9 Bras Basah Road, Bencoolen, 189559 Singapore, Singapore
#154 of 477 hotels in Singapore
Guests' ChoiceBased on 655 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
7.9
Staff
9.0
Value for money
7.7
Free WiFi
8.9
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End of dialog contentReviewed: 13 May 2024
John
AustraliaIt’s only a small issue, but the TV channels were limited, with no smart access to streaming channels. The available channels repeated the same shows, and we found no TV guide to work out what to watch. The screen mirroring function didn’t work on our iPhones either.
Lovely rooms, comfy bed, pool was really nice, relaxing and private. Hotel amenities were lovely, and we ended up staying there twice, and the second time we were upgraded…. Awesome👍🏽
Stayed in April 2024
Reviewed: 13 May 2024
Karolina
GermanyConvince of this property was great. Placed on top of shopping center it provided good access to shopping,restaurants, hair and nail salon. They had also laundry room. It’s all we needed during our quick stay on our longer travel in Asia. To restock cosmetics, get clothes clean, visit hairdresser and get nails done. Super convenient. Location also good - walkable distance to marina and few nice places around (park, old police building etc)
Stayed in April 2024
Reviewed: 13 May 2024
Boris
FranceWasn’t aware that the pool was closed at time of booking
Stayed in May 2024
Reviewed: 11 May 2024
Cha
MalaysiaBreakfast varieties, selection can be better.
Bed, location
Stayed in May 2024
Reviewed: 10 May 2024
Michael
United KingdomA bit run down in places, carpets and wallpaper need replaced
Location
Stayed in May 2024
Reviewed: 10 May 2024
Amelia
Canadameet expectations on locations
Stayed in May 2024
Reviewed: 8 May 2024
Wei
SingaporeThe exterior facade of the building is white and stained with stains. The design of the facade is very nice but the stains made it looked old
The overall design of the room and the location of the hotel. Very convenient to get around to subways and buses
Stayed in April 2024
Reviewed: 2 May 2024
Lau
SingaporeThe soundproof not really good.
The location and those art item is good
Stayed in April 2024
Reviewed: 30 April 2024
Ken
Japanbad drainage of lavatory bowl
good location, good hospitality accepted room type requests
Stayed in April 2024
Reviewed: 29 April 2024
David
AustraliaCan’t complain
Didn’t have breakfast. Just a good stay
Stayed in April 2024
Reviewed: 28 April 2024
Anthony
ThailandGreat location next door to MRT, breakfast good,
Stayed in April 2024
Reviewed: 26 April 2024
Bin
Brunei Darussalamvarieties & presentation is Non Mouth Watering, it cld just be better
just the fruits & breads
Stayed in April 2024
Reviewed: 26 April 2024
Margaret
AustraliaGreat location which was the reason we booked the hotel. Goode value but Breakfast was a bit ordinary
Stayed in April 2024
Reviewed: 20 April 2024
Clare
United KingdomStaff were helpful and accommodating, the room was clean, the bed was very comfortable and the hotel was in a great location within easy reach of many eateries and the underground only next door. We arrived at the hotel early after a long flight, the staff were more than happy to find us a room and get us checked in early at no extra cost.
Stayed in April 2024
Reviewed: 15 April 2024
Kavvithiran
MalaysiaLimited breakfast menu
Location
Stayed in April 2024
Reviewed: 15 April 2024
Tianren
ChinaLocation and staff
Stayed in April 2024
Reviewed: 13 April 2024
Leeanne
FijiThe carpets looked pretty tired.
We loved that the pool was just outside our room on Level 3 and the staff were accommodating to our request.
Stayed in April 2024
Reviewed: 12 April 2024
Deepak
IndiaOld
Location
Stayed in April 2024
Reviewed: 12 April 2024
Keith
New ZealandCarpets in hall way were thread bear and stained.
Good location after we found MRT station just outside. we Visited this hotel 20 odd years ago. the changes we found with bus and trains were amazing. easy walk down Orchards street or into city.
Stayed in April 2024
Reviewed: 11 April 2024
Cheng
MalaysiaNothing I would change
Location of hotel is excellent, right beside the Bencoolen MRT statiom. Our room was super comfortable...
Stayed in April 2024
Reviewed: 10 April 2024
Jan
AustraliaGreat location, within same block as Bencoolen station. Walk to Fort Canning, Orchard Road, Raffles
Stayed in April 2024
Reviewed: 2 April 2024
Nick
United KingdomExcellent location, friendly and helpful staff. The place has a lot of history which was interesting to find out about.
Stayed in April 2024
Reviewed: 2 April 2024
Michele
United KingdomNothing
Very comfortable room, bed and linen. Nice pool. Helpful staff. Close to metro and walking distance from Raffles.
Stayed in March 2024
Reviewed: 1 April 2024
Hubert
United KingdomTerrible lobby, no coffee shop or restaurant (except one that also serves as a noisy disco), plenty of wasted space in the property which could be a fantastic lobby or culinary area.
Nice rooms. A bit above the standard hotel rooms.
Stayed in March 2024
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