Very updated hotel. Food is average , nothing special. All-in is not worth money. Beach is not beach.

Stayed in March 2024

we had a lovely spacious room overlooking the harbour, which had kitchen facilities that we were not expecting. Nice comfortable beds and lovely white linen. The pool area is great with plenty of sunbeds for all guests. The dining area had plenty of choice but it was pretty average food. Staff were all friendly and helpful. It is situated on probably the only sandy beach on the island, plus there are several cafes and restaurants you could walk to on the harbour if you wanted a change from the hotel.

Stayed in April 2024

Just fantastic for a January getaway Food was excellent especially in the A la Carte restaurant

Stayed in February 2024

Guests were allowed to use the very small sauna in dripping wet swimsuits without a towel, and almost all of them went into the indoor pool without a shower, the turkish bath was closed. There was no clear sign about the hygiene rules whatsoever, only a long text mentioning the shower somewhere down the list. For me this was a problem, I did point this out to the reception.

Very good location right at one of the only two sandy beaches of Madeira, with a big and very nice outdoor and pool aerea, the business model of the hotel is "all inclusive" (the only booking option) with an endless and impressive list of drinks and a very rich variety of food practically all day long. I skipped breakfast right away and I drink at the most one glass of wine, so for me it was all a bit too much, but the other guests clearly enjoyed this formula very much. I loved to swim in the big outdoor pool looking up at the palm trees. I did completely avoid the indoor pool though. The rooms (I had a balcony with sea view) are a bit small, but comfortable and very clean.

Stayed in March 2024

Everything's great except for the coffee. The only good one (from real coffee machine, from grains) is in the bar that opens at 6 pm. It would really make a difference if you put someone from stuff in there for the whole day or at least breakfast.

A very pleasant stay. I was on vacation with my mom. First day there were construction works near the hotel and they moved us to another place for one night but they handled it flawlessly. The stuff was always helpful and eager to fulfill our requests. They moved us to a better room, even though they didn't have to and helped us with the parking. When I got sick a receptionist called a doctor and sent food to my room. Meals were tasty and diverse. Even though it's not the newest hotel it has everything one's need: good pool, gym, free sauna, relaxing spaces. It felt more cosy than the 5 star hotel we were in during first day. Thank you for the experience!

Stayed in March 2024

The Orange juice was nothing like orange juice! Would it be too expensive to give us real, fresh juice? The outdoor pool was too cold and the indoor pool too small for the size of the hotel; Cheap ice cream;

Hotel location; Sea view room; Activities & the Team; All staff were excellent; Having evening entertainment every night - although there were a couple of nights it wasn't very good; selection of food in the self service restaurant; Chef who looked after my Gluten free diet - he cooked me separate food on several occasions when there was little that I could eat of what was available; The Al-a-carte restaurants;

Stayed in March 2024

Absolutely fantastic value! The standard at the hotel was exceptional and its the best All Inclusive I have ever been to. Nothing was too much trouble for the staff. It was excellent!! We will be going back next year

Stayed in March 2024

Decor could do with updating

Location and staff on reception were very helpful and friendly

Stayed in March 2024

Some of the fixtures were a bit dated and there was one member of staff who was rather rude in the restaurant Local.

The location was lovely - out of the way but with easy access to everything we needed or wanted to see. The staff were generally nice, especially Cristina on the front desk - always on hand to help. The entertainment was great, some fantastic voices.

Stayed in February 2024

Only two minor things. If in the room description says minibar, there should be a minibar, not the empty fridge. Full minibar with variety of drinks and snacks with a pricelist. That's definitely missing. And if it says that room is equipped with coffee/tea maker, only the coffee/tea maker (machine) is not enough. There should be a plate with a coffee/tea/sugar. A minimum.

Everything is perfect. Location, staff, food, pools, beach, live music (samba) evenings, surroundings, nature..second year in a row now in Calheta. Definitely coming back again

Stayed in February 2024

A little remote location. Car rental recommended.

We liked this hotel very much. We liked the wide variety of food, good parking option, enjoyable evening shows, nice staff. Supermaket and sandy beach nearby.

Stayed in February 2024

Surprised that the Savoy allowed men in the restaurants wearing shorts and vests ! Poor quality drinks especially the cocktails.

Good choice at meal times, Good location, close to beach and supermarket

Stayed in February 2024

There's nothing not to like

My sister and I have just returned from a fabulous 4 days winter sun. Our annual January recharge! This hotel was fabulous. The food was wonderful the overall feel of the place was so calm and relaxed. Spotlessly clean! The evening entertainment was an added bonus. We will return without doubt

Stayed in January 2024

When we arrived we were told that we got a free upgrade which was incredible. Large room with a view to the ocean on the top floor with spacious sitting room and huge bathroom. There were all the essentials that you need including a toothbrush and shaver etc. It's an all inclusive resort and the food was delicious. Huge choice and different themed dinner every night. Including entertainment and activities around the pool. We stayed for 2 nights and it was a great experience. Very quiet and peaceful resort.

Stayed in January 2024

Everything was great The food was very tasty and varied.We really like Poncha lesson and the folklore group of Madeira :) Just a quick shoutout to commend your team, especially the animators and service staff. They're awesome! With their positive energy, friendliness, and care, they made my vacation even better. We will definitely come back.

Stayed in January 2024

I had expected the property to be a bit more premium in terms of fittings and rooms. The room was awkwardly laid out, specifically the bathroom.

It’s located right on the beach. There is a taxi rank right across the street which makes it easy to get around.

Stayed in December 2023

There was little to dislike. The outdoor pool could have been warmer and on days where it was cold the aqua classes held inside. We were sorry that the menu in the A La Carte dinning option had changed and was not to our taste.

The breakfasts in the A La Carte restaurant were excellent given my mobility issues. The food and drinks were good. The quality of the evening entertainment was good-it included a brilliant magic show and several dance demonstrations and shows.

Stayed in December 2023

I liked everything

Food was excellent

Stayed in October 2023

Everything all good fantastic excellent i cant describe

Stayed in October 2023

Everything was perfect. The food very tasty and varied, the location very good, the staff very nice. Also, it was very clean and confy, a place close to a wonderfull beach. The view gorgeous.

Stayed in October 2023

location

was dope! Good food, good rooms, good staff, good beach, good almost everything.

Stayed in October 2023

Hundreds of ants in the room and squeaky beds. It charges 5star rates but is only at best a low 4 star

It was next to the beach

Stayed in October 2023

Nothing

Beautiful quiet area of Madeira. Perfect location to relax. Sandy beach on your doorstep and pool and spa on site.

Stayed in October 2023

As mentioned before the food was ok. but not impressive, it could be that i am spoiled and used to good home made meals, without fuss but good ingredients.

I am not a great fan of buffet food, but with a hotel like this i guess they have not much choice. I was disappointed in the choices on the menu at the restaurant we could go to twice during our stay, very limited.

Stayed in July 2023