81/15 Moo 8 Haadchaophao, Koh Phangan, 84280 Haad Chao Phao, Thailand
#4 of 11 hotels in Haad Chao Phao
Guests' ChoiceBased on 274 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
9.2
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 24 April 2024
Ciara
IrelandThe hotel is very secluded and up a very steep hill that would be very hard to walk down never mind walking up they have taxis around but bc there is no grab or apps that work on Phagnan they over charge you we got charged 400 baht to the 7/11 just down the road from the hotel bc we needed water and snacks. We didn’t know this before booking. It would be perfect if ou had rented a car or bike but i wouldn’t recommend to ppl who can not drive. We found it kinda boring and not much around to do. We would stay somewhere else next time. The bed sheets were kinda dirty and some things were very dusty. This is kinda open plan so we could hear a lot of geckos at night in the hall way as no door to outside in.
The property was nice and the staff were helpful and friendly and gave us a cute elephant on check out. It had a peaceful vibe and an infinity pool plus the food here is absolutely gorgeous.
Stayed in April 2024
Reviewed: 13 April 2024
Johanne
United KingdomRooms are beautiful Location on Salad Beach
Stayed in April 2024
Reviewed: 12 April 2024
Ariadna
SpainA bit far from the village by walk but reachable by car in 5min.
Very nice hotel. The views are stunning. Yoga classes every day were great. The staff is very friendly, especially the ones in the restaurant. Plus, they offer free rides to the beach.
Stayed in March 2024
Reviewed: 8 April 2024
מיה
IsraelVery nice staff, beautiful pool.
Stayed in April 2024
Reviewed: 30 March 2024
Gabriel
GermanySuper Pool mit Ausblick. Full moon suite very big and clean. Great view. Very friendly staff. Tried to help whenever possible.
Stayed in March 2024
Reviewed: 26 March 2024
Mark
United KingdomResort is up a steep hill which goes with the stunning views you get once you reach it. Personally I enjoyed the exercise up and down it but didn’t notice anyone else walking- all cars and scooters!! The hotel do offer a shuttle to secret beach which is located a short trip down bottom of hill, but I would recommend to anyone to try The Wave Sunset Restaurant & Bar which is closer than the Secret Beach - this place is a hidden gem - only been open a month - located on a small private beach - serving excellent breakfast and evening meals and such a chilled out vibe - staff so friendly and laid back - must try. In contrast, the hotel restaurant food is average at best, which led us to discover The Wave Sunset!!
The second room we were relocated to after complaining about first room ( no headboard; loose tiles, restricted sea view; tired and needing refurb ) was nice - better feel to it; better sea view and nice and private balcony not overlooked at all. The infinity pool is lovely with the view impressive; lovely sunsets; benefit of being halfway up hill. Overall the resort has a nice and peaceful relaxed vibe. Dao on reception was excellent and extremely professional and very quick and decisive when I requested a move to another room and generally very helpful ( spoke better English than me ). The staff were generally very eager to please throughout and should be commended.
Stayed in March 2024
Reviewed: 23 March 2024
Shanti
IsraelThere was a little bit of a strange smell in the bathroom which was off-putting.
Great location with a beautiful pool and sunset view The ceiling fan in the room was amazing!
Stayed in March 2024
Reviewed: 20 March 2024
Sina
GermanyWe spent ten days at Sunset hill and had a very nice, enjoyable time there. Our room was very clean and had a great big balcony with a view of the sea and the pool. The pool was also a highlight, overlooking the sea. The staff were always friendly, approachable and available. We can only recommend a stay and would love to come back!
Stayed in March 2024
Reviewed: 18 March 2024
Jonathan
Israellisten we came to this hotel after we where in a 5 star resort hotel in ko samui- so don't expect that. The room should be cleaner (there was dust under the beds) and maintennce could be better - but all in all i would come back 100%.
the location is excellent! in the best place on the island near all the best beaches . stuff was nice and helpful. rooms are super nice and big and the work center is a big bonus
Stayed in March 2024
Reviewed: 17 March 2024
Dror
IsraelLocated on a hill and walking is hard, but it comes with good side - the stunning view.
While staying we booked extra nights cuz we loved it. The room was clean and pleasant and the pool is the highlight!
