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Reviews of Centara Kata Resort Phuket - SHA Plus 4 stars

54 Ked Kwan Road, 83100 Kata Beach, Thailand

#69 of 103 hotels in Kata Beach

Guests' Choice

Review score

Based on 164 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 22 April 2024

    7.0
    Moderate
    • Leisure trip
    • Family with young children
    • Deluxe - Twin
    • Stayed 6 nights
    • Submitted via mobile

    Very far from the beach if you prefer walking, there are a few shuttle services though. Lots of mosquitos. There s no proper coffee for the breakfast as they serve instant one

    Nice pool and kids area which my 2 year old son loved. Nice breakfast with lots of fruits. There are cafes, spa, exchange offices, laundry service nearby

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Family stay
    • Leisure trip
    • Family with young children
    • DELUXE POOLSIDE - KING
    • Stayed 7 nights
    • Submitted via mobile

    Some of the facilities need upgrading e.g. the tiles in the small kids pool area coming off and need replacement. The floor area around the kids pool is worn also and needs replacement.

    Great breakfast. Clean facilities. Slide in pool was great for kids and the pool didn't get too busy. Staff very helpful also.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Great location to walk to the beach and relaxing place to laze by the pool in between shopping and eating out. Plenty of
    • Leisure trip
    • Family with young children
    • FAMILY DELUXE - DOUBLE DOUBLE
    • Stayed 6 nights
    • Submitted via mobile

    Drawers in the wardrobe kept falling out, music was loud coming from neighboring venues, the need to return and collect pool towels everyday

    Location was great, friendly staff, voucher for green days, breakfast buffet

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • DELUXE POOLSIDE - KING
    • Stayed 3 nights
    • Submitted via mobile

    Small stove could do with an upgrade. It did look like they started to upgrade room but the dark wood still makes it look old.

    Was upgraded to family room when we arrived that we a pleasant surprise. Room spacious and close to the beautiful pool. Was nice to have a big fridge.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Perfect for familys
    • Leisure trip
    • Family with young children
    • ONE BEDROOM FAMILY SUITE POOLSIDE - KING
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Fabulous morningbuffet. Great service from the staff. Lunch by the simpel but very nice

    Stayed in April 2024

  • Reviewed: 20 March 2024

    8.0
    We really enjoyed our stayed at Centara. Great value, room was so spacious and being on the ground floor was perfect. Gr
    • Leisure trip
    • Family with young children
    • TWO BEDROOM FAMILY SUITE - KING+TWIN
    • Stayed 8 nights
    • Submitted via mobile

    So many mosquitos in our room, pool bar opens late Phone didn’t work in room, had black out first night

    Wasn’t too busy, good location, loved having our room right at the pool, size of room was amazing

    Stayed in March 2024

  • Reviewed: 16 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe - Twin
    • Stayed 4 nights
    • Submitted via mobile

    Way too many Russian tourists, who unfortunately were very rude loud and inconsiderate. No clue how to line up, say thank you or realize that not everyone likes to be around cigarette smoke! We have Travelled so much and this lack of simple manners is foreign to us .

    Staff was great, location is great, room was clean and shower was great

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • FAMILY DELUXE POOLSIDE - DOUBLE DOUBLE
    • Stayed 7 nights
    • Submitted via mobile

    At times some smell from the bathroom, but manageable.

    A great hotel in a good location. Very close to shops and restaurants, free shuttle to the beach. Very good variety of breakfast choices, every day something new to try. I took Thai cooking classes with chef Ngek and it was great fun. We cooked together 4 Thai classics that we could than later enjoy with my family. Highly recommend! The highlight of the resort is the staff, helpful and very friendly, making our stay exceptional. Special thanks to Aoy, Kla, Mark and Wut who were helping us many times and even bringing a soothing balm when my little one got stung be a wasp. Thank you again, we come back next year.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Great resort
    • Leisure trip
    • Family with young children
    • TWO BEDROOM FAMILY SUITE - KING+TWIN
    • Stayed 5 nights
    • Submitted via mobile

    Rooms a bit old.

    Excellent breakfast and pool, great service. Staff very nice. Good location. Great for families.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    great hotel, good location and very friendly, would thoroughly recommend
    • Leisure trip
    • Family with young children
    • FAMILY DELUXE - DOUBLE DOUBLE
    • Stayed 11 nights

    n/a

    great hotel, 2 good size pools, rooms were excellent and staff were very friendly and helpful

    Stayed in January 2024

  • Reviewed: 21 January 2024

    7.0
    Disappointing for price paid
    • Leisure trip
    • Family with young children
    • DELUXE POOLSIDE - TWIN
    • Stayed 5 nights
    • Submitted via mobile

    Location of hotel is not great as club med is between resort and beach. It’s only a 10+ minute walk to beach but it’s so humid I’d wish I’d booked away from club med. Resort feels rundown particularly for cost. Mould around water feature in pool. One if our closet doors wouldn’t open. Games area on concrete and not inviting. Food in restaurant very expensive and not great. Beach lounges get taken early in morning despite people not being there.

