The employee at the desk the night we arrived was not all that informative/ helpful. He booked me a shuttle (the process was painful) for my transport to the port, and it turns out an Uber would have cost me half that amount and gotten me there sooner but he never mentioned it as an option.

Facilities were nice. Breakfast was great. Pool area was nice.

Stayed in April 2024

The area was really noisy and not only because of the airport.

Spacious rooms

Stayed in May 2024

Shuttle did not arrive after a 45 minute wait. Extremely hot so we ended up taking a taxi.

We used the shuttle service provided by a 3rd party through you to go to the cruise port. They were very professional and got us to the port safely and quickly. The late day drink and snacks was wonderful and breakfast at Embassy Suites is always great.

Stayed in April 2024

Nothing

Nice place, restaurant and bar was nice.

Stayed in April 2024

It was very comfortable. Excellent price. Great breakfast we cane Kate and the were closing up. But what we had was great. Will definitely go back again. We stayed only one night after our cruise

Stayed in May 2024

The food I ordered from Grill 305 was pricy for the size salmon I received

The breakfast was good, happy hour was and I loved the courtyard

Stayed in May 2024

Food was not up to standards in the breakfast area. Bugs the first night in the room and no shower gel, shampoo or conditioner in the shower.

Close to the airport with shuttle to and from airport. Also close to the port of Miami cruise port with free shuttle from hotel.

Stayed in April 2024

No free wifi unless you are a member. Encountered some 'interesting/odd characters'

Clean room. Free complimentary drinks upon arrival. Good breakfast. TV has a lot of channels including ESPN (which worked out great during Hockey playoffs)

Stayed in April 2024

The sockets in the room were not working so we needed a workman to come out to fix them. The room was noisy as the train toots constantly night and day. Planes were not bad at all. There are no walk in showers so the disabled person had to have a wash rather than a shower. Overall hotel was good and I would come again.

The bed was comfortable. The food at happy hour was tasty especially the ranch dressing. Drinks were OK. Staff were lovely and very helpful. Showers good and strong but see below for disabled comment. Location good and free shuttle from zone 1 fantastic as was the driver.

Stayed in April 2024

When we arrived there we bugs in the room and stained sheets

Very close to the airport and free shuttle to cruise port

Stayed in April 2024

The room was clean and the breakfast was very good.

Stayed in April 2024

Price

Pool, restaurant, open area

Stayed in April 2024

A couple employees unpleasantness. When we called and told them we would be arriving around 10am from getting off ship, asked if possible early check in if room is available they said yes, but then when we got there they charged us $80.00 for early check in.

It was very clean.

Stayed in April 2024

The price of beer in the bar. $12+ for a pint. C'mon guys, I want a drink not shares in the brewery. I know it's an airport hotel but this is something we do better than the Americans. Swings and roundabouts, I guess.

The free drinks vouchers, two per person, were most welcome... and the rum punch is excellent. The breakfast was very good, too. And it was a comfortable suite. Having the second room is really nice, and something the Americans do better than us!

Stayed in April 2024

The hotel being so close to the train tracks. I couldn't sleep well because of the trains passing by so often.

Stayed in March 2024

The outdoor Jacuzzi water was filthy.

The room was clean and comfortable. There were complimentary drinks and snacks in the late afternoon, which was really nice. Staff was helpful and friendly. Complimentary shuttle to the airport was very convenient.

Stayed in April 2024

The toilet was clogged and the water in the shower, kept coming in low pressure then high pressure never came in a consistent pressure.

The breakfast was wonderful and the shuttle to the port was on time and reasonable.

Stayed in March 2024

Jacuzzi not available. People out of control with their messiness. Some authority needed to be present at times. The smoking? Cigarette butts thrown on ground. Witnessed outside liquor brought in. Used towels left, their garbage. Diving in the pool. If your going to post rules they need to be reinforced.

Beautiful setting. Availability of good food. Staff pleasant. Clean.

Stayed in March 2024

Bathroom

Breakfast

Stayed in March 2024

The airport runway was so close you could not sit at the pool. Very noisy. I would stay again unless I was getting there late in the day.

Nice and roomy rooms. Clean. Laundry available also

Stayed in March 2024

Soiled bed linens. A couple of the staff were less than friendly.

Stayed in March 2024

One of the days we stayed at the hotel asked for the cleaning room service and when we came back at night they didn’t do it.

Suites are big and fair price, clean, the complementary breakfast is really nice. And the staff was amazing.

Stayed in March 2024

The location nothing was near or walking distance

The hotel was nice and clean. Food was good!

Stayed in January 2024

The price of food and drinks

Comfortable

Stayed in February 2024