Stayed in March 2024
Reviewed: 12 March 2024
Haik
SwitzerlandLittle to no choice of healthy food. They organize pool parties frequently, so expect loud music till midnight
Amazing view
Stayed in March 2024
Reviewed: 11 March 2024
Sarah-maria
GermanyUnfortunately the bed, like most beds in Thailand, is pretty hard and not so comfortable for most travelers not used to a harder mattress. This does not change our great experience and we will still come back, it's worth it!
We've been coming to Koh Phangan for years and this hotel belongs to one of our favorite hotel experiences! The Service is outstanding and the infinitypool tops it off with a beautiful view of the ocean. We will definitely come back!
Stayed in March 2024
Reviewed: 11 March 2024
Gonzalo
BelgiumThe rooms are a bit dark
Good location and nice view. Spacious rooms.
Stayed in December 2023
Reviewed: 9 March 2024
Nilly
IsraelA bit far from everywhere - needed to take taxis for every activity. The kitchen wasn't equipped at all, which was difficult to cook properly
The view was AMAZING!! The restaurant was excellent!!!! Everyone was so nice and kind!! The resort in general was great, very good spa and the pool is great
Stayed in March 2024
Reviewed: 5 March 2024
Maria
GermanyFar from the sea
Large , clean, sea view is excellent, minus is a far distance from the sea. It looks close on map , but it’s high up , thus you always need to take a taxi or a bike , hotel provide free taxi from the reception to secret beach only, from 9-17.
Stayed in March 2024
Reviewed: 20 February 2024
Alanna
CanadaThe rooms could use either some updates and good deep cleans of windows and surfaces etc. Bit of a smell from the toilets in the evening. Breakfast was okay but the other meals- let's just say I've had better Thai in other countries.
The staff were incredibly helpful in all ways, from helping to book taxis anywhere you want to go, to laundry and events happening around. They even order taxis to pick you up from places when you're out. The view was incredible- beautiful sunsets. Very nice staff. Yoga classes daily was a bonus for sure, as were the events around the pool and ice bath/sauna days. They had refillable water bottles, which was wonderful to reduce plastic use. The shuttle will take you to the beach. But if you don't rent a motorcycle, be prepared to spend 150-500 baht per trip anywhere in the general area, even on a songthau truck taxi. It gets expensive. This is just general island wide prices. I stayed also on the other side of the island and learned that the ocean is calm here, but more rough and bigger waves on the other side however this area was pretty bustling, whereas the other side was more quiet and peaceful.
Stayed in February 2024
Reviewed: 16 February 2024
Natalie
SpainI felt there weren’t enough healthy options on the menu.
I loved the staff, so friendly and helpful. The pool was incredible.
Stayed in February 2024
Reviewed: 14 January 2024
Mcdonagh
Brunei DarussalamThis is a tropical island and mosquitoes are part of life. So if you are at the most beautiful pool and bar, watching sunset take some Mosquito repellant.
Great hotel on a short steep hill which gives panoramic views of the bay, We chose a room with a sea view which gave sublime views. The staff were fantastic and none more than Rien the Manager who could not do enough. The hotel has brought in some great systems, making the stay and experience top notch. What’s app is used to convey information. Ferry booking to Koh Tao were done by the hotel. Transport met us at the port to took us to the hotel. A Shultz bus is available to take you to Secret beach. If you wish to travel around the island they will book a taxi for you. Or better still, rent a moped ( if you are proficient , many steep hills); hotel arranges this at no extra cost to you via a local reliable and reputable vendor. Little touches were v nice, water station outside apt with refillable flasks. A beach bag and towels. The staff made a good hotel a great hotel.
Stayed in January 2024
Reviewed: 13 January 2024
Madara
LatviaBeautiful view from sea view rooms. Very nice pool.
Stayed in January 2024
Reviewed: 8 January 2024
Anirban
United KingdomAmazing views and beautiful rooms
Stayed in January 2024
Reviewed: 8 January 2024
Anthony
IrelandDecoration inside the rooms was a little outdated. Beds were also a bit old.
Beautiful scenery and amazing views. The staff were also very attentive
Stayed in January 2024
Reviewed: 6 January 2024
Xavier
BelgiumEnglish level of staff is pretty low, even for basic requests
The pool with sea view is impressive, the hotel provides massage service and yoga classes, staff was very friendly
Stayed in January 2024
Reviewed: 6 January 2024
Lucan
United Kingdom.
View was amazing and the ice bath ( Sunday and Thursday nights only )
Stayed in January 2024
Reviewed: 29 December 2023
Charlie
SwedenView & the water bottles
Stayed in December 2023
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