200 Middle Road , Bencoolen, 188980 Singapore, Singapore
#181 of 477 hotels in Singapore
Guests' ChoiceBased on 1767 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
7.8
Staff
8.6
Value for money
7.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Wyatt
United States of AmericaThe location was fine but you have to cross intersections to get too and from the MRT. There was construction in the lobby when I was there, and for whatever reason the check in lobby is on the second floor, not the first. The secondary shower head was basically a loose hose just spewing water all over the bathroom. Some of the light switches were kind of finicky and because you have to leave your room key in the slot to power the room, the air conditioning would turn off when you left and the room would heat up.
Staff was great and let me check in early. The location is pretty good with a few malls nearby and two different 24/7 restaurants beneath the hotel. There is a MRT station and a 7/11 within 2 minutes walk, which is convenient.
Stayed in March 2024
Reviewed: March 17, 2024
Myriam
United KingdomIt was under refurb but not their fault and didnt impact our experience whatsoever. Well compensated by the extremely helpful and kind personnel
Super clean, extremely well located and out of the city chaos and absolutely delightful stuff. Great stay
Stayed in March 2024
Reviewed: March 17, 2024
Fleur
NetherlandsWe were there whilst they were still under construction. So there was no proper lobby, which was a shame, but we were allowed to dona late check-out and also use their gym after checking out. With a new lobby and including breakfast, I would recommend this place !
Location. Value for money.
Stayed in March 2024
Reviewed: March 16, 2024
Puvaneaswari
Singaporeloved the concept of the room! Was very clean!
Stayed in March 2024
Reviewed: March 12, 2024
Leow
SingaporeN.A.
Room size is good for the price charged. Value for money. Excellent property.
Stayed in March 2024
Reviewed: March 12, 2024
Makaporn
ThailandI admire the room in hotel g, it is comfy and soft after resting. Also the bathroom is quite creative and modern especially the sink which I love it.. Furthermore, The locations nearby are the convenient to visit. though the room is quite small but it is worth spending and staying.
Stayed in March 2024
Reviewed: March 8, 2024
Ellen
PhilippinesSmall space I guess, scent of toiletries (lemon)
Everything
Stayed in March 2024
Reviewed: March 6, 2024
Carolyn
AustraliaObviously undergoing renovations and having Taylor Swift in town impacts a lot of things
Location was great and staff were patient friendly and helpful
Stayed in March 2024
Reviewed: March 3, 2024
Fernanda
CanadaStaff is not very helpful and make guests wait while they talk and laugh in their language. My reservation included breakfast but they gave me a $10 starbucks gift card, not fair at all if you compare to any hotel that provides breakfast. Reception is in the second floor. All guests are confused when entering the hotel, I have myself helped a few of them to get in.
Room is comfortable and clean
Stayed in March 2024
Reviewed: March 2, 2024
Kesang
NepalNothing
Good location as it’s close to the Metro, sightseeing places etc. Room and bed were fairly spacious for a solo traveler like me. Nice city views. Friendly and helpful staff. I liked the gym although it was a little small.
Stayed in February 2024
Reviewed: February 27, 2024
Benedict
IndonesiaRenovation was conducted when I been there
Location is perfect, near mrt station. The room is little bit small but okay for singapore hotel.
Stayed in January 2024
Reviewed: February 26, 2024
Aklif
Malaysialobby drop off
good size room for single traveler, clean and friendly staff
Stayed in January 2024
Reviewed: February 26, 2024
Laura
AustraliaClean and staff were lovely
Stayed in February 2024
Reviewed: February 25, 2024
Robby
United KingdomGreat room. Small but had all facilities needed, Very clean and comfortable and excellent location :)
Stayed in February 2024
Reviewed: February 23, 2024
Jenna
United KingdomLady at check in wasn’t the most friendly. Attached restaurant not always open for food or drinks. Room was quite small but this wasn’t too much of an issue.
Location was great. Able to access everything we needed and public transport. Room was very clean and a good style. Very comfy bed.
Stayed in February 2024
Reviewed: February 21, 2024
Kopi
AustraliaNil.
Location near the centre
Stayed in February 2024
Reviewed: February 20, 2024
Viktor
Czech RepublicThe room is extremely small - I'd almost say even smaller than it seems in the picture Somehow we were able to clearly hear when someone above/around us flushed their toilet (we didn't hear voices or anything else though) The bathroom design was kinda horrible - the doors definitely weren't sound proof and were tough to close in general + when taking a shower, you basically flooded the toilet as well -> worst of all though, there was no ventialation system, so it was almost impossible to air out No way to let anything dry apart from using an extremely expensive hotel service - no matter the AC
Breakfast selection - great fruit, decent eggs, average pancakes, plenty of sweet "pies" Very efficient personnel at the front desk + ability to store luggage for free before leaving/upon arrival Good location - about 5 min away from the nearest subway Working AC - it was tough to air the room though Safety box, water, tea, slippers Possible to store your suitcase under the bed (which was clean, unlike in most hotels) Interesting room decore
Stayed in November 2023
Reviewed: February 18, 2024
Sunny
AustraliaRoom was a bit small, breakfast options limited ie no buffet
Excellent location and gin bar downstairs
Stayed in February 2024
Reviewed: February 17, 2024
Agnė
LithuaniaConvenient location, comfortable bed, quiet.
Stayed in February 2024
Reviewed: February 17, 2024
Carsten
NetherlandsFriendly staff and very clean! Great location as well.
Stayed in February 2024
Reviewed: February 17, 2024
Jeanisteh
Malaysianope
Great location
Stayed in February 2024
Reviewed: February 15, 2024
Brackenreg
AustraliaLight switches were tricky, couldn't turn off one set of lights. Others very touchy.
Cleanliness, convenience to MTR station on airport line.
Stayed in February 2024
Reviewed: February 14, 2024
Garth
United KingdomRoom a bit small but well laid out. Fire alarm went off in late evening and was a bit confusing as to what to do as audio message said do nothing and went on for 8-10 mins. Then all went quiet and we didn’t get any audio saying no action needed. On 15th floor so was a bit of a concern!
Modern property in the heart of city. Comfortable and well appointed.
Stayed in February 2024
Reviewed: February 12, 2024
翊翔
TaiwanThe design of the bathroom was not comfortable enough since it didn't provide a compartment which separate the shower room and the toilet. The room was also a bit tiny.
Overall the room was clean, and the services were great. I especially love the location which was just near the MRT station, super convenient!
Stayed in January 2024
Reviewed: February 10, 2024
Gita
United KingdomThe staff's responsiveness and friendliness
Cozy room, strategic location, doesn't too bad for the price
Stayed in February 2024
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