No restaruant offerring breakfast

Stayed in October 2023

The food was expensive on property and the spa was under renovation.

The location is great! Great beach, the pools/slides are amazing and the rooms were nice and clean with good amenities.

Stayed in July 2023

Slides were closed for maintenance.

Location is exceptional

Stayed in July 2023

Not enough umbrellas around the pool, very difficult to find a shaded area when required

Location and adult pool

Stayed in September 2022

You had to have reservations for all the restaurants close by.

Stayed in August 2022

The restaurants on the property did not have good food.

The pool, location.

Stayed in June 2022

Extremely expensive Difficult to find free chairs at the pool

Location Pools for the kids

Stayed in July 2022

we were confirmed for an upgrade that we paid for. when we checked in, we were told it didn’t apply to us. we were sent an email from the hotel offering upgrades. we bought the upgrade and received an email confirmation. the manager was very rude about the situation.

beautiful location

Stayed in June 2022

for such an opulent setting, the rooms are really sparse and the two pillows they give you is like sleeping on concrete.

Hands down the most gorgeous grounds and pools you will ever experience. best place to take kids with over six waterslides and the best lazy River and rope swing. staff go above and beyond to treat you like royalty. dining at HumuHumu is a must. try the Mac crusted mahi mahi.

Stayed in May 2022

under construction

location

Stayed in April 2022

The hotel is under construction and it's been noticed all day long. For this level of hotel and premium price, I'd expect that construction will not impact the stay and definitely not reduce the hotel's available services.

Great location, good beach access

Stayed in April 2022

This review has been hidden because it doesn't meet our guidelines.

Main bar and restaurant was under construction and we weren’t given a heads up, which was disappointing. hotel is showing its age. restaurants are nothing special.

location was spectacular. pool and beach were also great.

Stayed in March 2022

construction going on. Restaurants were closed. lack of choices of food.

Good location, lots of space, beautiful views

Stayed in March 2022

Rooms and facilities felt a bit tired / dated. Space was great, but the colours, textures, decor etc just felt a bit old, especially for such an expensive stay.

the setting; the landscaping, the staff were friendly. nice separation of families and adults-only. beach yoga was excellent.

Stayed in February 2022

Limited food menu poolside. Construction took away from the opulence of the hotel but noise wasn’t bothersome so really can’t complain. They only offer valet parking at $65 a night plus tax and tip. I found this upsetting when paying such high nightly hotel rates. This should be included with the room.

Loved the beach and lazy river. Room was spacious and comfortable with beautiful view of ocean and koi pond beneath our balcony. Comfortable bed. So happy to have a bathtub. Service was excellent.

Stayed in February 2022

I missed experiencing the resort at its best due to construction,. Prices pushed the envelope. Navigating took time to learn, and inevitably a great deal of walking.

Outstandingly well-kept grounds, superior sculptures (esp Botero &Leger), diversity of uncrowded pools, koi pond below my lanai, friendly bar staff at Humu and Molokini, ideal location.

Stayed in January 2022

TheI felt the rooms were just ok, the shower pressure was lacking.

The grounds were amazingly beautiful and well groomed and clean. The beach views were my favorite.

Stayed in January 2022

we stayed here for 4 of our 9 days before we changed islands. I preferred the Hyatt by far. the resort was gorgeous but honestly the staff was at times surly. some where wonderful but overall pretty disappointed.

Stayed in December 2021

Price

Stayed in December 2021

The food was awful. It wasn’t that is tasted bad but rather for the price and location all the restraunts available served sub-par food. Hostess and serving staff was great but the menu options and food was terrible. Our room service tasted like burger king, just worse.

The customer service is through the roof. Really couldn’t have felt more important to the staff. Very friendly and courteous. Some how staff on the grounds were even aware of pur names and greeted as by our names. How weird!

Stayed in October 2021

Need more restaurants and vegetarian menu. Also need a better coffee shop.

Our family loved the beachfront location it was the best out all the Wailea hotels! We loved the vibrant plant life on the property and the fragrance and the Luau was one of the highlights of our vacation!

Stayed in August 2021

Covid restrictions (not their fault) Also, beach chairs impossible to get

Landscaping

Stayed in August 2021

they provided 2 bottles of water in our room and to refill or buy more($9.00 small bottles) had to walk all the way to lobby at least they can provide 2 bottles of water to each room per day . THIS WAS A$1200.00 PER NIGHT ROOM AND CAN'T EVER PROVIDE WATER BOTTLES . Such a negative impact on me .

break fast was good . first day employee's were confused took one hour to get my omelets. Finally served cold . Need to pay attention to this kind of stuff .

Stayed in June 2021