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  5. Reviews of Crystal Plaza Hotel

Reviews of Crystal Plaza Hotel 3 stars

Birger Jarlsgatan 35, Norrmalm, 11145 Stockholm, Sweden

#151 of 191 hotels in Stockholm

Guests' Choice

Review score

Based on 860 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 24 August 2023

    6.0
    The fellow at reception was nice and helpful.
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    nothing in special

    breakfast

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 5 nights

    The chinese restaurant (where breakfast was served) was not able to manage all the people (and cleared my stuff multiple times before I was finished with it). The room doors were extremely noisy to operate. Noise from other rooms. The bathroom was so small that I had to open the door to stretch my arms.

    Comfortable hard bed. Opening the windows was no problem.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Great location to visit the city
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    Breakfast room was crowded and hot

    Great location, basic accommodation

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Decent price for a good location
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights

    Even with the elevator, there were stairs to the entrance and stairs to my actual room that was challenging for me with a lot of luggage as a solo traveler. Luckily they had a luggage room they were able to let me use temporarily as I took 2 trips, one for each roller bag. Better than nothing but just barely! Obviously not an issue if you don't have heavy luggage but doesn't seem to be wheelchair friendly. The room was a bit noisy but to be expected in the heart of downtown with everything in walking distance.

    Great location, close to lots of areas to walk around and explore. No ice machine but staff was accommodating when I asked for ice, I could ask at the restaurant. Breakfast was good but nothing fancy. Room was small but had everything I needed for my stay.

    Stayed in May 2023

  • Reviewed: 9 August 2023

    7.0
    More than I expected
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights

    Ok the only bad thing and I left notice with the hotel upon check-out, was that the carpet, as pretty as it was, had a dirty feet smell to it. There were spots on the carpets. I am sure the hotel would have taken care of it if I asked them. But I just let it slide. The bed was pretty well worn down but even so, it was a tad more comfortable than my bed at home. Not concerning the room, but the hotel building from the street, which is really cute, kind of castle looking, was that the sign needed to have some of the lighting repaired and some of the awnings needed to be cleaned. But that was minor. I would judge the hotel to a 9 or 10 had these trouble spots not occurred.

    I was very surprised with what I got for the money. I was more than satisfied. It's not a modern style hotel. It's a romantic old style hotel which I really appreciate. Room was very clean BUT...... see the dislikes. Big window. Lots of space in the single room. Bathroom was nice. Shower was hot. About a 20 minute walk from the central station. A very nice walk. Breakfast had all that you could ask for. Nice big windows in the restaurant that looked out onto the street. Very quiet even though the room window faced the street. I would for sure recommend this hotel. I had room 211 / single person. An extra touch were all the chandeliers in the hotel and even in the room.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Good breakfast, good value for money

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Lovely clean hotel, very quiet with a good breakfast.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    excellent
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    breakfast was the same for the four days I was there

    location of the hotel and friendly staff

    Stayed in July 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    3 nights stay ,room not cleaned , beds not made , towels not changed

    Good breakfast good location

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Friendly staff, excellent breakfast offered. Well situated for a good price.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights

    Having free wifi would have made the stay.

    The room I was in was at the end of the hall so quite good. The staff were helpful and confirmed my excursion bookings for me. Breakfast was exceptional and I really enjoyed the variety available. It was well situated for everything that I did whilst there.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    7.0
    Basic hotel with basic price
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights

    This Chinese-owned hotel has quite a lot Chinese groups and many of them where at the same time in breakfast etc., so there where sometimes a bit crowd (mostly in early breakfast hours), but usually there were space enough for everyone. Even if the hotel is quite well located near Stureplan, it's a bit far from metro stations (nearest is Hötorget and you can reach it via a pedestrian tunnel, next nearest is Östermalmstorg). Wifi connection was very poor and basically it didn't work most of the time.

    This hotel has still some old style as it has been founded in 1910. Last renovation has been in 1990's, it would need some uplifting, but comparing to the prices it was perfect. Single rooms are very small but they work well. I had a yard-side-room at it was silent, but slamming doors on the next rooms was disturbing (but luckily not during the nights). Breakfast was a typical Scandinavian breakfast with quite a lot of variety. There were also a sauna at the basement and you could book it for free for your private use.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room didn’t have air conditioning, it was too hot. Also, it doesn’t look so much as the photos on booking. It smells to dust, like if they haven’t wash the curtains in years.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    7.0
    Very nice staff
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Some bit of an old house

    Very nice staff

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    IT’s was fair 👍🏽
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The four nights I stayed there with my family our bedsheets were never changed and the room was cleaned a day before we left . The room I was in number 103 the TV don’t work, it’s only the staff who can put on their TV but when it comes to us to put it on, it doesn’t work.

    Confutable and near to the center

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    Great!
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights

    The room was too hot - an aircon would be nice for the hot summer months, a small bar fridge would be appreciated as well as complimentary bottled water

    the layout of the room was better than my previous stay, comfortable bed, great location, breakfast was good, staff was excellent

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Pleasant Stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, and comfortable and clean rooms. We had a great stay!

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Single Room
    • Stayed 2 nights

    Unfortunately, we had the feeling that we as guests booked through "Booking.Com" were always assigned the smallest, oldest hotel room at the end of the hall.

    Zentrale Lage, Frühstück prima

    Stayed in June 2023

  • Reviewed: 11 July 2023

    6.0
    best I could find
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 10 nights
    • Submitted via mobile

    small room, older bathroom, older furniture. still all fine and working, but for the price..well. value for money? not really

    close to everything, nice cafés, bars, restaurants, supermarkets around

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Hey it's Stockholm everything is expensive

    The Hotel central to amenities Hotel is about a 15 minute walk from the Central Station but not too strenuous The breakfast very nice

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The windows of the room faced the street and noise from the street carried into the room. Wifi connection was weak. The breakfast room was small and noisy. The omelet had a egg shell.

    A spacious room within walking distance from the station.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Spot on
    • Leisure trip
    • Group
    • Small Single Room
    • Stayed 3 nights

    At the price, nothing

    All of the above at a good price

    Stayed in July 2023

  • Reviewed: 7 July 2023

    6.0
    Stockholm in July
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Some bad smell in one of the rooms in the breakfastroom, coffee was a little strong/sour. All over good food

    Short walking distance for everything, big Plus.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 5 nights
    • Submitted via mobile

    For me was all fine for the price I paid.

    I love the bed, the shower gel and shampoo (please keep it). Also the location, very close to singular parts of Stockholm. The food of the breakfast was great!

    Stayed in July 2023

  • Reviewed: 3 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited facilities, extremely expensive

    Great location

    Stayed in June 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was okay but it could use more options. The selection was a bit limited for a breakfast buffet.

    The room was spacious and clean and was ready before 3pm so we didn't have to wait to check in when we arrived around 11:30am. The bathroom was big and very clean as well. The location of the hotel was very good. Walking distance to the main attractions. The staff were helpful and nice.

    Stayed in June 2023

Showing 76 – 100

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