Rua do Brasil, Lote 4.11.1, 8125-504 Vilamoura, Portugal
#48 of 497 hotels in Vilamoura
Guests' ChoiceBased on 310 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.5
Facilities
8.8
Staff
9.0
Value for money
8.5
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End of dialog contentReviewed: 8 April 2024
Jason
United KingdomOutdoor pool bar and food kiosk was closed for first 2 days but opened up for the spring / summer on the 3rd day
Great facilities and great staff
Stayed in April 2024
Reviewed: 5 April 2024
Rene
DenmarkThe indoor pool is small, small kids have their day....We were there off-season, and the traffic was picking up, in the season it must be a bit too much. There lacked a few things in the kitchen and the pan was pretty used. But all in all quite ok.
Very good cleaning, polite staff, spacious apartement, fine area - clean and orderly - like living in the botanical garden, gym was ok, fine outdoor pools - a bit cold in March :-), nice to sit outside on the terrace
Stayed in March 2024
Reviewed: 22 March 2024
Michael
United KingdomIt is close to a number of golf courses but about an hours walk to the Marina. There is a shuttle bus however this is not in continuous service but spaced two hours apart in the morning a gap of 4 hours in the afternoon and then once per hour in the early evening. Uber is very efficient and relatively cheap.
As Cascatas is part of the Vilamoura Hilton Hotel. It specialises in apartments. They are slightly dated but large very clean and serviced everyday. The towels are big and luxurious. They have dishwashers,microwaves plenty of seating and comfortable beds. The gardens are lush and well kept.
Stayed in March 2024
Reviewed: 19 March 2024
Aoife
IrelandThis is our second time staying in As Cascatas, the Hotel staff are very friendly, the apartments are spotless and really comfortable with plenty of space. We love the outdoor & indoor pool area. We also enjoyed The 7 Spa of Hilton Villamoura.
Stayed in March 2024
Reviewed: 7 March 2024
Maurice
United KingdomIt was a struggle to get the apartment warm. Had to call reception to get heat working in bathroom. The heat in bedroom and kitchen did not produce heat. The heat dial in living room points to opposite direction for heat. After 4 days of cold the apartment finally got heat. Could not figure out what pods to use on coffee pot. None of the standard pods worked. Asked receptionist who also was unaware. There are no stores, shops or anything in this residential area. The Hilton is in walking distance. Fortunately we had a car which was much needed. There are no facilities (not even a vending machine on site). You have to walk to Hilton (and pay Hilton prices) for a bar or restaurant. Despite the apartment has an outstanding kitchen you will need to travel by car to fill up the refrigerator.
The size of apartment. Very large living room, large bedroom and kitchen. It was like 3 apartments in one. All rooms had access to outside. Liked the Spa at the Hilton nearby. Available parking on site.
Stayed in March 2024
Reviewed: 2 March 2024
Matiu
New ZealandNil
Great location with awesome facilities. The staff was very nice and the accommodation was very clean and comfortable. We will definitely book this place again.
Stayed in March 2024
Reviewed: 29 February 2024
Jos
PortugalBecause of the low season one of the restaurants was closed. It was a bit of a puzzle to get from one place to the other in the hotel. More directions signs would be welcome.
Nice and large room, quiet surroundings (although this might be different in the summer) The staff were very friendly and professional, the underground parking was a good bonus
Stayed in February 2024
Reviewed: 28 February 2024
Marco
IrelandCleanliness amenities
Stayed in February 2024
Reviewed: 26 February 2024
Joan
IrelandNil
Pools...rooms lovely and extremely clean.
Stayed in February 2024
Reviewed: 22 February 2024
Gavin
United KingdomMore private outdoor space would have been nice but didn’t detract from the experience
Very clean and excellent facilities
Stayed in February 2024
Reviewed: 17 February 2024
Becca
United KingdomNot sure what we did not like. We didn't try the food this time (had breakfast two years ago) so cannot comment on food this time.
