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  5. Reviews of Orient Express & Spa by Orka Hotels

Reviews of Orient Express & Spa by Orka Hotels

Hudavendigar Cad. Nr.24 Sirkeci, Fatih, 34112 Istanbul, Turkey

#1392 of 2,447 hotels in Istanbul

Guests' Choice

Review score

Based on 590 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 7 May 2024

    9.0
    Fantastic location and friendly staff.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic location with easy access to light rail system. Staff were very friendly , especially Kaan on Front Desk who provided a lot of information, on local places of interests , tours etc. I would stay here again when returning to Istanbul.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The lighting is too dim especially in the bathroom

    Breakfast. Location

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are very small , went for superior and very much the same as standard

    Great central location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Nice place in a good location
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel didn’t have our reservation upon our arrival so we spend 45 minutes at reception waiting for a room.

    Good location, close to many must see places. Rooms are nice and comfortable, pool was a nice edition. All in all good value for money.

    Stayed in February 2024

  • Reviewed: 29 April 2024

    8.0
    Great value hotel in an excellent location.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    We would have used the pool more if it was open earlier e.g. from 8am instead of 10am and we were not totally confident about the cleanliness as there was an object lying at the bottom of the pool for a few days. The roof terrace is lovely but expensive for alcoholic drinks.

    Excellent location for seeing the Blue Mosque, Basillica Cistern etc. Great to have a pool and sauna on site. Some of the local restaurants were more affordable for food and drink than other areas.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Overall it was a great experience. Staff was kind and helpful. Location is great.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Breakfast could improve.

    Everything was as expected. They also helped us keeping our luggage for 2 days.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    -

    The room was small but was very clean. Towels changed every day. The staff at breakfast nice.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No fried eggs on breakfast after 9:30 Hamam smells no good

    Personnel Location Room Window view

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like restaurant in the hotel and also breakfast

    Good location Clean room

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Nice, smart, good location and OK for the price
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The spa is not worth it - it is small, not very clean and water in pool is cold. Hamam is not any nice, and not well prepared for the accidental visit. Room was very small, far away from 15 sq meters. They changes it after 2 days when I requested twice and sad there was an empty room in our corridor. We got 2 extra meters and it helped us because we were with a baby. The rooms were clean, but under the bed it was big mess. They changed towels every day when we dropped them on the ground. Breakfast is almost the same every day, not much varieties, but it was OK. Staff was always smiley and almost often keen to help.

    Room was nice and cozy, food was average and staff was kind. Hotel has good location but the street is a bit noisy.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Good location, good facilities, nice staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The excessive prices of the restaurant prevented us from eating there, even though we wanted to. Also our bathroom really smelt from the toilet.

    Location and pool

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Enjoyable once issue got sorted
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The fact that when we checked in we was given the smallest room in the building but amazingly when we went to use the shower the shower cubicle was missing a DOOR literally a door missing which is a bit shocking also the shower head was partially broken opon requesting another room they said that’s all we have , really was a like it or lump it situation , after stating the first night we was moved into another room without issues (wasn’t nice being forced to stay in a room without a functioning shower for the first night after we arrived off a long flight ) we was not offered compensation or anything for this situation (apart from the first night shower thing the stay was good they just could of dealt with it better)

    We really liked the hotel and location nice hotel staff good too (once missing shower door was addressed)

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Spa experience was not good at all

    Location and staff

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Great time, hotel provided an excellent base for a visit to central Istanbul
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was in a great location, the staff were very friendly and helpful… whilst the rooms weren’t very big they provided us with all we needed, would definitely consider returning here.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    8.0
    Decent hotel if you are looking for hotel in the old city
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Room a little compact and rooms fairly close to each other, hence you can hear noisy neighbours, which unfortunately we had

    Very central location, friendly staff, good breakfast. Good value at the discounted price we paid

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast isn’t good enough, always the same. Too noisy. Bathroom wasn’t clean. Lack of hygiene in the spa/sauna/pool area. Just one of the receptionists speak English, hard to communicate with them.

    Location is great.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Perfect location and Great Value for Money
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Room Acoustics can be improved

    Excellent location , walking distance to all major tourist attractions , staff were superb went above and beyond to make my stay great super service from Kaan , Yusuf , Harika and Guzra 10/10

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Definitely not a four star hotel but adequate and well located
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast needs to be improved. First of all there is no variety. There is extra charge for some basic things like omelette and orange juice. Also it would be nice to be served in the terrace instead of the basement. Last but not least housekeeping ladies have to respect do not disturb sign (they entered in my room twice while i was sleeping) and avoid using the vacuum cleaner during the morning.

    The staff is super friendly and attentive. The room was big, clean and situated at the back of the building with a Bosporus view. The spa area with the sauna was perfect. Also i want to mention that the location was excellent!

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    We enjoyed staying at the hotel for our first days in Istanbul. Staff arranged service to airport.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    The room was a little small , but fitting for the location

    The breakfast was very nice. The staff was very helpful.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    9.0
    It was a pleasant experience
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The washrooms are too small and has no exhaustion fan/something.

    The location is very good, very convenient for travellers. Though the first room we got was by the road side and so noisy, but they changed it and gave a beautiful one!

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is situated on a noisy street. No possibility to open the windows. The hotel restaurant was expensive and average.

    Very close to all historic monuments. Breakfast was ok. Strong Istanbul wibe.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    NYE 2023/24
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    This Hotel is all about location! It is very practical. Breakfast was good. Pool is much smaller than on pictures and just cold water. Room doesn't look like the picures -> are much smaller and not so cute. Staff were really polite We got a value deal but normal price would not be worthy in my opinion.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    An ideal location makes your trip exceptional.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Food quality of breakfast is very poor, May seem as variety but the quality is bad, many items are not fresh and kept for the next day. I would have rather had lesser options but fresh and tasty. Quality over quantity. Housekeeping is not good, definitely can do better with proper supervision.

    Location is incredible, you are connected to anything and everything in Istanbul. The front office team are all very courteous, friendly and helpful. Room is good and updated with smart TV!

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    A hotel in the center of Istanbul
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 5 nights

    The sound of tram and mosques were annoiyng, especially early in the morning. The prices in restaurants and cafes were extremely high, it is very dissapointing. A taxi cannot reach the hotel, you have to walk with your belongings about 100-150 meters.

    The location is right nearby squares of Blue Mosque and Aia-Sophia. The tram station is right by the corner. The breakfast was ok. We had lovely room, clean and fresh.

    Stayed in December 2023

Showing 1 – 25

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