Reviews of Novotel Amsterdam City 4 stars
Europaboulevard 10, Zuideramstel, 1083 AD Amsterdam, Netherlands
#173 of 461 hotels in Amsterdam
Guests' ChoiceReview score
Based on 2317 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.2
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Facilities
8.4
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Staff
8.5
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Value for money
7.7
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Free WiFi
8.2
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Reviewed: 6 May 2024
Amy
United States11 reviews3 helpful votes7.0“Good with a major issue”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 4 nights
- • Submitted via mobile
My only complaint is that the room was far too warm at night to sleep. Even with the AC turned on & window open it was stuffy/ hot at night and when getting ready for the day.
It was close to the RAI tram & metro. Staff were courteous & kind. Great breakfast. Pretty clean overall, though the room showed minor signs of wear & tear. My only complaint is that the room was far too warm at night to sleep. Even with the AC turned on & window open it was stuffy/ hot at night and when getting ready for the day.
Stayed in May 2024
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Reviewed: 4 May 2024
Darijan
Slovenia37 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted via mobile
The hallways were not clean
Nice location (few minutes from RAI station, good connections to the center and airport), nice rooms
Stayed in May 2024
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Reviewed: 28 April 2024
Geraldine
United Kingdom7 reviews9.0“Good fun”- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Location was 25 mins from city centre
Clean
Stayed in April 2024
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Reviewed: 26 April 2024
Kaushil
India15 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Location is far
Overall room appearance and check in formalities
Stayed in April 2024
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Reviewed: 26 April 2024
Jenny
United Kingdom11 reviews9.0“So pleased we booked to stay here as it really is a well run Hotel with lovely well thought out extra touches”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing to complain about
Excellent hotel in a great location for the airport and getting into Amsterdam city by metro and tram . Spotlessly clean, quiet room, very comfortable and perfect for our 2 night stay. Very helpful and cheerful staff who were always on hand to provide information and gave the hotel a lovely welcoming ambiance and wouldn’t hesitate to stay again and recommend it to others. It was great to be able to leave our luggage there on the morning of checkout and collect later on our way to the airport. Thankyou so much for a wonderful service making our stay so enjoyable.
Stayed in April 2024
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Reviewed: 25 April 2024
Oleksandr
Ukraine31 reviews8.0Very good- • Business trip
- • Group
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Everything was fine
Good place for business travel
Stayed in April 2024
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Reviewed: 23 April 2024
Luiza
Poland24 reviews8.0“Comfortable hotel, horrible restaurant”- • Business trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 2 nights
Hotel restaurant was simply awful in terms of food quality and taste. Burger it was dry and tough. Salmon salad - fresh smoked salmon slices on the bed of greens were ruined by loads of heavy Caesar-like dressing and artificially tasting croutons. The only edible thing I ate during my stay was a cheese plate.
Convenient, clean and comfortable hotel for business travel
Stayed in March 2024
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Reviewed: 22 April 2024
Darryn
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 2 nights
The room was very comfortable and tidy. Great breakfast and the staff were exceptionally friendly and helpful.
