740 Broadway Street, Chico, CA 95928, United States
#25 of 28 hotels in Chico
Guests' ChoiceBased on 192 hotel reviews
5.2Cleanliness
5.7
Comfort
5.9
Location
7.4
Facilities
5.4
Staff
7.6
Value for money
6.2
Free WiFi
7.5
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End of dialog contentReviewed: 26 February 2022
Allie
United Statesnothing. we liked everything.
very nice staff! the ladies were so nice and understanding. overall it’s the best stay I’ve had at a motel in a few years.
Stayed in February 2022
Reviewed: 24 February 2022
Stephen
United StatesNot well kept. Floors dirty. No amenities.
Stayed in February 2022
Reviewed: 16 February 2022
Marigold
United StatesIt smell pee in the hallways
No breakfast serve which is understandable because of pandemic effects. Staff were super nice and addressed my needs without hesitation.
Stayed in February 2022
Reviewed: 13 February 2022
Tejah
United StatesEverything! Ended up not staying and finding somewhere else to stay. The room was dirty…dirty towels with hair stuck to it…wood flooring loose ( look like a 10 yr old put in the flooring) and coming up…dirty shower/shower curtain. Nasty ass blow dryer (stuff all over the handle) dirty ironing board. Ant traps sitting around in different areas of the room. Also an irate man yelling for about 30 minutes around the parking on his cell phone when my husband and I arrived to the hotel (and continued his yelling when we went to our room) Old hotel furniture sitting in the parking lot along with the main office boarded up to where you couldn’t go inside. Had to use a outdoor phone to speak to the front desk and give info through a window slot.
Nothing
Stayed in February 2022
Reviewed: 13 February 2022
Jennifer
United StatesHad to ask for lightbulbs for nightstand lamps. Blow dryer had been ripped from wall and was hanging by a thread. Shower nozzle nice and talk- and sprayed onto inner wall- could not adjust. Bathroom had dry rot. Towels were stained ( or possibly dirty?). Bugs in bathroom. Icky. The guy at the front desk was very kind, but I chose to sleep with a little table up against the door. Just didn’t feel safe- although the night was uneventful.
Walking distance to downtown and University.
Stayed in February 2022
Reviewed: 3 February 2022
Snehpreet
IndiaNothing
Very nice
Stayed in January 2022
Reviewed: 23 January 2022
Lachyn
United StatesThe room was dirty, smelled of cigarettes (when we requested a non-smoking room), the tv was sad and super small, and the bed was so uncomfortable. I was honestly afraid we were going to have bugs when we got home. The picture looks so pretty but honestly you are getting this room where every single time you flushed the toilet it would make this horrible screeching sound. There is a horror movie called "No Vacancy" I thought what happened in that movie might happen to us. When we asked the front desk guy where could we go eat food, he only suggested the most expensive places. When I asked about something cheaper he stumped.
That it had availability when we needed it.
Stayed in December 2021
Reviewed: 23 January 2022
Taiefa
United StatesThe roaches
Roach infested. Old blankets old mattress. Not worth 114$
Stayed in January 2022
Reviewed: 23 December 2021
Deatherage
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 December 2021
Tequila
United StatesEverything
You had people's fighting at 3am woke up my family and the office did not about it when I asked to move room they said NO!! the room I was in had roaches for me to paid over $300 you will think it would have be and awesome room American value inn need to do some work on there property
Stayed in December 2021
Reviewed: 29 November 2021
Makayla
United StatesThe rooms definitely need updated. Floors were cracked, the caulking in the bathroom were black, towels were stained.
Stayed in November 2021
Reviewed: 28 November 2021
Monique
United Statesit's just needs a lot of work, rooms were dirty. Interior needs a lot of work. This place has potential they just seem to lack the desire for it to be a nice place. Paint drips everywhere.
People are nice
Stayed in November 2021
Reviewed: 8 November 2021
Kara
United StatesNever in my life have I left a hotel due to cleanliness, well there is a first for everything. As soon as I walk into the room I was overwhelmed by how incredibly filthy it was. Hair EVERYWHERE, unknown substances crusted to the comforter, unswept and unmopped floors were just the tip of the iceberg. After taking some videos I went back to the front desk and explained, a manager met me at the room and I showed her the issues. She never apologized, never even acknowledged the problem and casually said they could upgrade me to a king bed. The bed size was not the issue and I left after being informed my reservation would be canceled and refund issued. Now 4 days later neither has been done and I am fighting with that. Like I advised them staff you could pay me to stay here, save your money.
Absolutely NOTHING
Stayed in November 2021
Reviewed: 30 October 2021
Lottie
United StatesCouldn't even be in room because of bleach smell, bugs in the room, toilet paper holder fell off wall in bathroom. Pool was green and used as storage area for old furniture. Will never stay here again
Stayed in October 2021
Reviewed: 17 October 2021
Connor
United StatesDidnt even have my reservation
Stayed in October 2021
Reviewed: 10 October 2021
Jamie
United StatesBathroom and room had cockroaches . Shower stall dirty , corners filthy in bathroom and front door . Tv did not work . Bathroom was painted unprofessional. Entrance door and hotel real dirty . Will never stay there again !
Stayed in October 2021
Reviewed: 6 September 2021
Jan
United StatesWorking ice machine. Being able to check in when desired (1430 hours) - instead was told to come back after 1600 hours. Put a towel on rack, it broke. Towels were stained or torn. Staff was not friendly, more like they've given up caring.
Nothing. The parking lot was full of furniture, the ice machine was broken (we were told to go the the AM/PM). The place is dingy and not taken care of.
Stayed in September 2021
Reviewed: 24 August 2021
Jim
United StatesThe kind staff there
Stayed in August 2021
Reviewed: 19 August 2021
Paul
United StatesI found bed bugs, and some of the renters were screaming at each other plus a ambulance was called, I did not feel safe
Stayed in August 2021
Reviewed: 17 August 2021
Jeff
United StatesThe room wasn’t ready. 4 hours later and it still wasn’t ready. I asked for a discount and the employee said I was already getting a good deal and I can go elsewhere. That place was not accommodating
Stayed in July 2021
Reviewed: 13 July 2021
Heather
United StatesWeird set up
Nothing
Stayed in July 2021
Reviewed: 22 June 2021
Light
United StatesThe weather
The place was being remodeled/ but the staff was accomodating
Stayed in June 2021
Reviewed: 22 June 2021
Kristin420
United StatesNo complaints
I like the both of the ladys who were working & the guy who checked me in. I can't remember their names but they all were nice
Stayed in June 2021
Reviewed: 5 March 2022
Anonymous
United Statesnothing
clean. newly remodeled
Stayed in March 2022
Reviewed: 3 October 2021
Anonymous
United StatesTHERE WERE COCKROACHES & THE MAIDS DO NOT CLEAN & THAT IS IMPARATIVE AT THIS TIME IF COVID & ALL.
The one staff member josh
Stayed in October 2021
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