheet had blood stains on, not nice. Booking. com states free tea and coffee on their website but that was stopped a while ago so site needs updating.

    Quirky hotel, nice decor. Beds very comfy. Great location, we didn't have breakfast but it looked and smelt delicious

    Stayed in December 2023

  • Reviewed: 18 November 2023

    9.0
    Great location in the heart of Maastricht and still quiet
    • Business trip
    • Group
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    All good , we will come back

    Nice as the title is saying , charming hotel Very nice staff, they give us excellent tips where to eat Location superb all on walking distance Nice unique breakfast

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Beautiful historical building at great location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights

    Great welcome at check in. Wonderful staff. The room was an elegant mix of old and new. Nice, spacious bathroom. Best location. Parking was easily found at a nearby parking. Beautiful old building.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    9.0
    A nice and cosy boutique hotel
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    The fact that there is no separation between toilet and the room is ridiculous- you could only travel alone with this room layout!

    A nice and cosy boutique hotel with unusual art and a free coffee machine

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Very nice stay in central location.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Great location, comfortable and clean room, friendly and accessible staff for late check in. Possibility to include breakfast, and tasteful decoration throughout.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    For the price I would have liked it to include breakfast ..but it was an ok price

    The location ..the decor ( especially the old globe) Jules has good energy .. The water station ..where you could fill a glass bottle ..

    Stayed in September 2023

  • Reviewed: 24 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was limited but fine for us.

    Helpful staff and very friendly welcome, great location and lovely Town.

    Stayed in July 2023

  • Reviewed: 20 September 2023

    9.0
    Central location close to the square shops and sights to see.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    No aircon

    Central location in charming building

    Stayed in August 2023

  • Reviewed: 10 September 2023

    9.0
    Great location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    There is no lift and its difficult with the luggage if you are staying at the top floor. And no AC, so summer can be quite hot. Need a rail for the towels in the bathroom. Charming but a bit overpriced.

    Boutique hotel situated in the old Jeker district in the centre of Maastricht. Spacious rooms. Walking distance to the shops and restaurants.

    Stayed in July 2023

Showing 1 – 25

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