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Reviews of Raffles Singapore 5 stars

1 Beach Road, City Hall, 189673 Singapore, Singapore

#2 of 477 hotels in Singapore

Guests' Choice

Review score

Based on 167 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 22 April 2024

    9.0
    Beautiful hotel and staff
    • Leisure trip
    • Couple
    • State Room Suite King
    • Stayed 2 nights
    • Submitted via mobile

    We had lower terrace suite 116. Unfortunately our two night stay we had a gentlemen in the room next door who smoked his cigars morning, noon and night outside his room and held meetings on his computer so we couldn’t use our outside space due to the constant smell. So surprised as Everywhere in Singapore shows no smoking signs and sadly at the price of the hotel we didn’t expect this at raffles. We got unlucky with cigar man as you can apparently smoke outside your room at raffles. We think the hotel should rethink this and have designated areas away from bedrooms. It disappointed us as our terrace looking over the garden looked so beautiful and yet we couldn’t sit and use it.

    A beautiful building full of character and charm run by a very dedicated team of staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    A truly wonderful experience like no other. A memory that will last a lifetime.
    • Leisure trip
    • Group
    • Courtyard Suite with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Having to leave!

    Everything was truly exceptional. From the moment the taxi arrives outside the hotel, you are treated like a VIP. Nothing you could fault. Staff super friendly and helpful. It’s a wonderful, magical experience.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Perfect in every way
    • Leisure trip
    • Couple
    • State Room Suite King
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The building, the rooms, outside areas, shopping and restaurants. The staff were so friendly and nothing was too much trouble. This hotel deserves the reputation it has for its high standards.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Magical!!
    • Leisure trip
    • Couple
    • State Room Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Quite expensive but a wonderfully memorable time.😊

    The charm, staff, decor!

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • State Room Suite King
    • Stayed 3 nights
    • Submitted via mobile

    That we couldn't stay longer.

    Everything. The staff are fantastic, nothing is too much trouble. Breakfast was great with a great choice. Its truly a magical place.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    A dream of a visit, an amzing experience
    • Leisure trip
    • Family with young children
    • Courtyard Suite King
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Atmosphere, spaciously designed suite, quality of food, history surrounding building

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    A great hotel experience
    • Leisure trip
    • Couple
    • State Room Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Need to book several days in advance for high tea

    Great breakfast and room.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Unique, personalised and a real experience.
    • Leisure trip
    • Family with young children
    • State Room Suite King
    • Stayed 1 night
    • Submitted via mobile

    Loved it all.

    From the moment that we arrived the staff made us feel so welcome. The history of Raffles makes it so unique and our afternoon tea was incredible. The long bar is a must and having a reservation was wonderful as we skipped the queues.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Just the most perfect hotel
    • Leisure trip
    • Couple
    • Palm Court King Suite
    • Stayed 3 nights
    • Submitted via mobile

    All perfect, liked everything

    Amazing hotel and amazing service.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Truly it deserves it’s title the Grand Dame.
    • Leisure trip
    • People with friends
    • State Room Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Everything

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • State Room Suite King
    • Stayed 1 night
    • Submitted via mobile

    the bracketfast don't have Chinese menu

    every thing is perfect!

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Memorable
    • Leisure trip
    • Couple
    • Courtyard Suite King
    • Stayed 2 nights
    • Submitted via mobile

    The whole ambience of the hotel and the lovely staff, especially the doormen

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Epitomy of old world luxury and charm with top notch service from staff.
    • Leisure trip
    • Couple
    • State Room Suite King
    • Stayed 1 night

    A creaky floor board inside the entrance to the room but couldn't fault anything else.

    Great staff, check in, room facilities with excellent high end breakfast experience. Walking through the property gives you a great historical old world charming experience. Service from staff is top notch.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    10
    It was perfect. We would definitely stay again.
    • Leisure trip
    • Couple
    • Palm Court King Suite
    • Stayed 5 nights

    The shower door wouldn't close properly and so there was always water leaking out of the cubicle and making the area wet.

    Staff were perfect. Everyone we met in the hallway and everyone who served us from the staff at the entrance to the cleaners and butlers were absolutely fantastic. So polite, so friendly and always willing to help.

    Stayed in December 2023

  • Reviewed: 11 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • State Room Suite King
    • Stayed 3 nights
    • Submitted via mobile

    We preferred the original location, fitments and fittings of the long bar.The new bar isn't even long!

    Everything, location, staff, facilties and ambiance.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 4 nights
    • Submitted via mobile

    For a large property the direction signage could be a little better

    Excellent colonial still hotel

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Courtyard Suite King
    • Stayed 3 nights

    The service at the breakfast needs to be improved upon, it took over 20 minutes for coffee to be delivered and hot breakfast takes 30 minutes to be served. Hotel should increase the number of chefs and staff during breakfast.

    Location, Rooms, Valet serice and Ambiance

    Stayed in January 2024

  • Reviewed: 3 December 2023

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Courtyard Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Limited choice of breakfast menu if delivered to the room.

    Everything

    Stayed in December 2023

  • Reviewed: 30 November 2023

    10
    Perfect.
    • Leisure trip
    • Group
    • State Room Suite King
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect. Service was incredible. Special thank you to Allen at the front desk who helped with luggage and was excellent.

    Beautiful room, spacious areas everywhere, lovely breakfast patio. Spent three nights here and was very sad to leave.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    8.0
    a legend!
    • Leisure trip
    • Family with young children
    • State Room Suite King
    • Stayed 3 nights
    • Submitted via mobile

    The Hotel is a legend and therefore lots of tourist are around who try to have a drink or just want to make some fotos, a bid annoying. The hotel do not have a view. Its sourrounded by higher buildings. E.g. behind the pool on the third floor are three big office buildings. Not all rooms are nicely located, some are quite close to the streets.

    One of the most beautiful grand hotels I have seen! Wonderful rooms, perfect service, very nice breakfast.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    10
    A BEAUTIFUL EXPERIENCE
    • Leisure trip
    • Family with young children
    • Courtyard Suite with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The property is HISTORY CULTURE AND STYLE ROLLED INTO ONE …. A LIFETIME EXPERIENCE.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    10
    Raffles Hotel is more a home than a hotel. We absolutely loved our stay and will return.
    • Leisure trip
    • Couple
    • Palm Court King Suite
    • Stayed 2 nights

    Another night or two would have been great but alas.....

    Just simply exceptional. The staff and facilities at this iconic hotel are impeccable. The room was so well presented and functional. The attention to detail and service of staff were first class.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • State Room Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The shower was cold to Luke warm

    The decor and roominess of room

    Stayed in November 2023

  • Reviewed: 22 October 2023

    10
    Absolute perfection, ranging from its history, beauty, attentive staff, gorgeous design and delicious food - we will be
    • Leisure trip
    • Family with young children
    • Courtyard Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s been a dream of mine to stay at this hotel for so long, and it certainly lived up to all my expectations. And more. Can’t wait to go back!

    Stayed in August 2023

Showing 1 – 25

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