Great base. Had a hire car. Secure parking underneath apartments. Regarding parking, once you know location of your apartment, you can park close to lift for your block. So easy once you figure out which door to use. Nice comfortable and clean apartments. Underfloor heating was on max on entry (was warm but figured out how to turn off and then just set thermostat for comfort) stayed out of season so wasn't too busy which we enjoyed. Kids loved play area also and used indoor pool at Hilton once we sampled the outdoor ones! Used the Rubi bar twice for drinks. Overall, we felt the apartments were comfortable and great value for what we paid. Would stay again. Can use shuttle at Hilton if did not have car (we have stayed at Hilton hotel before and used this last time)
Stayed in February 2024
Reviewed: 29 January 2024
Lisa
United KingdomDifficult to get to the bar etc when the pool area was shut.
Great location and spacious apartment.
Stayed in January 2024
Reviewed: 8 January 2024
Rob
IrelandNo access to Hilton hotel with a buggy from As Cascatas.
Great big spacious comfortable well equipped 4 bedroom corner suite. 4 balconies inc Hottub (not in service) Pools all great size and clean facilities. Staff very friendly.
Stayed in January 2024
Reviewed: 31 December 2023
Tadhg
IrelandThe bed was,most uncomfortable it was like sleeping on a board
The whole are was lovely the pool the gardens . The breakfast was delicious also
Stayed in December 2023
Reviewed: 28 December 2023
Bettina
AustriaEverything was amazing!
Stayed in December 2023
Reviewed: 11 December 2023
Atinuke
United KingdomNone
Lovely resort. The apartment was well furnished and spacious too. The staff at checkin were lovely too. I also loved the fact that uber works too and it was very cheap. My partner and I went in December so it was quiet but I can only imagine how busy it would be during the summer. The resort shares facilities with the Hilton Hotel. Yuri who works at the spa was very friendly too.
Stayed in December 2023
Reviewed: 18 November 2023
Lauren
United KingdomReceptions were confusing on arrival (different one for different accommodation types) and far away from each other, but staff great and sorted shuttle bus for me to correct one with my heavy bags!! Thank you!
Apartment was fab!
Stayed in October 2023
Reviewed: 4 November 2023
Alan
United KingdomTired decorations.
Location
Stayed in October 2023
Reviewed: 30 October 2023
Michelle
United KingdomGreat apartments, lovely location, friendly staff.
Stayed in October 2023
Reviewed: 29 October 2023
Donna
GuernseyThe bed in our master bedroom was not comfortable and we had lots of noise from the air conditioning/towel rail. we also had a dog barking lots in a house outside of the resort 😳
its location was perfect and its collaboration with the Hilton meant you had use of their restaurants and facilities
Stayed in October 2023
Reviewed: 25 October 2023
Sue
IrelandNo complaints
Very spacious, comfortable apartment , daily cleaning
Stayed in September 2023
Reviewed: 22 October 2023
Sharon
IrelandThe apartments are starting to date (last time there was 5 years ago and it’s really starting to show it’s age). The entire apartment complex i feel needs some love with tiles needing to be fixed in walking areas and on the terraces plus radiators creaking and toilet flushers sticking. I’d hate to see the place fall into disrepair. However the staff are so so friendly that anytime we did have a problem they were always super helpful and resolved it for us as quickly as they could. One negative (and as it’s our third visit to As Cascatas I feel I can comment on) is that the food and drink is incredibly expensive. The poolside bar especially is €4.50 for a glass (which constitutes a half pint in my world) of beer that will cost €2.50 at the Marina in Vilamoura. 3 hot chocolates and 2 bowls of French fries cost us €30. Not expensive for some however we did feel it was a little excessive. They do have a captive audience and it’s poolside so maybe we should have expected it. Just a but steep!
Great pools for the kids to enjoy including a heated indoor one for days in Oct when it’s wasn’t particularly warm. The playground is super and the breakfast buffet is excellent. Our ground floor 2 bed apt was perfect for a family of 5 and it was very handy having the washing machine in the kitchen (however they say you aren’t allowed hang clothes to dry outside when there is a perfectly secluded spot that no one would see 🤷🏼♀️). All in all though it’s a great spot for families seeking to unwind and have fun together.
Stayed in October 2023
Reviewed: 21 October 2023
Robert
United KingdomTypes of people & noisy children No welcome pack
Location, Shuttle Bus, Cafe Des Arte Restaurant next door!
Stayed in October 2023
Reviewed: 15 October 2023
Thomas
United KingdomThe distance from the marina. Unfortunately it was a little far out till walk in.
Property very clean and spacious. We stayed in a 2 bedroom apartment. The breakfast very good and also lunch when we had it was excellent
Stayed in September 2023
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