Gevher Nesibe Mah Tekin sok, 38110 Kayseri, Turkey
#8 of 29 hotels in Kayseri
Guests' ChoiceBased on 270 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.4
Facilities
8.2
Staff
8.8
Value for money
8.4
Free WiFi
7.6
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End of dialog contentReviewed: 10 May 2024
Carla
Portugal.
Excellent location, friendly and helpful staff, very varied breakfast. The pool and gym are clean and pleasant, the pool is open until 10am
Stayed in April 2024
Reviewed: 4 May 2024
T
BulgariaBreakfast could be a higher level.
Great location next to the Kale. The room was view to the Mimar Sinan Park, not to the mountain Erciyes, but was very comfortable and quite.
Stayed in April 2024
Reviewed: 20 April 2024
Tracy
United KingdomThe bed was super soft but not firm, so you sunk into the bed.
the location was perfect.
Stayed in April 2024
Reviewed: 18 April 2024
Khadib
United KingdomSee above.
It was holy month of Ramadan. So I didn't use any breakfast facilities.
Stayed in April 2024
Reviewed: 28 February 2024
Χάρης
GreeceOldish hotel that needs renovation. There were broken chairs in the breakfast room which is not acceptable for a 5 or even 4 star hotel. Small room for a family of three at this price. The third bed was not comfortable even for a kid. The mosque is next to the hotel and this means early waiking...
Central location, nice breakfast, clean pool, good friendly staff.
Stayed in February 2024
Reviewed: 22 February 2024
Beko1905
NetherlandsStaff was great and helpful, also when the kids were loud and active.
Stayed in February 2024
Reviewed: 31 January 2024
Raja
MalaysiaNot applicable
Staff are very friendly and efficient. Ms Tuba the FO Manager was very helpful and acccommodatung to our requests.
Stayed in January 2024
Reviewed: 8 January 2024
Kee
MalaysiaNice and spacious rooms. Great location as it is next to a mall with a supermarket and food court and also next to the Seljuk Museum and the City main square with a tram station. Only 10 minutes from the Airport. We stayed there for 3 nights as a base to explore Erciyes and Cappadocia.
Stayed in December 2023
Reviewed: 8 December 2023
Frans
BelgiumGood breakfast, wide choice
Stayed in December 2023
Reviewed: 26 November 2023
Iggy
Austriathe room smelled like cigarettes
nice location, helpful staff, wuick check in
Stayed in October 2023
Reviewed: 14 October 2023
Rajesh
United KingdomLocation wasn’t close to capadochia and travel to and fro was difficult
Great view and infrastructure
Stayed in October 2023
Reviewed: 13 October 2023
Tawalbeh
CanadaNothing
The location, breakfast, and the staff.
Stayed in October 2023
Reviewed: 2 October 2023
Hayati
Netherlandsfinishing level of the bathroom is weak
spacious and classy
Stayed in September 2023
Reviewed: 21 September 2023
Roz
United Kingdomprices at the souvenir store
location and breakfast options
Stayed in September 2023
Reviewed: 16 July 2023
Raul
EstoniaAir conditioning inside the room did not seem to work very well. Non smoking room still had cigarette smell in it. Possibly because the hotel is quite old.
Large room, exceptionally clean, nice staff, good location in the centre. Reasonable price for 5 stat hotel. Huge and comfy bed (once you lie down, you don't want to get up).
Stayed in July 2023
Reviewed: 14 July 2023
Unays
United KingdomThere were a few things that proved slightly disappointing throughout the stay - chiefly the smells around the hotel. Given that there are some smoking floors, the hotel corridors unfortunately all smell of smoke, even on the non-smoking floors. The smell is rather pungent. Additionally, the bathrooms (as clean as they are) accumulate a kind of damp/drain smell upon a few hours of use after cleaning, and this smell is also quite unpleasant. However, I'm not sure what exactly they do during cleaning, but it does seem to fix the problem temporarily. However, just to reiterate, both the smoking and damp smell are due to the hotel being dirty at all. The hotel is very clean overall. Perhaps the smells lend to the fact that the hotel is old and antique - perhaps it's time for a refurbishment? Possibly the most inconvenient experience about the stay was the faulty room key readers. The room keys would work no more than 2-3 times before requiring reprogramming, and over the 3-day stay, we must have had to have keys reprogrammed over 10 times. Though while extremely inconvenient, this isn't a deal-breaker, just something to be aware of. Finally, there is also loud, blaring music in evenings on the ground floor when you walk into the lobby. Thankfully this doesn't reach the rooms (at least not on the 6th floor where we were), but can be unpleasant when you are in the lobby.
We had an exceptional experience at Wyndham Grand Kayseri as a family of five with two rooms. Firstly, the location of the hotel is superb. Kayseri is not really a city with tourist attractions, however the vast majority of things to see are in and around the town square - on the edge of which the Wyndham is situated. Given the location and shape of the hotel, the views from the rooms are also stunning. Whether you get the Mt Erciyes view or not (one of our rooms did and the other didn't), the views of the city are great all around. The hotel is also beautifully decorated albeit being somewhat antique. Decor is consistent across the hotel lobby and corridors, and the rooms are plush. Rooms are also very large and clean, much larger (and cleaner!) than expected after reading the various reviews. Room service is fantastic - cleaners would not skip any days and would do a thorough job. Furthermore, the staff are all exceptional from the reception to the cleaning and breakfast staff - all are polished and friendly. We almost felt like we were being fought over to be served which was wonderful! Breakfast also exceeded our expectations with a large selection of hot and cold options, including freshly made omelettes and pancakes made to your taste. Overall, an exceptional experience but there are a few issues that we would love the hotel to take note of and resolve in order to take the experience to another level! We'll definitely be back!
Stayed in July 2023
Reviewed: 27 June 2023
Nas
BelgiumPerfect location, best in town. Helpful staff.
Stayed in June 2023
Reviewed: 31 May 2023
Nuno
SwitzerlandThe rooms were a bit outdated and the rooftop restaurant was no longer open.
The room was big and comfortable and the breakfast was plentiful. It has private parking.
Stayed in May 2023
Reviewed: 15 May 2023
Andreas
GermanyI did not expect that smoking could be an issue in a Hotel. The room smelled a bit due to former smoking. So choose a nonsmoking room.
The Hotel is placed in the very center of Kayseri. So anything is quite near. The central place with the Mosque can be a bit noisy. But the most noise came from the marketing for the election. Kayseri is not as loud as other big cities. The rooms are very spacy and comfortable.
Stayed in May 2023
Reviewed: 14 May 2023
Dale
New Zealandthat the restaurant wasnt open
so near to everywhere. situated right in the centre of town. i loved the leisure centre. spa, sauna and a long pool.
Stayed in May 2023
Reviewed: 5 May 2023
Manoj
NetherlandsRoom AC setting in first week of May was on winter setting meaning even if i switch on fan then too it was heating the room. So i had to completely switch off the AC which made it bit warm and i opened the windows instead.
Grand modern property
Stayed in May 2023
Reviewed: 5 May 2023
Hammad
PakistanAir conditioning system
location
Stayed in May 2023
Reviewed: 3 May 2023
Younis
Polandthere was some repairs or construction works in nearby room which cause noise in day time
nice people, good breakfast and clean premises.
Stayed in May 2023
Reviewed: 23 April 2023
Ecem
NetherlandsThe 3rd bed was the couch, would rather have had a real bed.
The staff was very friendly and helpful. Lady at the front desk was very polite and lovely. The beds are huge and comfortable.
Stayed in April 2023
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