122 Villa Street, 00730 Ponce, Puerto Rico
#4 of 17 hotels in Ponce
Guests' ChoiceBased on 853 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.5
Staff
9.4
Value for money
8.7
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Melanie
United States of AmericaNa
The hotel was beautiful. Tall ceiling made the room. The baloney was worth is small price difference.
Stayed in April 2024
Reviewed: April 19, 2024
Castillo
United States of AmericaThe vintage look if the hotel and lication.
Stayed in April 2024
Reviewed: April 14, 2024
Richard
United States of AmericaN/A
Didn't do breakfast. Location was fine
Stayed in February 2024
Reviewed: April 8, 2024
Juan
Puerto RicoThis hotel have a great location, very clean and the staff was awesome.
Stayed in April 2024
Reviewed: April 5, 2024
Kim
United States of AmericaHotel's restaurant was under renovation.
beautiful older buiding, well maintained. Rooms big and comfortable and quiet. Large wooden doors to balcony kept outside street to to a minimum. Only could hear base 1 night from Easter celebration in the Plaza one building away. Hotel is close to everything. Can walk to restaurants, Plaza etc. Casa Serrales and the beach area only a 5 to 10 minute drive. Lots of easy on street parking. Area is very safe.
Stayed in March 2024
Reviewed: April 5, 2024
Leslie
United States of AmericaThe step in the door of the bathroom
The room was super clean and the bed amazing!
Stayed in January 2024
Reviewed: April 2, 2024
Deadre
United States of AmericaParking was convenient and easy. The front desk was very polite and the process was smooth. Our room was very clean and had calming music playing when we arrived.
Stayed in April 2024
Reviewed: March 31, 2024
Jens
Puerto RicoLocation, friendly and helpful staff, pet friendly
Stayed in March 2024
Reviewed: March 31, 2024
Olivia
United States of AmericaGreat location, beautiful hotel, Staff were very friendly and definitely very welcoming. Our room was very clean and very cool, great air conditioning. Great view from balcony. Very quiet and private. Perfect choice.
Stayed in March 2024
Reviewed: March 28, 2024
Elisabeth
Puerto RicoIf you don't like to sleep with an A/C it's hard to get cross ventilation into the room, also, as there are no screens to keep the mosquitoes out. The mini fridge makes gargeling noises, the WiFi code worked on my smartphone but was not compatible with my laptop (no clue why). I was greatful for the water dispenser in the lobby, as it's the only food/beverage option in the hotel.
I liked the softly renovated old charme and the comparibly fair price. Big plus were parking, clean room, comfortable bed, quiet.
Stayed in March 2024
Reviewed: March 26, 2024
Antony
United States of AmericaMy room didn’t have a window. That’s okay, but it wasn’t clear during booking.
Great location, parking is available on the street. Strong Wi-Fi
Stayed in March 2024
Reviewed: March 26, 2024
Jean-marie
United States of AmericaA coffee machine in the room would have been nice. Bathroom looked very dated.
Beautiful historical building. Convenient electrical outlets by the bed. Mattress was comfortable.
Stayed in March 2024
Reviewed: March 24, 2024
Annette
United States of AmericaNo windows in the room
Stayed in March 2024
Reviewed: March 23, 2024
Peter
United States of AmericaThis is an old building. The bathroom was obviously added at a later time. It would be nice if a false ceiling was added to it. Also, add lights over the sink!
The room was very large. Wi-Fi was good. The hotel décor was fantastic. The staff was extremely helpful. It was 2 2 minute walk to the plaza, several restaurants, and the casino. I especially liked the on-street parking in front of the hotel!
Stayed in March 2024
Reviewed: March 23, 2024
Cheryl
United States of AmericaThe noise from the streets. It is right across the street from the town square so there is a lot of loud activity starting at 6 am.
It is a classic beautiful boutique hotel.
Stayed in March 2024
Reviewed: March 20, 2024
Fernandez
United States of AmericaThere was no coffee maker in the room, or available coffee in the lobby.
I like the range of lighting in the room, from dark to bright when balcony door is closed and open, respectively. Despite being next to a busy street, the room was very quiet. The view was nice, too. Location is perfect!
Stayed in February 2024
Reviewed: March 20, 2024
Sarita
United States of AmericaNeed a coffee machine.
Suite was clean and beautiful. Everything in the room was perfect. So conducing to rest that we almost missed our check out time. Love the historic setting.
Stayed in March 2024
Reviewed: March 19, 2024
Afmtruck
CanadaReturning visit, this time as a group. Everyone enjoyed the great service from the staff, the upgraded large-screen TVs, and good wifi throughout the facility. This is a great location in the historical center of Ponce, close to restaurants and attractions. We are looking forward to returning.
Stayed in March 2024
Reviewed: March 19, 2024
Dinis
CanadaNothing to dislike, just as advertised small boutique hotel.
The hotel was friendly, and well maintained.
Stayed in March 2024
Reviewed: March 18, 2024
Yuliya
United States of AmericaIt would be great to have a breakfast as an option. That is the only complain.
Beautiful building and design. Room was nice and comfy. Staff was great. Location is perfect. It is right at the main square.
Stayed in March 2024
Reviewed: March 17, 2024
Angel
United States of AmericaNo view
Nice experience
Stayed in March 2024
Reviewed: March 17, 2024
Shane
United States of AmericaAll beautiful no complaints 10* out of 5 👌🏽
Stunning decor and history. Location was amazing right on main square near lgbt bar and other attractions. Xavier was amazing! So helpful and friendly! And cute too 😆
Stayed in March 2024
Reviewed: March 16, 2024
Marcia
FranceThe bathroom light did not work. We reported it right away upon arrival but in our 4 day stay it was not fixed.
We parked our car at a friend's house. The room was right on the plaza street so noisy at night.
Stayed in March 2024
Reviewed: March 16, 2024
Daniela
ItalyUnfortunately there was no elevator but stairs were easy
Perfect place in the center of Ponce close to bars and restaurants. The room was big enough, the bed very comfy. The staff was extremely helpful and friendly.
Stayed in March 2024
Cologne, Germany
Bardolino, Italy
Byron Bay, Australia
Sassnitz, Germany
San Gimignano, Italy
Malalcahuello, Chile
Alanya, Turkey
Pornic, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content