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Reviews of Diamond Beach Resort 3 stars

242 moo 5 saitai, 81000 Ao Nam Mao, Thailand

#21 of 23 hotels in Ao Nam Mao

Guests' Choice

Review score

Based on 209 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    7.0

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 20 June 2023

    1.0
    Bad place for people who want to enjoy thei vacation, NOT recommended!
    • Leisure trip
    • Group
    • Wooden Cottage Garden View Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    - There were nice pictures on booking.com plus basic facilitiesbut in real - no facilities at all. If you want food or drinks, you have to rent a motorbike for 300 bats/day and drive to get ones. - Staff are very unprofessional and rude. - There were nobody there - Very fat from everything

    Nothing at all!

    Stayed in June 2023

  • Reviewed: 11 June 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Bungalow Pool View
    • Stayed 1 night
    • Submitted via mobile

    It was very dirty. the beds were hard and bedsheets and towels were all stained. Very unpleasant smell in bathroom and rooms.

    The closeness to the pier.

    Stayed in June 2023

  • Reviewed: 26 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Wooden Cottage Garden View Double Bed
    • Stayed 7 nights
    • Submitted via mobile

    The fishing boats are noisy and go all night

    Quiet beautiful place great price and helpful staff

    Stayed in March 2023

  • Reviewed: 19 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Should arrange for vegetarian food also in breakfast

    Staff was very much cooperative. Were always ready to solve any problem

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    good place quiet good value

    Stayed in March 2023

  • Reviewed: 6 April 2023

    5.0
    Passable, would not stay for a long time.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    pool was dirty aircon broke on us twice lots of bugs in the bathroom and room Noise constantly as they worked on a new project

    staff responsive, very kind and helpful.

    Stayed in March 2023

  • Reviewed: 31 March 2023

    10
    I'm coming back soon! loved it here!
    • Leisure trip
    • Family with young children
    • Wooden Cottage Garden View Double Bed
    • Stayed 6 nights
    • Submitted via mobile

    nothing to dislike the staff where amazing as was the whole stay!

    we loved it here! the rooms where amazing! stunning property! we stayed at the cottage ! got upgraded to sea view room! and the animals that surround are soooo cute! if you see them and you have leftovers they are forever grateful so feed them if ya can!

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beach is Not that amazing

    Clean. and friendly staff

    Stayed in March 2023

  • Reviewed: 19 March 2023

    9.0
    beautiful hidden gem!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    if you are a light sleeper I’d recommend requesting a room away from the trees, the birds are up early 😉

    we were apprehensive at first due to the reviews we had read but we didn’t need to worry once we got here and we’re greeted by happy friendly staff that helped us with transport and tours we were soon put at ease! yes this hotel is under maintenance works for improvement! the pier for railey beach was 15minute walk and there are small shops along the way for water and snacks! the first night turned left at the end of the road and ate at one of the restaurants on the road and was wonderful also highly recommend the food vendors outside 7/11! second night we turned right and came to a stunning restaurant on the seafront a real hidden gem! you do have to walk to these places and like much of Thailand there aren’t paths! this hotel is perfect for quiet stay but close to ao nang and railey and many more for day / night trips! the views from the pool and balcony are beautiful, you can’t swim in the beach bit but it’s a perfect sunset setting next to the mountains! we also used the laundry service and will be carrying on our journey with clean washing! thank you 🙏🏻

    Stayed in March 2023

  • Reviewed: 5 March 2023

    5.0
    Ear defenders needed
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Loads of work being done and was very noisy from 8am every day including weekends. Digging, hammering, circular saws and grinders, workmen shouting. It's great they're doing the place up but made our stay dreadful. they just didn't care that we would like a bit of peace and quiet and maybe a lie in on our holiday.

    Great location close to Ao Nam Mao pier and decent price.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    1.0
    don’t stay here
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    everything was awful

    the first room was disgusting

    Stayed in February 2023

  • Reviewed: 3 March 2023

    9.0
    Great value for money. Pretty setting
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms weren't cleaned every day, but they do leave you fresh coffee and toilet roll outside your room every day. The location is quite far from krabi and ao nang, but the staff are helpful for helping with this.

