88 Frankton Road, 9300 Queenstown, New Zealand
#59 of 81 hotels in Queenstown
Guests' ChoiceBased on 3522 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
7.6
Staff
8.7
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 26 April 2024
Dk
New ZealandBuilding/hallway/room door is very outdated
Beautiful view, clean and tidy, a bit of a walk to town but worth it
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
AustraliaLocation, while close to town, probably a little too far to walk back and forth. So you need a car really. Added to that there was no on site restaurant to eat in the evening. No nearby options or takeaways meaning again you need a car. If you are a tourist without vehicle then you are going to find eatng options difficult. There are restaurants on site but only open for breakfast. This is really not helpful.
Rooms were large and spacious. Beds were very comfortable and room was very clean. The outdoor balcony area was a bonus.
Stayed in April 2024
Reviewed: 23 April 2024
Victoria
New ZealandSadly the staff member that greeted us the first time was not greatly friendly. Never made eye contact and seemed very uninterested. We had booked a room for 3 of us and there was only one bed.
Lovely hotel, great location beautiful view and clean comfortable room. One lovely employee found us another room when we didn’t have enough beds, very accommodating.
Stayed in April 2024
Reviewed: 23 April 2024
Victor
New ZealandBar could have been open downstairs on a Saturday night.
Room spacious and clean, good view. Very good breakfast!
Stayed in April 2024
Reviewed: 23 April 2024
Bernard
New ZealandThe view and the room size were awesome.
Stayed in March 2024
Reviewed: 18 April 2024
Stella
United KingdomThe view from the balcony was limited by foliage in front. However this did allow privacy from the main road in front as it was at ground floor level.
Location and facilities were good.
Stayed in March 2024
Reviewed: 17 April 2024
Karen
AustraliaOur TV reception was not great - kept cutting out - could have been a fault with that TV only
The location was excellent - great balcony overlooking the beautiful view
Stayed in April 2024
Reviewed: 16 April 2024
Nathan
New ZealandWe don't have any complaints to be honest.
Nice and close to town. The staff were friendly and helpful, also got upgraded with our room option which was excellent.
Stayed in April 2024
Reviewed: 14 April 2024
Olivia
AustraliaPoor internet connection, no streaming services
Great views, good distance to walk into the main strip, had what we needed
Stayed in April 2024
Reviewed: 14 April 2024
Praveen
AustraliaBreak fast was good it could be really better
Good nice view of mountain if you get one
Stayed in April 2024
Reviewed: 8 April 2024
Gwen
New ZealandCouch in apartment wasn't very comfortable. Peeling paint ensuite bathroom ceiling.
Amazing view. Very helpful, courteous and friendly staff. Apartment was very clean.
Stayed in April 2024
Reviewed: 8 April 2024
Laura
United KingdomLocation was ideal for us as we were in Queenstown for the night (arriving late and driving on to Te Anau the next morning) so meant we weren't having to drive across town. Our room was really spacious, toiletries were great, bed was really comfy, loved the balcony with the lakeside view ! Liked having the option of the hotel gym (pics are accurate)
Stayed in March 2024
Reviewed: 8 April 2024
Adtaylor
New ZealandNoise from other units and lift
The view
Stayed in April 2024
Reviewed: 8 April 2024
Rachana
New ZealandNothing
Location and rooms
Stayed in April 2024
Reviewed: 7 April 2024
Wallis
AustraliaBit of noise from the road but we were on ground floor so it's likely better on higher floor
Good location and comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Keith
United KingdomThe views were amazing and rooms were great.
Stayed in March 2024
Reviewed: 5 April 2024
Adrienne
New ZealandVery narrow passage to car parking area for larger cars.
Comfortable beds, close to city centre, friendly staff.
Stayed in March 2024
Reviewed: 30 March 2024
Sasha
AustraliaHotel is just very dated. Comfortable enough but dated. We also thought we were booking at the other Copthorne (warning, there are two so check when booking), this one was a bit further from town but still walking distance
Apartments were spacious and comfortable with nice views of the lake. Beds were comfy too. Great for two couples with a kitchenette and living area on a separate floor to the bedrooms
Stayed in March 2024
Reviewed: 30 March 2024
Lindsey
United KingdomParking wasn’t very clear. From the car park in to the hotel, no ramp so had to carry bag down the steps. There is a lift at both sides of the hotel but the floors don’t connect.
Spacious and comfortable room, kitchenette and fridge. Very comfortable bed. Good views.
Stayed in March 2024
Reviewed: 30 March 2024
Gordon
Australia$8NZD to wash and dry your clothes. This should be included.
A liitle dated but overall not a bad a hotel. I stayed on the ground floor and the room didn't have much of a lake view!
Stayed in March 2024
Reviewed: 25 March 2024
Nerida
AustraliaNice room. & facilities. About a 15 min walk into town - the downhill was fine, coming back uphill was on the steep side.
Stayed in March 2024
Reviewed: 24 March 2024
John
New ZealandBuilding a little it worn , tired could do with a bit of a make over inside and out.
Loved the breakfast, spa , staff , parking
Stayed in March 2024
Reviewed: 24 March 2024
Leanne
New ZealandStaff were not helpful to elderly couple trying to arrange transport to the airport. Staff would not release the spa pool key 20 minutes prior to booking even though it was not in use. Staff seemed more interested in talking to each other than engaging with guests. Bar and restaurant closed on a sunday night
Beautiful view of the lake from the room. Beds were very comfortable
Stayed in March 2024
Reviewed: 22 March 2024
Anna
New ZealandRoad works around the hotel
Comfy bead great sleep
Stayed in March 2024
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