Stayed in April 2024
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Reviewed: 17 April 2024
Atique
United Arab Emirates4 reviews1 helpful vote8.0“Good Experience”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 6 nights
Hotel is good. Located on about 5 minutes walk from metro and tram station. Great customer service. Loved the breakfast
Stayed in April 2024
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Reviewed: 14 April 2024
Shona
United Kingdom2 reviews9.0“Lovely stay, great location!”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing to dislike
The hotel was lovely and modern. Bedrooms were spacious, beds were comfortable, the bathroom was equally spacious, and the shower was great. Good facilities with nice little touches, like a Nespresso coffee machine and Ritual products in the bathroom. Location was spot on, a 10 min walk to the nearest metro stop, a metro and train ride from the airport (20-25 mins), and a 15 min tram ride to Amsterdam Central
Stayed in April 2024
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Reviewed: 14 April 2024
Burak
Romania5 reviews1 helpful vote7.0“We had two rooms as family 2 parents and 2 kids they didn’t help with the connected rooms, not only they reserved our ro”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
One of the rooms was very dirty, walls and the towels
Very close to public transport and airport
Stayed in April 2024
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Reviewed: 13 April 2024
Lucky
Indonesia2 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted via mobile
Not so easy to find restaurant
The location near bus / train / trem station
Stayed in April 2024
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Reviewed: 12 April 2024
Pritam
United Kingdom5 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Room is small and I believe as per star hotel the amenities could be better
Very close to the city and very well connected
Stayed in April 2024
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Reviewed: 10 April 2024
Schuenemann
Norway1 review9.0“It was a short but very nice stay in Amsterdam.”- • Leisure trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 1 night
I was just staying for one night and everything was absolutely fine. Happy with the view and the equipment.
The room was nice n clean and perfect size. I specifically like that there were tea kettle and coffee machine in the room, always great when just want to grab a cup of tea/coffee.
Stayed in March 2024
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Reviewed: 8 April 2024
Ady
Romania1 review9.0“good”- • Business trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
room
Stayed in April 2024
-
Reviewed: 5 April 2024
Adarsh
United Kingdom34 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
Quite far from the Amsterdam central if you plan to visit the city center
Very clean and right next to the metro
Stayed in April 2024
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Reviewed: 3 April 2024
Ha
Norway9 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 1 night
The car park is quite expensive, 34 euro per day.
It is very central and easy to access from different kind of transport. In our case, we got here by car. We parked the car in the hotel car park and reached city center by Metro / tram. The hotel is good in general.
Stayed in March 2024
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Reviewed: 2 April 2024
Andra
Romania24 reviews9.0“Ok”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
- • Submitted via mobile
Not much variety of food for lunch/dinner
The rooms were big and clean. The breakfast is good. It is near the metro station.
Stayed in March 2024
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Reviewed: 2 April 2024
Gaurav
Switzerland9 reviews1 helpful vote9.0“Very comfortable stay”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Room size was small
Very friendly staff, GREAT food, and the best breakfast spread
Stayed in April 2024
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Reviewed: 27 March 2024
Rakesh
Germany23 reviews9.0“Good value and great location”- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted via mobile
1..veg options were very limited 2. Housekeeping was not upto the mark, the bedsheets were not changed even when I stayed for 4 nights, the coffee cup was removed on day 1 and was not refurbished the next day. Services could have been better. Breakfast options should have something more than just eggs 3. There was sofa bed in the room, but it was not laid down when room was handed over, i had to do.the same myself
Rooms were adequate, lot of non veg varities in breakfast
Stayed in March 2024
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Reviewed: 27 March 2024
Mohamed
Egypt59 reviews12 helpful votes8.0Very good- • Business trip
- • Group
- • Superior Queen Room
- • Stayed 4 nights
size of bathroom and room daily cleaning not good
The rooms are small, especially the bathroom is very small Breakfast is very good but expensive Daily room cleanliness is not good
Stayed in March 2024
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Reviewed: 26 March 2024
Bernd-paul
Germany17 reviews9.0“nice stay”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 1 night
very close to the metro and the city train
Stayed in March 2024
-
Reviewed: 25 March 2024
Su
United Kingdom9 reviews1 helpful vote8.0“Comfortable stay and good location for using metro”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was ok. Scrambled eggs and porridge almost empty both mornings Not many options for gluten free
Location was good for using the metro Shower pressure was good and lots of hot water Comfortable beds
Stayed in March 2024
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Reviewed: 25 March 2024
Monika
Poland9 reviews1 helpful vote8.0Very good- • Business trip
- • Group
- • Standard Queen Room
- • Stayed 3 nights
everything was fine
I liked the room, it was always clean, and super comfortable, breakfast was tasty as well. The staff works great, and always happy to help.
Stayed in March 2024
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