“Reception” for check-in was odd. Approached this area three times and twice the staff were slightly abrasive and the technology didn’t work. On check out it was smooth and staff lovely

Comfortable room, great facilities and amazing buffet breakfast.

Stayed in April 2024

More lunch choices

Cheerful experience, Awesome staff, one receptionist lady seems called Ms Rong hi, her patience & consideration made me impressed! Great location!

Stayed in May 2024

Higher than the 17th floor would have been even better.

Everything was above expectations.

Stayed in May 2024

The lighting design of our hotel room was bizarre, there was no desk clamp available, meaning that if you dimmed the room lighting down, the only light source for reading is from the bathroom.

The location and the view was superb, the bed was very comfortable, and the breakfast was excellent with three different restaurants to choose from. A shopping mall is right next door, and leads straight to the City Hall Metro station.

Stayed in May 2024

Nothing

Weather

Stayed in April 2024

Nothing comes to our mind.

The hotel is in a convenient location, right on top of a subway stop, though getting to the reception was a bit confusing, had to walk through the mall - but there are signs. Our room was ready a bit earlier than expected, which we appreciated, as we had arrived quite early. Had a 17th floor room (we think) with a great view and all amenities you would need. Slept quite well and it was quiet. Left breakfast aside, as it was too expensive for what we typically need, but there's a nice coffee bar with tasty pastries at the entrance. We also appreciated the brasserie on the first evening - having a burger, a beer and a direct elevator to the bed was perfect. There was also the possibility to buy a late checkout until 6pm - perfect as we had a very late flight out.

Stayed in March 2024

Reception is in the middle of lobby, check in in stand up position :(

Very nice room. Very nice hotel inside the shopping mall.

Stayed in April 2024

Location was good

Stayed in April 2024

Nothing

Walk to the Sands Hotel. Great view of it from up high.

Stayed in April 2024

Not really a huge issue but the Bathrooms could be better. I found the lighting in the bathroom to be too little. The air in the room was confusing. I found myself too hot and would have liked to have dropped it a degree or two more.

I liked the Lobby and the breakfast. Location was good. Rooms were generic but decent. The way the room lighting worked was very good. I appreciated having an iron in the room.

Stayed in April 2024

We usually prefer to go to small hotels but it was difficult tofind one in Singapore. Therefore we choosed the Swissotel. We have been positively surprised by this hotel and the staff. The quality of the bed is excellent. The most positive point is the pool: We enjoyed a lot the pool and the pool bar.

Stayed in April 2024

The location is fantastic, and the view from the room's window completely met expectations. The staff is very helpful, and everything was great, making me look forward to staying again in Singapore next time.

Stayed in April 2024

The AC not as cold

Amazing location! With access to Raffles city mall.

Stayed in April 2024

The AC though, not as cool.

Superb Location! Amazing access to Raffles City mall

Stayed in April 2024

The price of the buffet breakfast was expensive, we thought that could have been cheaper for a family of 4.

The location was great!

Stayed in April 2024

Checking in for us was not straight forward as we were told different things - one room was ready and another was not. Minutes later we were told that both rooms we weren’t ready. We went out, came back later and waited for quite a bit to receive our hotel cards. But it’s not bad.

Breakfast was good but you have to go there earlier to avoid queues. The view outside the hotel room balcony was stunning and the room was very comfortable and spacious. We were given connecting rooms as requested and appreciated that. There was a tap for filtered water in the bathroom that I never seen in any other hotel room that I went. That was a bonus. We also loved the bed, bathroom, toiletry kits that was provided and the spacious table and bench near the window. We enjoyed our stay a lot. Thank you!

Stayed in April 2024

We had booked a room for 2 adults and 2 kids. It was a 2 x double bed room. We only had 3 suitcases and the room felt small. The room would not be spacious enough if we had 4 suitcases open. The space in the room could have been better utilised as there was an entry cupboard near the door, which was not used.

Location of the hotel was excellent. It was above a shopping centre and had access to two MRT lines. We had a city view room and the view was still great even though we weren't on the higher floors.

Stayed in April 2024

Great location in Singapore, downtown, with good transportation connection. Breakfast has been excellent (lot of options) and other facilities available.

Stayed in April 2024

Bathroom lock seems to be too old and malfunctioned once to lock us outside, should be upgraded soonest.

Splendid view from high floor (facing marina bay). Filtered drinking water directly from water tap.

Stayed in April 2024

check in was difficult 3 in our party with different arrival times

Busy & atmospheric

Stayed in April 2024

The breakfast was very crowded and a lot of food was already finished, even if we came around 9 o'clock. It was Easter, so hard to say if this was standard.

The hotel had a high standard and very nice, helpful staff. The location was great!

Stayed in March 2024

Bathtub in our room got clogged and took hrs to drain the water.

It’s located right in the heart of Singapore walking distance to shopping malls, MRTs and bus stops. Great view from room. Swimming pool is good size and depth for kids.

Stayed in March 2024

Swissotel The Stamford Singapore exceeded all expectations, offering an exceptional stay. The highlight was the incredibly spacious bathroom, a rarity in hotel accommodations. Another thoughtful touch was the provision of filtered water on tap, a convenient and eco-friendly amenity. Moreover, the hotel went above and beyond by providing a partial harbor view without any request. These small gestures, coupled with the amazing and accommodating staff, contributed to a truly memorable and enjoyable experience. Highly recommended for travellers seeking luxury and attention to detail in Singapore.

Stayed in April 2024

Should involve some other items in breakfast

View from the room and room facilities

Stayed in April 2024