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Reviews of The Barcelo hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The Barcelo HotelSaiful Muluk Rd, Katha, Naran, Mansehra, Khyber Pakhtunkhwa, Pakistan, 21200 Naran, Pakistan

#4 of 23 hotels in Naran

Guests' Choice

Review Score

Based on 48 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.9

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 18, 2025

    10
    comfort and kindness
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    For the kindness of the staff, the comfort, the calm, and the location, we recommend the Barcelo Hotel without hesitation

    We stayed twice at the Bacelo Hotel, on a stopover in Naran between Islamabad and Skardu. The staff is very professional, attentive, and they helped us a lot the second time, on our return from Skardu. We were unable to book through Booking the second time at the Barcelo Hotel (allegedly, it was full according to Booking), so we had reserved another place that did not meet our expectations. We randomly returned to the Barcelo at one in the morning, and they found us a room (with an upgrade) and saved our night of rest (we were on a motorcycle road trip and had just driven 12 hours on sometimes very damaged roads). Thank you

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Very Memorable and Enjoyable stay at Barcelo- Naran
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    I stayed at the ground floor and three bedroom apartment. Although it didn't affect me directly, I noticed their lifts were not operative.

    The staff and hotel management is exceptionally cooperative,well mannered and polite. Their cook, dining hall manager and all staff know their job well. Cook is excellently marvellous.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Overall a good experience
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The matress is hard which is good for me but not for family, specially elders. If you like the hard matress, its good for you. Personally my family doesn't like the hard matress. Executive rooms doesn't have air-conditioning although it is mentioned on booking.com. The air-conditioning is only available in penthouse on roof top. I have to open the window for fresh air but the noise from outside was little disturbing. If windows are closed then the noise is minimal. Because there is no fan or air conditioning in room, i have to open the window. It would be much better if curtain lining or curtains itself are little thick to block light coming from outside. One room had some smell inside. I asked for changing the room and staff was very cooperative, they immediately changed my room. There was no smell in other room.

    Staff and service is very good. Food is clean and have a wonderful taste. Butter chicken handi is a must try. Location is wonderful. Overall a good experience in the price range and available options in the area.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly, there wasn’t a single thing I didn’t like. Everything about the stay was perfect, from the room to the service to the food. Highly recommended for anyone visiting Naran. I’ll definitely be staying here again!

    I recently stayed at the Barcelo Hotel Naran in their Family Suite and had a truly wonderful experience. The room was spacious, comfortable, and well-maintained, perfect for a relaxing stay in the beautiful Naran valley. What really stood out was the hospitality of the staff. Everyone was polite, professional, and always ready to assist with a smile. Their excellent management ensured that everything ran smoothly throughout our stay. We also had the pleasure of dining at the Barcelo Restaurant, and the food exceeded expectations. Every dish we tried was freshly prepared and full of flavor definitely a highlight of our visit. Overall, I highly recommend Barcelo Hotel Naran for families or anyone looking for comfort, quality service, and great food in a serene setting. Will definitely return on our next trip.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    10
    Staff was very welcoming and polite
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was comfortable clean and spacious

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    Consistently amazing —They never disappoints.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night

    Honestly, nothing to complain about. Everything was well-managed and enjoyable.

    This was my 3rd visit to The Barcelo Hotel Naran and once again, it was a perfect 10/10 experience. The breakfast was fresh and delicious with plenty of variety. The location is ideal—peaceful, scenic, and close to all main attractions. The service and cleanliness were top-notch as always.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Absolutely loved our stay! The rooms were spacious and impeccably clean, and the staff went above and beyond to make us feel welcome. The breakfast buffet was a highlight with a wide variety of delicious options. We'll definitely be back!

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    Comfort, Cleanliness & Connectivity – A Perfect Stay in Naran
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had a wonderful stay at The Barcelo in Naran. The hotel offers excellent service with clean and well-maintained rooms. Wi-Fi speed was surprisingly fast for the area, making it perfect for staying connected. I really appreciated the 24-hour availability of hot water — very convenient. The food was delicious, and breakfast was both fresh and satisfying. Highly recommend for anyone visiting Naran!

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    Exceptional Great location and views
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rebooked with these guys, they have provided exceptional services. We were not expecting something so professional in Pakistan particularly for serviced hotel. Nice property for family and kids. Everything was smooth. Hotel were cleaned and maintained well above our expected standards. Housekeeping team was very helpful. Amazing location close to everything I needed. The view from the balcony was stunning, especially at night.

