The pool was being fixed or renovated and we didn’t find out until we got there. It worked out fine because we had the beach but it would have been nice to know before hand.

Location is on a beautiful part of the beach, away from the busy parts. Long tail taxi boat included on arrival and can be arranged for departure.

Stayed in April 2024

The swimming pool was under maintenance and I think it should have been informed in my reservation not when I got to the hotel. You need to improve the coffee quality, for me, offering instant coffee in breakfast is unacceptable.

The location is good, the rooms are nice and the view is amazing. The breakfast was ok.

Stayed in April 2024

room, bathroom and furniture in shockingly poor condition minor daily cleaning is done, but a large general cleaning and small preparations would be very useful in the room and terrace as well bathroom is not ventilated at all overall: for this amount of money we could not have gotten better accommodation anywhere else in Phi Phi, but we were very disappointed by the condition of the room, which is very far from the level expected from the photos of the accommodation reco to the management: we probably would have booked the same place if we had seen the real condition in the photos without shocking and disappointment

great location beautiful view and surrounding park comfy bed spacious room huge terrace great breakfast

Stayed in March 2024

My main complaints are as follows. I paid for the most expensive room available. It was described as a beachside small villa with photos looking like it was actually on the beach. It was not, it was up a really steep hill that overlooked the sea view. The rooms were not as well-decorated as the ones shown in the photos. The walk from the piers to the Bay View resort was really long, well over 10mins. Then the walk from reception to the villa was incredibly trying going up and down a narrow path. This is not advised for anyone with walking or health issues. I would not stay there again for this reason. The swimming pool could not be used and was under maintenance and lots of areas to include the reception, bar, and beachside properties looked like they could do with a coat of paint. I've lived in Thailand as an expat for over 15years so I know what to expect and for the money I thought this was unacceptable. I paid nearly 5,000baht a night.

The beach view from the room was stunning. The private beach in front of the room was superb and quiet. This quiet beach was one of the major highlights of this resort. The are surrounding the rooms was very peaceful but this comes with a compromise. The Bayview is a very long walk from the Tonsai pier and the main village and shops.

Stayed in April 2024

All the bungalows are on a hill, be ready to climb it. Tv was not working in our room. We received separate beds that we put next to eachother ourserselves. Hotel is in need of a good refresh, furniture looks old, the breakfast place has so much potential but is not being highlighted. A plus would be to have a real coffee machine instead of powder coffee.

View on the sea from the room, everyday we receive fresh water bottles in the room, helpfull staff, quiet place

Stayed in March 2024

Our Aircon was dripping a lot. They did come to fix it ASAP each time we asked, but it was a recurring thing not a huge issue Also, not sure if it’s done or not, but access to a hotel took took would be nice from the back and room to the main reception as it’s quite a hike after a long day of walking and exploring can be a bit of a exclamation

It felt really private great view, super friendly and helpful staff. The room had lots of light, very comfortable. Great sleep and get away.

Stayed in March 2024

The room was not well cleaned. The pillows were too high to be slept on. The swimming pool was not open.

The resort was in a good location. On a quiet end of Ton Sai Pier and 15 mins walk into the centre. The resort looked nice and we had exceptional view from our balcony. Good beach just by the room. Breakfast was great. Wide range of food to choose from. Nice staff.

Stayed in February 2024

Bed was very hard - only complaint

The location is great if you want to be that but out of the hustle and bustle. It’s a bit quieter but still accessible for the town for dinner and drinks.

Stayed in January 2024

Lots of mozzies but can’t be helped as it’s the jungle setting.

The view is absolutely amazing!!! The bungalows are perfect &!cleaning team excellent

Stayed in January 2024

Room was not like the pictures showed, much more dated than the pictures. Bathroom felt very dated and low water pressure

Great location, very quiet and secluded

Stayed in December 2023

The property is based on a hillside so lots of walking up hills

Beautiful views, right on the beach and quite close to the main centre Boat to pier was offered several times a day

Stayed in January 2024

Ensuite toilet -- very poor flushing system. Lots of mozzie spray needed in the evening!! Rooms are dated but it wasn't an issue for us.

Location Location. On a beautiful beach & loved the beanbags for lounging on. Good pizza!! Quite setting-- perfect

Stayed in December 2023

Bathrooms need renovation and the pool area Also I booked to houses 1x delux and another 1 x delux with Bayview and paid extra for that. But they told me that all the houses were the same

Mostly everything except the bathroom.

Stayed in December 2023

a little far from main bars and restaurants

beautiful views from our room, a bit of a walk to the main bars and restaurants but we didn’t mind this. rooms are a little dated and weren’t particularly clean. drinking glasses not changed or bedding but in all honesty for the price we really loved it. we didn’t spend much time in the room so those things were really minor. the air con was amazing though!

Stayed in January 2024

Rooms are a bit dated, could do with a bit of refurbishment especially the bathrooms.

Amazing view from the room, rooms are comfortable. I loved the location as it wasn't too far from center, but right outside the busy streets, so it was very comfortable if you want to wake up to peace and quiet.

Stayed in December 2023

Location and the room was not clean.. I faced lots of hair.

View is amazing

Stayed in December 2023

The pool didn't appear to be in commission and the water was pretty murky... Also no hand soap was provided.

There was an amazing view from the room. We spent a few evenings sat out watching the boats and the sunset. The staff were very helpful, and they carried our bags up to our room which was much appreciated. Also the water taxi picked us up from the pier when we arrived, making it a lot easier to get to the hotel.

Stayed in December 2023

View

Stayed in November 2023

Toilet flushing was very poor. Needs improvement.

Great location and good value for money.

Stayed in November 2023

The pathways were in need of repair and the bathroom needed and upgrade, broken tiles. Toilet right next to shower so always got wet and no hand towels. The smell from the drain was disgusting and went through the whole room.... had to block it to hide the smell. TV did not work and fridge was completely iced over, had to defrost it before we could use it.

The balcony views were amazing, location was fantastic. Was cute seeing the friendly cats. We even saw a few kamodo dragon lizards.

Stayed in August 2023

The only fault is the shower- could’ve done with a better head as it only shot out a couple of streams of water & would only wash when upclose. Uphill walk to villa we weren’t prepared for, if you’re an eager hiker then you’ll be fine (don’t take big cases). A little far from phi phi centre but no issue.

Beach front- absolutely stunning. Staff were so friendly and helpful. Clean & air con worked perfectly.

Stayed in August 2023

The toilet flooded at one point and whilst the team were quick to “clean” the mess, the cleaning standards were unsatisfactory with only towels used to mop the water and air freshener used

Great location

Stayed in July 2023

A little out dated and not the cleanest but you get what you paid for and the view makes up for it

Location, views, free taxi boat

Stayed in July 2023

The swimming pool was neglected and not clean. The bathroom was very hot. Staff was nice though

Very nice location and the houses were great

Stayed in July 2023