500 Alhambra en Granada Boulevard, 00726 Caguas, Puerto Rico
#1 of 2 hotels in Caguas
Guests' ChoiceBased on 236 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.2
Staff
9.4
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Jesus
United States of AmericaThe rooms by the pool smell of mildew. The staff quickly switched us to other rooms.
excellent, accommodating staff
Stayed in February 2024
Reviewed: March 18, 2024
Gilbert
United States of AmericaI didn't find anything that I didn't like. I got what I expected.
The hotel was comfortable. Gym - small workout room with two treadmills, some barbells, and a universal. There was water available in the gym. Access with room card. Restaurant: I had a ceasar's salad with grilled chicken and my friend had spaghetti carbonara -- both were good. The restaurant was small, with about 8-10 tables for 4. Pleasant. Staff: Extremely pleasant and helpful. Other: There was a small pool that we didn't use -- it seemed fine for a short dip --- not resort like. There is a small casino that was nice. In general, the hotel seemed very suitable for those travelling for business or visiting relatives in the area. It can also be a waypoint on a trip around the island. I stayed there to be close to a friend who lived nearby whom we would be exploring the island with. One needs a car to access the hotel -- it is off the beaten path. There is nothing within walking distance.
Stayed in March 2024
Reviewed: February 29, 2024
Pascual
Puerto RicoRoom was outdated and I had to walk a bit to get to the room, as it was almost at the end of the one hall.
Easy to get to. Good customer service and plenty of parking space.
Stayed in February 2024
Reviewed: February 23, 2024
Emilia
Puerto RicoEverything was in place, as it should be in a hotel. This was a business trip, and therefore I was able to rest.
The staff was extremely friendly, and the food, to my surprise, was very good.
Stayed in February 2024
Reviewed: February 1, 2024
Evelyn
United States of AmericaNone
Easy acesss and convenient for our vacation trip.
Stayed in January 2024
Reviewed: January 8, 2024
Orison
United States of AmericaRestaurant almost ran out of options the day after new year’s. Pillows were way too soft. Shower body wash bottle was empty when we arrived.
Restaurant menu options. Friendly and helpful staff. Parking facilities. Casino size and staff. Nearby golf course. Convenient location, easily accessible to and from principal freeway.
Stayed in January 2024
Reviewed: January 2, 2024
Milagros
Puerto RicoWe have to paid for breakfast. No continental breakfast including in the reservation.
The room was great.
Stayed in January 2024
Reviewed: December 3, 2023
Rodolfo
Puerto Ricoand ice machine in the 1st floor.
i don't have breakfast at the hotel.
Stayed in November 2023
Reviewed: December 2, 2023
Luian
Puerto RicoNeed to fix the room refrigerator
Location and environment
Stayed in December 2023
Reviewed: November 5, 2023
Julio
United States of AmericaGreat overall
Stayed in November 2023
Reviewed: October 29, 2023
Constantine
United States of AmericaSome dated furnishings, or just old, perhaps overused. Limited food options. Overpriced.
Clean. Fairly updated
Stayed in October 2023
Reviewed: October 11, 2023
Oliver
Puerto RicoNo room service after 11pm
Nice and clean. Good location Rooms are comfortable. Restaurant is good.
Stayed in October 2023
Reviewed: September 26, 2023
Rafael
Puerto Riconothing at all
Generally , everything. Only stayed a few hours in the evening because my son’s cirurgical intervention in a nearby Medical Center, but we liked everything about the Four Points. Hope to return but for leisure
Stayed in September 2023
Reviewed: September 2, 2023
Juan
Puerto RicoReally Clean room and outdoors. Great bed and quiet floor. Staff is friendly including the security guard
Stayed in September 2023
Reviewed: August 5, 2023
Annette
Puerto RicoDuring our stay we couldn’t have internet connection in the room.
Good options
Stayed in July 2023
Reviewed: August 4, 2023
Grace
Puerto RicoCups on room looked used and dirty, plastic wrap was broken
Staff was friendly
Stayed in July 2023
Reviewed: July 4, 2023
Vivian
Puerto RicoNothing.
It had everything we needed to make our stay perfect. The personal was exceptional!!
Stayed in July 2023
Reviewed: July 2, 2023
Luis
Puerto RicoN/A
Staff attention is excellent
Stayed in July 2023
Reviewed: June 9, 2023
Lopez
Puerto Riconothing
receptionist
Stayed in June 2023
Reviewed: May 17, 2023
Nestor
United States of AmericaThe Room was to small
The Location
Stayed in May 2023
Reviewed: May 6, 2023
Heriberto
Puerto Ricoi like good
beautiful
Stayed in May 2023
Reviewed: May 4, 2023
Pascual
Puerto RicoN/A
I always stay at 4 Point when I'm in the area because it's a great hotel, with great staff and a very convenient location for me.
Stayed in May 2023
Reviewed: April 20, 2023
Charbel
Puerto RicoNothing
Everything
Stayed in April 2023
Reviewed: April 19, 2023
Ines
Puerto RicoNA
Food and pool
Stayed in April 2023
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