    Stayed in June 2025

  • Reviewed: June 18, 2025

    10
    A Wonderful hotel
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is perfect

    A Wonderful hotel with a professional team ready to assist with anything you need the hotel is new and looks fantastic thank you barcelo hotel i look forward to staying with again soon my stay was incredibly comfortable. All the staff very good and friendly

    Stayed in June 2025

  • Reviewed: June 16, 2025

    10
    I highly recommend The Barcelo Hotel
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    I highly recommend The Barcelo Hotel because of its clean and comfortable rooms top-notch amenities, and attentive staff. Great location, The hotel is well-maintained and has a safe and secure environment. & their food was very delicious.

    Stayed in June 2025

  • Reviewed: May 27, 2025

    10
    A luxurious and comfortable stay, perfect for a relaxing getaway.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything major to dislike. Everything met or exceeded expectations.

    The room was beautifully furnished, clean, and very comfortable. The bed was plush and cozy, and the overall decor gave a luxurious vibe. The large windows let in plenty of natural light, and the seating area was a great place to relax. Staff was welcoming and professional throughout the stay.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    10
    A perfect stay from start to finish — truly unforgettable and worth every moment.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Everything was Perfect.

    Everything! From the warm welcome to the flawless service, stunning decor, spotless rooms, and unbeatable comfort, it was perfection in every way.

    Stayed in May 2025

  • Reviewed: October 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hassan bhai is an absolute gem of a person made our stay even more comfortable. All the staff are very nice breakfast is amazing. One of the best hotels in Naran, can’t wait to visit again.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    8.0
    It was a great stay. We stayed one night for a transition because we’re travelling to Hunza
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness was an issue at first but we got the room cleaned again. Sheets had a fee stains, towels were a little dirty. So got everything done again and it was fine afterwards.

    The property is new so everything was good. The rooms were roomy and ambiance was good.

    Stayed in September 2024

  • Reviewed: August 14, 2024

    10
    I recently stayed at this hotel and it was an amazing experience. The service was truly superb. The
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I recently stayed at this hotel and it was an amazing experience. The service was truly superb. The staff was incredibly friendly and helpful, always going out of their way to make sure that all my needs were met. The rooms were clean, comfortable, and very cozy, providing a perfect environment for relaxation. Room service was also very efficient and available at all times, ensuring that I never had to wait long for anything I needed. The food at the hotel was delicious, with a wide variety of options to choose from. The breakfast buffet, in particular, was impressive with its extensive selection. The views from the hotel were absolutely stunning, offering a beautiful panorama that made my stay even more enjoyable. The hotel's location was also very convenient, making it easy to explore the surrounding area. Overall, this was one of the best hotel experiences I've ever had. The combination of excellent service, friendly staff, delicious food, and breathtaking views made for a truly memorable stay. I highly recommend booking this hotel 🙌

    Stayed in August 2024

  • Reviewed: July 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Less facilities & poor internet service, please improve breakfast choices.

    Ambiance

    Stayed in July 2024

  • Reviewed: July 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing Everything is perfect

    Everything Food Rooms Housekeeping

    Stayed in July 2024

  • Reviewed: July 3, 2024

    10
    The hotel was very hospital and I enjoyed my entire experience
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was an amazing experience and staff was very helpful!

    Stayed in July 2024

  • Reviewed: June 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Kitchen area can be cleaner

    Big suite Great manager Nice and clean place

    Stayed in June 2024

  • Reviewed: June 23, 2024

    10
    Exceptional stay at a stunning new hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A wonderful hotel with a professional team ready to assist with anything you need. The hotel is new and looks fantastic! My stay was incredibly comfortable, with everything being fresh and modern. Thank you, Barcelo Hotel. I look forward to staying with you again soon!

    Stayed in June 2024

  • Reviewed: June 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything was excellent

    Overall excellent experience

    Stayed in June 2024

  • Reviewed: June 18, 2024

    10
    Exceptional Staff and Services
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Everything was super perfect, Nothing to complain.

    Location is perfect, staff was perfect, check-in was quick and easy and there was no hassle, the staff were incredibly kind and helpful, Hope to stay here again Soon.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    10
    Best and Value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe some construction work near the hotel which disturbs us. Internet connection is not stable

    All the staff is very good, welcoming and friendly. The rooms are very good and airy.

    Stayed in June 2024

Showing 1 - 25

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