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  5. Reviews of Florence Express Inn

Reviews of Florence Express Inn 2 stars

3024 TV Road, Florence, SC 29501, United States

Review score

Based on 391 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    6.9

  • Facilities

    5.9

  • Staff

    7.3

  • Value for money

    6.9

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 24 March 2024

    5.0
    Fair. Ok for one night but nothing outstanding by any means
    • Leisure trip
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    In need of renovations and more upkeep

    Location was easy to find

    Stayed in March 2024

  • Reviewed: 31 December 2023

    4.0
    Need to have room amenities as advertised!
    • Leisure trip
    • Solo traveller
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have coffee maker in room as advertised,hair dryer, hand/bath soap, refrigerator didn’t work item’s were not cold by morning!! Recommend fixing these problems!

    Stayed in December 2023

  • Reviewed: 4 December 2023

    5.0
    Just okay some way to change my clothes go to the concert and ly down
    • Leisure trip
    • Solo traveller
    • Double Queen Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    The room had a very fowl order and I had to wait for the house keeper to clean another room for you .I paid for the room for 2 nights but I couldn't get there until the following day. I stayed one night. Also I noticed as I was leaving I seen a couple of Roaches.

    The house keeper was pleasant and she was generous for trying to make my stay better

    Stayed in December 2023

  • Reviewed: 28 October 2023

    4.0
    The staff gave me a cockroach spray to use for the roaming cockroaches in the room. If not for the roaches it would have
    • Leisure trip
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    cockroaches, 16 of them, just the few hours we stayed there. unfortunately the staff said that they had sprayed that morning but then the room should have not been offered to the guests if cockroaches are going to be sleeping with us. we weren’t able to be given another room because they said they were full and only a smoking room was available and i had two kids and nobody smokes in our company.

    near the highway

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Do able if you know hood rules and interactions but not pleasurable
    • Leisure trip
    • Couple
    • Single King Non-Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    House keeper was not professional she literally came in room wiped away a couple or roaches I killed in the desk top but did not sweep up the roaches I killed on the floor! Nor did she change bed linens nor did she vacuum the floor she said she only had a broom to sweep with the towels were dirty.

    Price

    Stayed in September 2023

  • Reviewed: 6 September 2023

    6.0
    Not bad for $100
    • Leisure trip
    • Couple
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    Someone shook the door knob as they walked by, it just made us feel uneasy. Florence is a sketchy place, so we were already on our toes. It is on the outskirts of town so not as bad as other motels. Definitely not as bad as the other place we stayed at a few years back where they were breaking into cars right in front of us. There was only 1 towel in the room, and the room had 2 beds so they should have had atleast 2 towels minimum. Someone did drop off 1 more towel while we were gone (we didn't ask for it), so they just came in the room when we weren't there. Room smelled heavily of cigarette Smoke. The clothes we had smelled like that when we left too. I honestly don't understand why some places let people smoke in the rooms, it's just gross and the smell never goes away. Overall, we would stay there again for 1 night if we were in the area because it was only $100 even though it was a holiday weekend.

    Price was great, staff were very friendly. Easy check in. They have a bar/grill on site, I didn't get to visit that because we only stayed 1 night. They're pet friendly and that's very hard to find. We did keep our dog crated the whole time because they have carpet and not hard floors. Carpet looked clean and the TV had alot of channels. A/c was super cold and worked great. The lobby was very nice and welcoming, but it did smelled like heavy cigarette smoke, maybe because of the bar?

    Stayed in September 2023

  • Reviewed: 27 August 2023

    5.0
    Great place to stay for truckers and construction workers.
    • Leisure trip
    • Solo traveller
    • Double Queen Non-Smoking Guestroom
    • Stayed 2 nights

    No breakfast, fried food from the bar and only at night. The room was still under renovation (at least I hope it was). The bathroom still had the blue painters tape up from a recent bad wall repair. The bathroom vent did not work, the grout in the shower was a challenge to ignore, the sink hot water handle attachment nut was completely disconnected and I wasn't able to use it without reattaching and tightening it. The floor tile in the dressing area was damaged and very unsafe to bare feet. The entry door was so scummy it could have been scraped off with a brick, and yes I do have pictures. Next time (if there is a next time) I will insist on a room inspection prior to moving the first piece of baggage.

    It is right off the highway and really close to Florence. The reservation went super easy no hassles at all. Checkout was the same hassle free experience. The price was really affordable. They had a good looking pool and bar area. It was really quiet at night and had lots of hot water in a recently renovated shower area. I liked the shower tile and overall room design. The big screen TV and lots of space in the room was a welcome relief from travel. The bed was very comfortable and clean.

    Stayed in August 2023

  • Reviewed: 30 June 2023

    4.0
    The room was adequate and secure but a bit grungy.
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was not clean, urine on the floor

    Close to 95, parking close to room

    Stayed in June 2023

  • Reviewed: 22 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    The beds was a bit uncomfortable.

