Therme is gedateerd

Kamer

Stayed in April 2024

If it is your first time and you are shy, I would recommend look at the calendar first and go on the swimwear-day.

When you stay overnight as a guest you receive towel, bathrobe and slippers, and you can use the massage chairs as much as you can. Room was big, comfy bed and we had a nice balcony. Breakfast was good but go early to avoid crowdedness. Amenities were good, spacious and even with many guests you can find places to be quiet, for example the relaxation room under the solarium its great to read a book or sleep. If you stay over for only one night, the other day you can leave all your belongings inside a locker and enjoy until late, they have showers, changing room spaces, so with this option we enjoyed two days. They have various spa options (check the cabins outside too). You can bring a bottle of water and fill it up there, you can bring it with you to many places to keep hydrated. Our stay was during the mixed-day (as of the calendar), therefore in the pool people were wearing swimwear and inside the saunas people were naked. It was not very clear to us during this mixed-day if inside the saunas we could or not wear swimwear (as everyone was naked). Don't get me wrong, it was a nice experience (you can be with the towel all the time but with no swimwear).

Stayed in February 2024

The food quality weren’t so great.

It was super relaxing.

Stayed in March 2024

Hotel guests are able to enter the sauna landscape and pool 1 hour earlier, but the saunas we could access were limited as many were not yet up to temperature. The dinner is of good quality, but the price paid vs. quality is out of balance.

The room is spacious, modern and clean with comfortable beds. The breakfast is good enough and especially the different granolas were delicious. We really enjoyed the saunas, swimming area and massages we took (Lomi Lomi and Lotus). Staff is regularly checking on sauna status, ensuring that all remain up to quality / get refreshed as needed.

Stayed in February 2024

Drukte in de welness

Stayed in January 2024

We couldn’t get actual dinner in the resort because all meals were sold out and had to go downtown to find something to eat.

A great variety of bubble baths and saunas.

Stayed in February 2024

Do NOT like the recent change made by moving their gourmet dining restaurant to the sauna complex area - we always liked getting dressed for dinner after a full day of relaxing but I refuse to have a gourmet dinner where we normally pay up to 160 euros (including wine) in my bathrobe as we now are forced to do - put restaurant Pure BACK in its original location otherwise there is NO reason to overnight in the hotel - who wants to finish your lovely relaxing day eating your dinner with your partner in a wet bathrobe? For those who had just a day pass the casual sauna location restaurant was fine, but for those overnighting and want to make it a special experience dining now where restaurant Pure has been “temporarily relocated as a trial” is HORRIBLE!!!! We have been loyal customers for 25 years now but this change is absolutely the wrong move - VERY dissatisfied - not to mention the fact that “the chef was ill” so we could not even have a nice dinner and were left with the simple menu above the pool area - how about a quick message on your website thermae 2000 to inform your guests? It is 2024 I’m sure it’s possible- Anyhow the resort spa wise is wonderful as always, the rooms perfect but the choice to move Pure is NOT a good one at all!!!!!

That it has a lot of sauna steam and pool facilities

Stayed in January 2024

Rooms could be cleaner

Stayed in December 2023

For a four-star hotel, the room was kind of simple. The bedding was not that comfortable, especially the pillows. It was nice that there was a breakfast, but it was very simple. Also, the food in the restaurant was very basic and a bit bland.

The spa is amazing. It is really nice to be able to go straight from your room. Also appreciate the way you can continue to use the spa after checking out. And the view from the room is really nice. Furthermore, the staff was very friendly and helpful in assisting us.

Stayed in November 2023

The Lounge Bar. There are limited options and not tasty. The car park is not free

All the saunas and the pools were good enough but the outside pools were amazing because of the view and you can only use your phone in your room.it was excellent.

Stayed in November 2023

Great Spa, all clean, nice eating facilities, all professionally managed. Good reception and nice to find an Honesty Bar. Super relaxed breakfast with fresh pastries and local touches.

Stayed in November 2023

There were issues during checkin, the wellness got too busy to the point you couldn’t enter some saunas and jacuzzis, the food at the restaurant is expensive. The room was okay, but nothing amazing, I didn’t think it was worth the price.

A lot of saunas and good breakfast

Stayed in October 2023

Nothing

The sauna outside

Stayed in October 2023

Great spa facilities and large room

Stayed in September 2023

The options to dine are very restricted. Despite the various dedicated spaces throughout the property, only two were available, and unfortunately not the best two options - lounge bar setting is fantastic but the food options is very limited. There are not options to get a drink or a snack in the sauna area which is a real pity.

Stayed in July 2023

There are more than 10 different styles of Sauna you can enjoy. There also some activities you can attend. Foods were delicious. Close to the city center. Customer service was nice and friendly.

Stayed in July 2023

Service at the lounge I found not using proper ways of communicating with guests sitting close to our table. They forgot our order and we had to go search for someone to take our order after 40min of waiting. Room was neat but not a 4 star hotel. Receptionists were friendly but only because they were doing their job. Sometimes receiving a guest isn't only to make the friendly question but to be interested and enjoy what you do.

The Thermae itself with activities and facilities was very enjoyable. Food was nice and the different saunas also. Breakfast was wonderful and tasty.

Stayed in July 2023

The quality of the breakfat was low, and warm food was not looking appealing. Juice dispensers are cute but just not working properly. A bit of attention to it will make a big difference.

Everything is very well organized, good staff, very clean and perfect atmosphere.

Stayed in June 2023

The food was significantly overpriced, really poor quality and just disappointing. It was a shame to be in a such a lovely resort and eat bad food.

The facilities and options they had to offer were superb

Stayed in June 2023

Limited choices in breakfast, restaurants close early and before spa, somedays even earlier based on demand, so it is impossible to eat after 9!!

Location, spa, room view. valkenburg is a great place to visit and i suggest menta restaurant for fantastic coffee or dinner. also spa is 15 mins from maastricht which is cute city.

Stayed in May 2023

We had to pay 15€ for parking. Which normally I wouldn't mind but being a hotel guest (so not a daily visitor just for the spa) you already pay quite some money for your stay. I'd expect parking to be included. Upon booking, I requested a "birthday package" which meant that they would decorate the room as a surprise for my partner's b-day. Unfortunately they forgot, no decorations and it was pretty disappointing

Spa facilities are great! Breakfast was various, fresh. Location is 😍

Stayed in May 2023

No fresh orange juice, or fruit salad, even though it's a wellness center. This would was expected,....

wellness

Stayed in March 2023

The sauna facility opens at 9am. But the actual sauna’s aren’t usually fully functional until 30/45 minutes after opening.

We had an excellent stay. Room was very clean & comfortable. We had an included breakfast which was surprisingly good. Lots of different choices. The spa facility is very nice. Very relaxing & lots of different sauna’s.

Stayed in March 2023

Dinner was a little too expensive

The breakfast was perfect, the spa had enough variety.

Stayed in February 2023