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Reviews of Americas Best Value Inn - Chico 2 stars

740 Broadway Street, Chico, CA 95928, United States

#25 of 28 hotels in Chico

Guests' Choice

Review score

Based on 192 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    7.4

  • Facilities

    5.4

  • Staff

    7.6

  • Value for money

    6.2

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 26 February 2022

    9.0
    it was overall very amazing and I appreciate all the staff that helped us and did what they could to make sure we didn’t
    • Leisure trip
    • Family with young children
    • One King Bed Jacuzzi Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing. we liked everything.

    very nice staff! the ladies were so nice and understanding. overall it’s the best stay I’ve had at a motel in a few years.

    Stayed in February 2022

  • Reviewed: 24 February 2022

    3.0
    Thank you.
    • Business trip
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 1 night

    Not well kept. Floors dirty. No amenities.

    Stayed in February 2022

  • Reviewed: 16 February 2022

    8.0
    My room was comfortable. The hotel is centrally located to nearby restaurant,banks,buses,groceries
    • Business trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It smell pee in the hallways

    No breakfast serve which is understandable because of pandemic effects. Staff were super nice and addressed my needs without hesitation.

    Stayed in February 2022

  • Reviewed: 13 February 2022

    1.0
    Horrible…checked out about 2 hrs of checking in
    • Leisure trip
    • Couple
    • One Queen Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything! Ended up not staying and finding somewhere else to stay. The room was dirty…dirty towels with hair stuck to it…wood flooring loose ( look like a 10 yr old put in the flooring) and coming up…dirty shower/shower curtain. Nasty ass blow dryer (stuff all over the handle) dirty ironing board. Ant traps sitting around in different areas of the room. Also an irate man yelling for about 30 minutes around the parking on his cell phone when my husband and I arrived to the hotel (and continued his yelling when we went to our room) Old hotel furniture sitting in the parking lot along with the main office boarded up to where you couldn’t go inside. Had to use a outdoor phone to speak to the front desk and give info through a window slot.

    Nothing

    Stayed in February 2022

  • Reviewed: 13 February 2022

    1.0
    Never again. Will not recommend.
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had to ask for lightbulbs for nightstand lamps. Blow dryer had been ripped from wall and was hanging by a thread. Shower nozzle nice and talk- and sprayed onto inner wall- could not adjust. Bathroom had dry rot. Towels were stained ( or possibly dirty?). Bugs in bathroom. Icky. The guy at the front desk was very kind, but I chose to sleep with a little table up against the door. Just didn’t feel safe- although the night was uneventful.

    Walking distance to downtown and University.

    Stayed in February 2022

  • Reviewed: 3 February 2022

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • One Double Bed Mobility Access Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Very nice

    Stayed in January 2022

  • Reviewed: 23 January 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty, smelled of cigarettes (when we requested a non-smoking room), the tv was sad and super small, and the bed was so uncomfortable. I was honestly afraid we were going to have bugs when we got home. The picture looks so pretty but honestly you are getting this room where every single time you flushed the toilet it would make this horrible screeching sound. There is a horror movie called "No Vacancy" I thought what happened in that movie might happen to us. When we asked the front desk guy where could we go eat food, he only suggested the most expensive places. When I asked about something cheaper he stumped.

    That it had availability when we needed it.

    Stayed in December 2021

  • Reviewed: 23 January 2022

    2.0
    Room had roaches and the mattress was horrible
    • Leisure trip
    • Family with young children
    • Two Double Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    The roaches

    Roach infested. Old blankets old mattress. Not worth 114$

    Stayed in January 2022

  • Reviewed: 23 December 2021

    1.0
    • Leisure trip
    • Family with young children
    • One Queen Bed Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 10 December 2021

    2.0
    Just an bad nightmare
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    You had people's fighting at 3am woke up my family and the office did not about it when I asked to move room they said NO!! the room I was in had roaches for me to paid over $300 you will think it would have be and awesome room American value inn need to do some work on there property

    Stayed in December 2021

  • Reviewed: 29 November 2021

    2.0
    Very poor
    • Leisure trip
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms definitely need updated. Floors were cracked, the caulking in the bathroom were black, towels were stained.

