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  4. Reviews of Royal Plaza on Scotts

Reviews of Royal Plaza on Scotts This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 Scotts Road, Orchard, 228220 Singapore, Singapore

#146 of 477 hotels in Singapore

Guests' Choice

Review Score

Based on 1436 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    Lovely hotel in central location near transport facilities
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely hotel in central location near Orchard Rd and Orchard Rd MRT. Large single bed , adequate sized clean room . Good choices for breakfast .

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Since we are long term customer, we always back to stay here. Keeping good and even better service with more competitive
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    before covid, room was facilitated with Nepresso coffee machine. But now, no more! Especially for “Premium Room” which we always stay over. All The 4-5 star hotel nowadays (we ever stayed) are provided this for customers to enjoy better coffee.

    Everything is well wrap up. I am long term client of this hotel.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom smelt a bit mouldy. Maybe the humidity. My husband discovered that the toilet hadn't been cleaned behind it properly.

    The bed was lovely & comfortable. The room was nice & spacious. All staff were good to deal with.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Enjoyed staying
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Value for money. Breakfast and location

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Good location and value
    • Business trip
    • Solo traveler
    • Premier King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms were a bit more dated than I would have liked and the air con produced a damp smell. But, the air con worked really well which was a huge relief from the Singapore humidity!

    Great location with friendly helpful staff and a good co-working space in the 15th floor. Good value as a business traveller.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Pleasant and will surely be back
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The tap in the toilet bidet was leaking and need to be fixed. That’s all

    The highlight is the location. Very convenient Breakfast is good. Very comfortable bed. Staff are very helpful and courteous

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good stay with few downsides
    • Leisure trip
    • Family with young children
    • Deluxe Plus Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was quite small, the sliding door on the bathroom was too loud when moving and the lock was broken. View from the windows on 5th floor was right on the parking wall.

    Great location, breakfast with plenty of options.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Plus Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room is smaller than expected and looks a bit old.

    a huge reception area, nice breakfast.

    Stayed in February 2024

  • Reviewed: March 31, 2024

    9.0
    Great and comfortable stay
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Good room size Underground access to ion orchard Free mini bar Great breakfast buffet

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Ok for a quick getaway to the city.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    The location was very near the malls. However due to CNY nothing was open. Walkable distance to the MRT. And the hotel offered rental umbrellas.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They just didn’t have towels prepared when we got there. We had to ask for the towels

    Location Decent room and bed etc

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and connected to the train station. Very near to orchard road

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    It seems to be our fave hotel in Singapore at the moment, hopefully they will keep up the good service !
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Welcoming reception, polite and courteous staffs. Halal buffet!

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Comfy stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel didn’t clean my room. Hotel didn’t notes my airport taxi request.

    Location, room size, comfortable, spacious bathroom

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    The only draw-back was nowhere to sit where I could have a drink before dinner or the next day while I waited to join th
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lounge with a bar

    Very good restaurant. Comfortable light bedroom.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Price

    Location

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 5 nights

    The staff members at breakfast were not very welcoming. They repeatedly gave reminders in an impolite manner to leave the restaurant by 10 am. There was a service member at the breakfast gate who prohibited guests from wearing hotel slippers. Their tone was brusque and resembled a military organisation rather than a hotel. Staff members should undergo training to improve their interactions with guests.

    I stayed at the Royal Plaza on Scotts for a duration of 5 nights. The room I had was spacious, and the bed was large and comfortable. The concierge staff were helpful and courteous. The breakfast options were diverse and all the cuisine was halal, which was excellent.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    the room is just like any other hotel, with no surprise. the worst part is the view of the car park.
    • Leisure trip
    • Family with young children
    • Deluxe Plus Twin Room
    • Stayed 1 night

    surprising me with the car park view.

    people

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    should serve mineral water in the rooms instead of plain drinking water. Or installed direct mineral drinking water from tap in the bathroom.

    I chose this hotel because of their halal buffet breakfast but there is not variety of food served. But the taste in each serving are excellent. Even the plain nasi lemak taste good. Hoping for more variety of Singaporean Malay/Chinese spread.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    A good hotel in expensive Orchard Road that matches the price tag.
    • Leisure trip
    • Family with young children
    • Deluxe Plus Twin Room
    • Stayed 1 night

    Very unfriendly location for smokers in the hotel's smoking area. If there's a downpour, get ready to receive a cold turkey or risk being fined to smoke under the shelter. If you need a convenience store, there is none within immediate distance too. If there is a corner within the hotel selling some general goods or minimally a vending machine will be good. Screaming kids dashing across at the lobby is also another problem. If this is a 3-star hotel I'd understand..... I saw kids lying on the floor kicking and rolling with no one stopping them. If we step on them, whose fault would that be? Us? The kid's parents? or the hotel?

    location was ideal when it's on the very outskirt of Orchard road. Love the breakfast spread and the friendly reception. As a local, we rarely come across a local hotel that will not receive us differently and give better reception to foreigners. Highly recommended for any locals who would want a warm reception during your staycation. Hot water in shower is also prompt and flooring is not slippery when wet. Good for elders. Huge loading bay in front of hotel for coaches. Public bus stop right smack in front of hotel for savvy travellers a plus. Subway is some walk away but not very far. Safety to walk to and fro hotel even late at night. Really nice room generally. My family loves it.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Breakfast is excellent
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Nice short family getaway
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Peak season much Congested

    Great location, nice place and clean environment

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    the lifts take so long to come, and long walk to the actual metro station, took buses as it was closer.

    Breakfast, bed was very comfy, and close to shops

    Stayed in January 2024

Showing 1 - 25

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