962 Riverview Road, Rock Hill, SC 29730, United States
#29 of 31 hotels in Rock Hill
Guests' ChoiceBased on 311 hotel reviews
5.7Cleanliness
6.5
Comfort
6.7
Location
6.9
Facilities
6.2
Staff
6.9
Value for money
6.7
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Sdyer891
United StatesThe breakfast was none existent. When we got there, only waffles and coffee was available due to someone forgetting to resupply, which is frustrating because we paid extra for the breakfast as apposed to over hotels that didn't have it. Also, unfortunately, we had trouble sleeping due noise from the other rooms as well as people walking.
The room was good and clean, and instantly available. The staff is very friendly. The whole non-smoking section is separated from the smoking section. And the room had available Park right at front.
Stayed in March 2024
Reviewed: 4 March 2024
Quaneshia
United StatesBesides the spotting of a roach. I didn't like having to do so much to check in.
No carpet
Stayed in March 2024
Reviewed: 25 November 2023
Daniel
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 November 2023
Brian
United StatesIt had bugs blood on the bathroom wall and beds where hard
Location
Stayed in November 2023
Reviewed: 22 October 2023
Charlene
United StatesThe ice machine didn't work, the toilet was stopped up and the floor was not clean.
The staff was great! The bed was comfortable. The room was decent.
Stayed in October 2023
Reviewed: 12 October 2023
James
United States1. Nothing in the listing stated that I would have to provide a $50 security deposit charged to my card to ensure the room was not damaged during my stay. If I had known that, I would have chosen a different hotel for my stay. 2. The ice machine was broken and when the desk attendant was asked what we were supposed to do for ice, she directed me to a convenience store down the street where I could purchase a bag of ice.
1. The room seemed clean and as the desk attendant stated, it was evident that the rooms had been recently renovated. 2. The $50 "security deposit" charge to my credit card to ensure that I didn't smoke or have a pet with me (which was over and above the room charge) was credited back to my card quickly...the next day 3. The bathroom and shower were clean and the water was hot 4. For a property at this price point, there was a decent array of breakfast offerings (fresh fruit, hot you-bake waffles, assorted cereals and very good coffee)
Stayed in October 2023
Reviewed: 24 September 2023
Brandon
United StatesThe website does t mention the $100 dollar refundable BBCdeposits once you arrive for your stay! And the Rockhill sc police department will harass you if you go out to your vehicle to smoke or pick up a forgotten item in the car! Pulled up and asked me for identification and a room key. Then asked me why I had paid for a room that night??!! As a paying customer I don’t feel like I should have to give a reason I paid to stay in a hotel as long as I paid for it and wasn’t causing trouble or being loud why should anyone bother me??? They wanted to search just because it was late night!! It’s a non smoking facility so you must go to your vehicle to do so but be prepared to be treated like a criminal if they see you out at your car!!! No probable cause to bother me at all I had been outside for less than five minutes looking for my ladies carmax. I asked if someone made a call about me for any reason and Was told No. So I was questioned and they attempted To search me and my vehicle because I was in the vehicle looking for something!! I should have been able to sit in my car all night as long as I was a paying customer and not bothering anyone.
The bathroom and room itself was one of the most well taken care of hotel rooms I’ve ever had. The breakfast was good. The staff were on top of their game! Check in and check out we’re quick and easy.
Stayed in September 2023
Reviewed: 15 September 2023
Keith
United StatesThe property was fine
It is in a neutral location to the places I need to get to.
Stayed in September 2023
Reviewed: 29 July 2023
Darron
United StatesYou keep my deposit and I still have not gotten it Back
Did get it to many carbs
Stayed in July 2023
Reviewed: 20 July 2023
Ernest
United StatesLocation
Comfortable
Stayed in July 2023
Reviewed: 30 June 2023
Randy
United StatesI'm not retyping all the above.
Breakfast was sparse, a few flakes in one tube and none in the other. Apples were only fruit and they had been there awhile. Stayed in handicap room. Bathroom and storage book were inaccessible to wheelchair due to layout of furniture and refrigerator. Fortunately, we were not in wheelchairs, but...
Stayed in June 2023
Reviewed: 8 June 2023
Machado
United StatesSurrounding area, weird people outside at night. A bit sketchy
Stayed in May 2023
Reviewed: 22 June 2022
Denise
United StatesYelling at night
Price
Stayed in May 2022
Reviewed: 30 April 2022
Kimberley
United StatesRoom was not very clean. Bathroom floor and toilet were very nasty
Location was good.
Stayed in April 2022
Reviewed: 26 April 2022
Gloria
United StatesPlease note this property is being renovated. The receptionist was indifferent when checking in and out, Not discourteous but not welcoming. You had to go elsewhere for coffee but McDonald's was right next door. One room wasn't updated. It's sofa fabric was torn. The mattress was comfortable in the middle, but you could feel the springs on the outer edges. The toilet wobbled when sitting down. The refrigerator stopped working in the middle of the night. Maybe because it was plugged into an extension cord? Both nightstand drawers had huge holes in the drawers. Never looked inside the dresser. The updated room was much better with a firm mattress.Both rooms were clean.
The location and price was perfect for one night. It's an older hotel but was clean and the shower was decent with good water pressure. We had 2 rooms. One room was updated with no real issues. Both rooms were surprisingly quiet even though the hotel was full and next to busy streets. Plenty of dining and gas options nearby.
Stayed in April 2022
Reviewed: 27 March 2022
Rachel
United StatesThe colors
The floors
Stayed in March 2022
Reviewed: 19 March 2022
Roman
United Statesneeds remodeling
Stayed in March 2022
Reviewed: 17 February 2022
Shemeka
United StatesRoom needs some updates
Location good
Stayed in February 2022
Reviewed: 9 January 2022
Nikki
United StatesThe cleaning folks would enter the room Repetitively while my niece and I were gone for the day we would leave the room a certain way and come back and it looked like somebody had ransacked the room
It was very open and very clean and welcoming.
Stayed in January 2022
Reviewed: 4 October 2021
Jose
United StatesInsects in side the room strong smell of cigarret etc
Stayed in October 2021
Reviewed: 19 September 2021
Tiliamontana
United StatesThe Room that I requested online wasn't the room that was provided to me no microwave in room they had a small refrigerator that was cold hot water
Location price love the floors and there wasn't alot of people walking around in the parking lot they are changing and it looks nice ever room needs a microwave
Stayed in September 2021
Reviewed: 27 July 2021
Glen
United StatesToo much to put in berm this post
That we could smoke in the room
Stayed in July 2021
Reviewed: 28 June 2021
Matthew
United StatesRoom was very outdated, and run down. There were literally no pictures or anything on the walls. It was just very dank. The pictures online are a lie compared to what your actually get, But we only needed it to sleep for a few hours so it served that purpose
It had a bed
Stayed in June 2021
Reviewed: 25 June 2021
Retha
United StatesTo much traffic
It was ok
Stayed in April 2021
Reith im Alpbachtal, Austria
Camposampiero, Italy
Termeno, Italy
Burton upon Trent, UK
Río San Juan, Dominican Republic
Cucao, Chile
Punta Cana, Dominican Republic
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content