    It was by itself and not in The middle of town

    Stayed in April 2023

  • Reviewed: 6 June 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single King Smoking Guestroom
    • Stayed 3 nights
    • Submitted via mobile

    Roaches Cigarette smoke odor

    Price and location

    Stayed in June 2023

  • Reviewed: 4 June 2023

    6.0
    Good Value, Not Hood yo stay on a Friday night due to too many making noise and partying!
    • Leisure trip
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    Pool wasn’t open :(. Had to call front desk because someone in their car was playing rap music loud and woke us up! I was still awake when I heard the car pull off after I called the front desk. By the time “the staff” or whoever they sent came to investigate, the car was long gone. I heard the staff outside discussing the complaint of noise and how there was no noise, yeah because by the time someone came to investigate, the noise rap music makers( thankfully) had already left! I did not open my door to let the staff know, I wasn’t dressed and just went back to bed. That was not the only offense that night, but I just decided it wasn’t worth reporting due to response time. I only got about 5 hours of sleep! Not a happy experience.

    Goos location for our trip purpose, good value, decent room.

    Stayed in June 2023

  • Reviewed: 4 May 2023

    5.0
    Just about acceptable for the money.
    • Leisure trip
    • Couple
    • Single King Non-Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    Desperately needs a refresh.

    Convenient location for Darlington and Florence. Very friendly and helpful Staff.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    4.0
    Would not recommend.
    • Leisure trip
    • Solo traveller
    • Double Queen Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    Very dirty. Roach infested. Paint peeling off the walls . The mirrors were smudged or not cleaned at all..The room smelled bad.

    Restaurant on premises.

    Stayed in April 2023

  • Reviewed: 29 April 2023

    6.0
    I was quite and I was able to sleep well after working all week.
    • Leisure trip
    • Couple
    • Single King Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    could have been a little more cleaner

    it was quite and people kept to themselves

    Stayed in April 2023

  • Reviewed: 16 March 2023

    5.0
    it served the purpose!
    • Business trip
    • People with friends
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    location

    after driving for 12+ hours, it was great to see a bed!

    Stayed in March 2023

  • Reviewed: 3 January 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Single King Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    I booked a king size bed room with a spa tub ND got a double queen when I got their...Then got told that's the last room they have when my reservations been booked days before I even checked in

    Stayed in January 2023

  • Reviewed: 30 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    not that clean

    just outside the 95. perfect stop when doing a long journey across the country.

    Stayed in December 2022

  • Reviewed: 27 December 2022

    5.0
    staff needs training in customers relations
    • Leisure trip
    • Couple
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    my toilet wouldn’t flush and my room shower was dirty and no fire detector just wires hanging out of the ceiling were they should be

    the price was very affordable

    Stayed in December 2022

  • Reviewed: 17 December 2022

    6.0
    Good place, bad visitors ruining the experience
    • Leisure trip
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    Too noisy at night with the small of weed everywhere :(

    Good location. Good price. Clean facilities. Friendly staff. Convenient for our purpose.

    Stayed in December 2022

  • Reviewed: 6 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    bar on property so people making noise all night on & off. 2:30am people tried to get in room because they were on wrong floor.

    easy to locate

    Stayed in November 2022

  • Reviewed: 31 October 2022

    5.0
    it was okay until the bugs came out 😞
    • Leisure trip
    • Couple
    • Double Queen Non-Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    I’ve should’ve looked at the reviews before staying here. but once my bf and I were settled into the room we noticed the roaches. they started to get worst throughout the night. I woke up early and tried to request a refund but fair enough I did call a little too late since it was like 4 or 5am. called the front desk and whoever answered told me to call back at 9am since it was only the nightshift. I went up to the front desk at 9am and explained what was happening in the room and to request a refund was told I had to go through a whole process with booking.com since I’ve booked with them. but then I just didn’t want to go through those troubles so I upgraded to a jacuzzi room (I inspected before upgrading) and was literally going through the same thing as I was with the first room. i eventually got fed up and checked out without even staying the next day.

    Stayed in October 2022

  • Reviewed: 20 October 2022

    6.0
    not a bad stay for the price
    • Business trip
    • Solo traveller
    • Single King Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    nothing

    not bad

    Stayed in October 2022

  • Reviewed: 4 September 2022

    5.0
    Ok
    • Leisure trip
    • Solo traveller
    • Single King Non-Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    House I had to buy cleaning stuff

    Stayed in August 2022

  • Reviewed: 13 July 2022

    6.0
    great until the people next door ruined the peace and quiet
    • Leisure trip
    • Couple
    • Double Queen Non-Smoking Guestroom
    • Stayed 1 night
    • Submitted via mobile

    our next door neighbor was loud and screaming and extremely foul language and slamming doors…..made my boyfriend and I feel a little overwhelmed and scared. she was also banging on their door.

    hotel room was nice and tidy

    Stayed in July 2022

  • Reviewed: 7 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Queen Smoking Guestroom
    • Stayed 2 nights
    • Submitted via mobile

    The lady at front desk

    Pool

    Stayed in June 2022

Showing 1 – 25

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