    Kids liked the pools. Rooms were good size and comfortable. Massage / braiding place across the Rd from resort fabulous.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • DELUXE POOLSIDE - KING
    • Stayed 26 nights
    • Submitted via mobile

    Some building work going on next door property. Needed some paintwork,tiles,tidying up around pools

    Immediate surprise room upgrade , great breakfast,nothing too much for the staff who were lovely,charming,kind people. Convenient, relatively quiet location, back from the very busy main Kata Rd

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Would return to this resort - so many positives.
    • Leisure trip
    • Family with young children
    • ONE BEDROOM FAMILY SUITE - KING
    • Stayed 7 nights
    • Submitted via mobile

    BBQ night was expensive for what was offered Drinks/plates around the pool were not removed regularly during the day Yellow pebble crete in pool needs to be redone as pebbles were all loose at the bottom of the pool

    Rooms were clean and recently renovated. Breakfast - wide variety and tasted great! Loved the shuttle bus to|from the beach Happy hour was great Good location Staff were friendly and got to know us Housekeeping did a great job and love that we could have house keeping each day Toilets in public areas near pool were clean The air conditioning was nice an cool and kept room at a nice temperature Availability of beach/pool towels was great Waterslide was a huge hit for the kids and pool bar for the adults Pool Volley ball was lots of fun Pool side waffles and bbq were great

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Had such an amazing holiday - the staff were amazing.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 12 nights
    • Submitted via mobile

    Location - property needs an update

    Location, food was amazing and the cleaner Mo was such a beautiful person - we would come back to see Mo.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Great staff and location with a fun pool for the kids
    • Leisure trip
    • Family with young children
    • FAMILY DELUXE - DOUBLE DOUBLE
    • Stayed 5 nights

    The hotel rooms for sure need to be updated. There were so many things that needed fixing like the door handle that was about to fall off the bathroom door, the wire shelving units kept falling through if you put anything remotely heavy on it. The shelf where the towels were kept in the bathroom looked like it was going to fall off the wall and the light in the shower sometimes worked... the glass doors to the balcony moved in the wind which was at times alarming. Despite all of that, we had a great time and enjoyed our stay. If you are worried about your kids messing up the room and breaking things, there's no need for that here so in a way, there's less pressure regarding that. Not that we'd let the kids go crazy in the room but well, kids are kids and things happen! Also, some rooms have doors that face a building that had really loud music at night. That didn't bother us so much but if you have light sleepers, it could be an issue.

    I loved the staff at the breakfast buffet, the restaurant and the guys at the front desk who dealt with transportation. They were all so kind and tried to help us out however they could. The location was also great. The open air restaurant that was close to the hotel was super delicious and really affordable. The pool with the slide was also great for the kids. They played and swam there for hours!

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Nice and relaxing stay in Kata.
    • Leisure trip
    • Family with young children
    • TWO BEDROOM FAMILY SUITE - KING+TWIN
    • Stayed 6 nights
    • Submitted via mobile

    Probably the hotel rooms might need a bit of a renovation soon. They are older style. But the rooms are very clean.

    The staff were all really nice. Particularly the breakfast staff. They were all lovely but one staff member made me smile every day, I think his name was Kla. :) The hotel is in good proximity to restaurants and shops but a little far from the beach but the free shuttle bus to the beach is a good service.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • DELUXE POOLSIDE - KING
    • Stayed 6 nights
    • Submitted via mobile

    There were no toothbrushes and toothpaste.

    Very quiet hotel and at the same time very close to the Main Street with restaurants, markets and spas, and to the beach. The swimming pools were wonderful as was the food.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    A decent place to stay if Kata Beach and Phuket are your kind of thing
    • Leisure trip
    • Family with young children
    • DELUXE POOLSIDE - KING
    • Stayed 5 nights
    • Submitted via mobile

    It was a little expensive for what it was, but think that’s down to location. Kata Beach was insanely busy and wasn’t really for us, so felt like a lot of money in comparison with the quieter more serene and magical) islands

    Pool and kids club were great for our little one

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 7 nights

    Friendly staff

    Stayed in November 2023

  • Reviewed: 6 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe - Twin
    • Stayed 3 nights
    • Submitted via mobile

    Slightly dated and run down in certain parts, AC unit in the room was noisy

    Clean and organized with a lot of good facilities, especially for kids.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Lovely stay at Kata!
    • Leisure trip
    • Group
    • DELUXE POOLSIDE - KING
    • Stayed 4 nights
    • Submitted via mobile

    Maintenance around pool area is needed.

    Staff are fabulous! So friendly and fun and really make you feel welcome. Pool side room was lovely to be able to go jump in the pool so easily.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    7.0
    Great family hotel.
    • Leisure trip
    • Family with young children
    • FAMILY DELUXE POOLSIDE - DOUBLE DOUBLE
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Professional staffs and good family hotel. Room with balcony, beach bag and beach slippers provided. Play room for children is a bonus. Shuttle bus service to kata beach. Location is great, in the middle of Kata night market and beach.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Lovely pleasant stay
    • Leisure trip
    • Family with young children
    • Deluxe - Twin
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast was on point

    Stayed in November 2023

  • Reviewed: 28 November 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • FAMILY DELUXE POOLSIDE - DOUBLE DOUBLE
    • Stayed 8 nights
    • Submitted via mobile

    Nothing in special. Kids area may need some renovation works on the floor.

    Great location, close to many restaurants, shops, 7 eleven etc The shuttle to the beach is great and staff was friendly. Room was clean everyday. Breakfast had good variety.

    Stayed in November 2023

Showing 1 – 25

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