855 Collins Avenue, Miami Beach, FL 33139, United States
#188 of 204 hotels in Miami Beach
Guests' ChoiceBased on 767 hotel reviews
5.8Cleanliness
6.5
Comfort
6.5
Location
8.5
Facilities
6.2
Staff
6.9
Value for money
6.3
Free WiFi
6.5
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End of dialog contentReviewed: 7 May 2024
Erica
United StatesThe keys weren’t working to get in and out.. No Bell hop to assist with our luggage. We were on the second floor and there was no assistance. Staff wasn’t very friendly.. We didn’t receive enough towels to shower. Not good customer service at all..
Great location. Right on South Beach.
Stayed in May 2024
Reviewed: 22 April 2024
Danai
CanadaThe noise. Not like it mattered too much as I usually sleep with earplugs/was up late, but was just surprised at how loud the music was from the lobby. Was up that night till around 1:30am but the "party" didn't quite down.
Location was great, check in/check out was smooth, staff was friendly.
Stayed in March 2024
Reviewed: 4 April 2024
Nonhlakanipho
United StatesThe water from the shower was cold
Stayed in March 2024
Reviewed: 29 March 2024
Razelyn
United Statesit was loud, the key did not work a few times, i did not get my security deposit for 2 rooms
location
Stayed in March 2024
Reviewed: 22 March 2024
Stuart
United KingdomThe floor of my room was not very clean and the floor laminate was peeling.
Location Pleasant terrace overlooking Collins Avenue Free happy hour drinks No coffee maker in the room.
Stayed in March 2024
Reviewed: 28 February 2024
Ef
MexicoThe hallways area outdated, the WiFi did not work properly and the windos in the room were covered you can not open the blinds.
The Hotel is very well Located, and the person at Check In was extremely helpful and very accomodating, Kudos for the front desk person (I do not remember his name). The Staff and Location are amazing.
Stayed in February 2024
Reviewed: 25 February 2024
Leonardo
ItalyOld rooms, old building in general. Too noisy, screams and shouts during the night, smell of marijuana into the corridors. Not recommended for family with children
Only location
Stayed in February 2024
Reviewed: 7 February 2024
Edward
United StatesEverything
Stayed in February 2024
Reviewed: 2 February 2024
Gianna
United StatesAll the outlets in our room were extremely loose and our plugs kept falling out. They would spark every time. Extreme fire hazard. The showers look like they haven't been cleaned either.
The room set up was nice
Stayed in January 2024
Reviewed: 23 January 2024
Celia
United StatesEasy access to property
Location walking distance to everything .
Stayed in December 2023
Reviewed: 3 January 2024
Green
United StatesIt was very outdated, there was no wall separating the bathroom and the handle on the toilet was broken. The elevator was small. The room wasn’t as clean as it should be. There was dust on the snacks in room and hair in the fridge when we checked in.
I love the location of the hotel and the bar downstairs in the lobby. The staff were nice and helpful.
Stayed in January 2024
Reviewed: 3 January 2024
Rogelio
United StatesThe grumpy staff
Stayed in January 2024
Reviewed: 24 December 2023
Sarah
United StatesThe staff was terrible, and for the price I should have stayed on ocean drive! The room was mediocre at best, and the keep it stocked with liquor and snacks hoping someone stumbles in after a night out and forgets it’s not free. I’d rather have bath towels or a tv that works.
The outdoor space is beautiful!
Stayed in December 2023
Reviewed: 6 December 2023
Paolo
ItalyStaff arrogant
Noise in the room from The ac
Stayed in December 2023
Reviewed: 3 December 2023
Teresa
United StatesIt was no early or late check-in’s, had to sit for hours waiting on a room available. Didn’t receive my deposit
It was near the beach, restaurants and clubs
Stayed in December 2023
Reviewed: 23 November 2023
Echarri
United StatesThe rooms
The locations is the best
Stayed in October 2023
Reviewed: 16 November 2023
Kristi
United StatesRoom was next to the alley. You could hear banging loud noises all day and night. Hard to find staff when needed. Staff has walked right in the room after one knock at the door. Next to laundry room I guess, you can hear noises and doors slamming. Bed was hard. Tv only had cartoons and re modeling of homes no other channels. I had to clean the room floors with a cleaner. The Clorox towels I used wiped black dirt off the room floors. Need more space for luggage’s. Please add microwaves.
Stayed in November 2023
Reviewed: 30 October 2023
Manning
United StatesThe bathroom was not clean. It had human hair on the sink toilet and shower floor
Stayed in October 2023
Reviewed: 29 August 2023
Gabrielle
CanadaLot of sound coming from the street, other rooms, hallway and AC
Stayed in August 2023
Reviewed: 31 July 2023
Alison
United StatesThe room was really small. The air conditioner was super loud. The room had a stale smell to it.
There was no breakfast. The location was close to the ocean Drive which is where we wanted to be.
Stayed in July 2023
Reviewed: 29 July 2023
Angel
United StatesNot that Clean
Location is ok
Stayed in July 2023
Reviewed: 26 July 2023
Leslie
United StatesThey put me in the lily which had no elavators so my luggage handle broke coming down the stairs when leaving. The hallway has strange repellent odor. And when i lifted the sheets back the mattress cover was full of crumbs and hair
I liked the location
Stayed in July 2023
Reviewed: 3 July 2023
Marva
United StatesNot enough towels were provided in the room along with toilet paper. The suite was on the bottom level so I could keep hearing dripping from the a/c from the above unit.
The location was perfect for the beach and close to everything.
Stayed in July 2023
Reviewed: 20 June 2023
Deanna
United Statesdeposit returns and the happy hour
location
Stayed in May 2023
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