    Stayed in November 2021

  • Reviewed: 28 November 2021

    1.0
    Wouldn't go back
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    it's just needs a lot of work, rooms were dirty. Interior needs a lot of work. This place has potential they just seem to lack the desire for it to be a nice place. Paint drips everywhere.

    People are nice

    Stayed in November 2021

  • Reviewed: 8 November 2021

    1.0
    Very poor
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Never in my life have I left a hotel due to cleanliness, well there is a first for everything. As soon as I walk into the room I was overwhelmed by how incredibly filthy it was. Hair EVERYWHERE, unknown substances crusted to the comforter, unswept and unmopped floors were just the tip of the iceberg. After taking some videos I went back to the front desk and explained, a manager met me at the room and I showed her the issues. She never apologized, never even acknowledged the problem and casually said they could upgrade me to a king bed. The bed size was not the issue and I left after being informed my reservation would be canceled and refund issued. Now 4 days later neither has been done and I am fighting with that. Like I advised them staff you could pay me to stay here, save your money.

    Absolutely NOTHING

    Stayed in November 2021

  • Reviewed: 30 October 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Couldn't even be in room because of bleach smell, bugs in the room, toilet paper holder fell off wall in bathroom. Pool was green and used as storage area for old furniture. Will never stay here again

    Stayed in October 2021

  • Reviewed: 17 October 2021

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didnt even have my reservation

    Stayed in October 2021

  • Reviewed: 10 October 2021

    2.0
    Very poor
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom and room had cockroaches . Shower stall dirty , corners filthy in bathroom and front door . Tv did not work . Bathroom was painted unprofessional. Entrance door and hotel real dirty . Will never stay there again !

    Stayed in October 2021

  • Reviewed: 6 September 2021

    2.0
    Dingy, ghetto-like feel, not as described.
    • Leisure trip
    • Family with young children
    • One Queen Bed Non-Smoking
    • Stayed 1 night

    Working ice machine. Being able to check in when desired (1430 hours) - instead was told to come back after 1600 hours. Put a towel on rack, it broke. Towels were stained or torn. Staff was not friendly, more like they've given up caring.

    Nothing. The parking lot was full of furniture, the ice machine was broken (we were told to go the the AM/PM). The place is dingy and not taken care of.

    Stayed in September 2021

  • Reviewed: 24 August 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night

    The kind staff there

    Stayed in August 2021

  • Reviewed: 19 August 2021

    2.0
    Very poor
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I found bed bugs, and some of the renters were screaming at each other plus a ambulance was called, I did not feel safe

    Stayed in August 2021

  • Reviewed: 17 August 2021

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room wasn’t ready. 4 hours later and it still wasn’t ready. I asked for a discount and the employee said I was already getting a good deal and I can go elsewhere. That place was not accommodating

    Stayed in July 2021

  • Reviewed: 13 July 2021

    2.0
    Very poor
    • Leisure trip
    • Couple
    • One Queen Bed Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Weird set up

    Nothing

    Stayed in July 2021

  • Reviewed: 22 June 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 5 nights

    The weather

    The place was being remodeled/ but the staff was accomodating

    Stayed in June 2021

  • Reviewed: 22 June 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    I like the both of the ladys who were working & the guy who checked me in. I can't remember their names but they all were nice

    Stayed in June 2021

  • Reviewed: 5 March 2022

    5.0
    very loud! could hear everything on all sides of my room.
    • Business trip
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean. newly remodeled

    Stayed in March 2022

  • Reviewed: 3 October 2021

    6.0
    Pleasant
    • Solo traveller
    • One Queen Bed Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    THERE WERE COCKROACHES & THE MAIDS DO NOT CLEAN & THAT IS IMPARATIVE AT THIS TIME IF COVID & ALL.

    The one staff member josh

    Stayed in October 2021

Showing 76 – 100

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