166 East Superior Street, Streeterville, Chicago, IL 60611, United States
#134 of 179 hotels in Chicago
Guests' ChoiceBased on 1186 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.0
Staff
8.2
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2024
Joel
United StatesOnly two elevators so a bit of a wait at times.
Friendly staff. Comfortable rooms. Clean. Good location.
Stayed in April 2024
Reviewed: 30 April 2024
Talaya
United StatesThe bathroom was very small, the room had an old smell to it and the biggest thing was the $45 a day mandatory activity charge that they slid in which made the price of the room higher than what we wanted to spend.
The view was great, the location was perfect, the bed was comfortable and the 6 free non alcoholic drinks per day hit the spot.
Stayed in April 2024
Reviewed: 29 April 2024
Mariana
United StatesThe remote didn't really work on the TV, room was dusty.
Great location. Nice staff.
Stayed in April 2024
Reviewed: 21 April 2024
Brad
United StatesFelt a little tired, could use some updating. Also the bar was closed during our visit.
Great location, big room. Helpful staff.
Stayed in March 2024
Reviewed: 18 April 2024
Margaret
United StatesI had issues with the non-recyclable attitude. Especially at the coffee extravaganza area. Although the staff were very efficient, professional, and almost always busy, they weren’t very friendly . The soda/water $50 a day thing left a bad taste in everyone’s mouth. I think you would be better off just charging people more. Everyone was talking about it; people in the elevator, people in the lobby, guests from all over the world. Poor policy.
The location, the cleanliness and the beds were great. The elevators were clean and ran well.
Stayed in April 2024
Reviewed: 15 April 2024
Carlos
United Statesno breakfast no housekeeping
nice place
Stayed in April 2024
Reviewed: 13 April 2024
Priscilla
United StatesMore lighting
Everything was great especially the layout of the room
Stayed in March 2024
Reviewed: 8 April 2024
Laura
BrazilThere was an additional $199 resort tax that was not shown in the final price in the Booking app. The heating system was noisy in my room.
Rooms very comfortable and clean. The staff were very helpful and nice.
Stayed in April 2024
Reviewed: 8 April 2024
Pruitt
United StatesThe area didn't have a lot of nearby shopping, which I only do on outings like this these days. But how much control do you have over stores?
Definitely a good place to relax, which was my goal, simply to be in a different environment. The staff essentially stayed out of the way, while being available at the same time, which I enjoyed.
Stayed in March 2024
Reviewed: 4 April 2024
Cindy
United StatesFrig did not work. Price was too high. Did not like Not having access to Snacks Or Food inside the Hotel.
Being on a low floor and having the ice machine close. The staff were very nice. Raymond was exceptionally friendly and helpful.
Stayed in March 2024
Reviewed: 3 April 2024
Parichat
United StatesThe wall is a bit too thin. I can hear other room are talking when I sleep
It is decently clean and super great location!!
Stayed in March 2024
Reviewed: 28 March 2024
Avery
United StatesNothing.
Great location! Very convenient to shopping and food options!
Stayed in March 2024
Reviewed: 8 March 2024
Pradeep
IndiaThe atmosphere and location of hotel is very good. Reception person is very good.
Stayed in March 2024
Reviewed: 23 February 2024
Buzz145
United StatesWe arrived in the evening for check-in & the lobby lighting was very dim. Also, there wasn't a coffee maker in the room.
The room was clean & the bed was comfortable. It was nice having free coffee, hot chocolate & water in the lobby. We also received a goody bag with soft drinks & water in it when we checked in.
Stayed in January 2024
Reviewed: 26 January 2024
Tyler
United StatesRaymond was awesome! Thank you so much.
Stayed in January 2024
Reviewed: 22 December 2023
Asuka
United StatesNon
Location and free coffee service
Stayed in November 2023
Reviewed: 19 December 2023
Ruben
United StatesGym needs improvement for the location is in
Stayed in October 2023
Reviewed: 16 December 2023
Shannon
United StatesThe lobby was sort of funky. I got multiple charges on my credit card which I couldn't explain, but they were deleted.
The room was fine. Comfortable bed. They had complimentary coffee, tea, and hot chocolate in the lobby. There was a bagel shop next door to the hotel which was handy for breakfast.
Stayed in October 2023
Reviewed: 14 December 2023
Jo
SingaporeI stayed 1 night and left something valuable behind, the hotel manager mike helped to ship it back to me, thank you very much for your kindness!
Stayed in November 2023
Reviewed: 4 December 2023
Denise
AustraliaI couldn’t fault anything at this property.
The Chicago Hotel Collection Magnificent Mile is well located. We stayed there for one night in transit and arrived late and hungry. We were recommended to go to the Italian/pizza restaurant nearby, which was a good choice for hungry travellers. We returned to a very clean room with fresh linen, which we found very relaxing. We both slept well as despite being on a busy road, this wasn’t noticeable.
Stayed in September 2023
Reviewed: 13 November 2023
Ahryel
United StatesThey didn’t have any complimentary robes available.
Very comfortable. The location was right in the heart of downtown Chicago. Restaurants & retail stores was just blocks away.
Stayed in November 2023
Reviewed: 11 November 2023
Sophie
United Statesno fridges and can’t hook up xbox to tv
all of it
Stayed in November 2023
Reviewed: 5 November 2023
Christian
CanadaThat 49.99$ charge
The location was great. The room was large enough. The bathroom was clean and the shower spacy.
Stayed in October 2023
Reviewed: 31 October 2023
Abdulhakeem
United StatesAlex the receptionist was helpful, nice and sweet She was excellent .
Stayed in October 2023
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