    The staff were amazing. They sorted us out with bike hire and then on our last day 2 taxis didn't turn up to take us to the airport so the reception lady called her husband who took us very last minute and early in the morning. We were so grateful! The setting is stunning. And our rooms were clean on arrival. The pool is lovely and has a beautiful view of the sea. Close to the pier where you can get the boat to railay beach which is easy. The beds are hard but I think this is normal in thailand- despite this the pillows were very comfortable.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Opposite our room there was construction going on all day. It was very noisy in the room. The exit from the room was to the parking lot. Also, there was a fungus on the ceiling. We spent one night in a room at the construction site, for the second night we got a house, but we had to give up the third night because it was supposed to be at the construction site again.

    Stayed in March 2023

  • Reviewed: 26 February 2023

    10
    nice place for holiday
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very good location, close to the port. The room was big and bed comfortable. Everything was clean. Lovely pool. I spent only one night but I can imagine to be spending a week or so here on holiday.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    2.0
    we didn’t stay we left and found another place.
    • Leisure trip
    • Couple
    • Bungalow with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    room was not cleaned when we got there. bedding not changed and not clean

    was not suitable

    Stayed in February 2023

  • Reviewed: 13 February 2023

    10
    I just relaxed after a while with a cool atmosphere.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect and Romantic place

    Stayed in February 2023

  • Reviewed: 7 February 2023

    1.0
    I have traveled to a lot of places but this hotel if you can call it that was the worst place I have ever stayed
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    we arrived late only to be taken to a dirty room with a mouldy Toilet seat, went to reception and told her that was not what we booked, she was not interested and bearing in mind it was nearly midnight she told me to take it up with booking company, we eventually got another room but had to pay more, I would never stay there again it is defiantly not as the pictures make it out to be and the management are really not interested at all. We were supposed to get water and tissues etc everyday but we didn’t, just whenever they decided. If you are looking to book I would not recommend here !!!! we went to another hotel 7 minute walk which was amazing and staff were so friendly and helpful.

    The location was the only good thing

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I did ask for a double bed but I had a single one.

    Staff was very helpful and amazing, always smiling. The pool was great

    Stayed in February 2023

  • Reviewed: 5 February 2023

    10
    it was amazing 🙂👍
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 14 nights
    • Submitted via mobile

    everything was fine

    staff!

    Stayed in February 2023

  • Reviewed: 4 February 2023

    3.0
    very disappointed with the no restaurant and bar and the staffs attitude. I did email about the lack of facilities and h
    • Leisure trip
    • People with friends
    • Bungalow with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    On booking.com it stated there was a bar and restaurant and when we arrived and asked where they were as we had a long trip and need food and drink the lady said the bar and restaurant were closed due to Covid and short staff. The restaurant was only open in the morning for a very limited breakfast.

    It was a nice little wooden lodge.

    Stayed in January 2023

  • Reviewed: 4 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, cleanness and value for money

    Stayed in February 2023

  • Reviewed: 3 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Wooden Cottage Garden View Double Bed
    • Stayed 6 nights

    Too quiet, overpriced shops and restaurants.

    The pool was very nice.

    Stayed in January 2023

  • Reviewed: 2 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Sometimes was difficult to find transport into town, but once we made friends with a couple of the local drivers it was no trouble.

    Wonderfull staff, very friendly and very helpful. Nice location, quiet and secluded enough but close enough to Ao Nang. Our room was really nice and the air con was grea.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    3.0
    MAKE SURE YOU GET A RECEIPT IF PAYING CASH ON ARRIVAL.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When my son and i arrived after travelling for over 30 hrs i asked at check in if they would prefer cash payment (as i always do to help them avoid charges) they said always, so we paid cash, i was not given a receipt and didnt really think about it as so tired! After we left i noticed the payment had been taken off my card as well, when i messaged and emailed they ignored me at first, then replied asking for copy of receipt, i explaind what happened and that I wasn't given one but they are refusing to refund me! I feel cheated and sad as this has not happened before and the lady that took the cash seemed nice and this ruined what would have been a nice stay! MAKE SURE YOU GET A RECEIPT IF PAYING CASH ON ARRIVAL! Beds very hard!

    Stayed in January 2023

  • Reviewed: 19 January 2023

    10
    Beach stay with fab service and location
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    so good we booked extra days, everyone very helpful and friendly, location on the beach, great food

    Stayed in January 2023

Showing 76 – 100

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