277 Boston Post Road West, Marlborough, MA 01752, United States
#5 of 10 hotels in Marlborough
Guests' ChoiceBased on 171 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.8
Staff
8.7
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 April 2024
Bogdanova
United StatesThere wasnt hot water for the tea, but staff was nice to serve us with boiling water from elsewhere.
Most of it!
Stayed in April 2024
Reviewed: 13 April 2024
Ana
United StatesEverything was good.
Stayed in March 2024
Reviewed: 8 April 2024
Maria
United StatesEverything was excellent
Excellent hotel. Very friendly staff. Love my weekend there
Stayed in April 2024
Reviewed: 7 April 2024
Carter
United StatesClean, comfortable good breakfast.
Stayed in April 2024
Reviewed: 1 April 2024
Yoshihiro
JapanNothing.
Clean room. Close to restaurants.
Stayed in March 2024
Reviewed: 19 February 2024
Haskins
United StatesI loved it
Omar was great friendly and helpful
Stayed in February 2024
Reviewed: 29 January 2024
Michael
United StatesPool digital chexk in
Stayed in January 2024
Reviewed: 30 December 2023
Evgeny
UkraineSmall amount of light in the room
The lobby is very good and with free coffee and tea every time for visitors. Room numbers may be united by the two closest, meaning each of two clisest room numbers have a door each to others, which may provide the access to your neighbour. It is interesting for families or someone else who would like to register in separated room numbers.
Stayed in December 2023
Reviewed: 5 December 2023
Cristina
United KingdomRoom temperature was hard to control. But we go there in the end.
Great location and facilities
Stayed in December 2023
Reviewed: 29 November 2023
Gamble
United StatesEverything was excellent
Stayed in November 2023
Reviewed: 22 September 2023
Gillian
CanadaAmazing breakfast. Comfortable and clean hotel. Good pool. Very nice stay.
Stayed in August 2023
Reviewed: 29 August 2023
Armando
United StatesThis might not be on the hotel management stuff but there were many unattended children running on the hallways trashing the place and making noise.
Good hotel for the money.
Stayed in August 2023
Reviewed: 20 August 2023
Maryann
United StatesEverything was exceptional. The staff were friendly and helpful. Our room was clean and comfortable.
Stayed in August 2023
Reviewed: 9 August 2023
Gerald
United StatesLower volume of music outside entrance or none
Great breakfast and location
Stayed in August 2023
Reviewed: 5 July 2023
Amanda
United StatesFirst stay! This is my go too place from now on when I come to Boston again! Perfect location! The breakfast was outstanding! The staff was so very pleasant! Very pleased with my stay! Thank you
Stayed in July 2023
Reviewed: 3 July 2023
Paul
United StatesNothing
Excellent handicapped room.
Stayed in June 2023
Reviewed: 26 June 2023
Randy
United Statesn/a
I did not have breakfast
Stayed in April 2023
Reviewed: 2 June 2023
Myrna
UK Virgin IslandsUnclean elevator floors Not enough storage space for unpacking clothes
The room was good. Breakfast was excellent. Great location.
Stayed in May 2023
Reviewed: 10 May 2023
Pedro
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 May 2023
Lora
United KingdomThe only issue we had was on the return. We waited almost an hour for the shuttle, seeing the Hilton shuttle pass by several times within that window
Stayed in April 2023
Reviewed: 1 May 2023
Nicole
United StatesThere were three groups staying. We were a very small group. Two very large groups of highschool kids were there. They were extremely loud and roudy past midnight. Even after several requests to the front desk nothing was done. We felt because we weren't a large group, we didnt matter. It was disappointing
The hotel was easily accessible. Rooms were clean and comfortable. Breakfast was a perk. Accommodating to room location requests
Stayed in April 2023
Reviewed: 1 May 2023
Marianela
United Statesno complaints
Everything the room, pool, staff and the breakfast was great
Stayed in April 2023
Reviewed: 25 April 2023
Kat
United StatesIt was generic you have to request to get your room cleaned two days in advance
It was clean
Stayed in April 2023
Reviewed: 24 April 2023
Nancy
United StatesI really, really didn't care for the heavy fragrance in the provided bath products. I live quite a bit north of this location and wasn't anticipating an attack of seasonal allergies, and when I hoped that putting lotion on my face and nose in the middle of the night might help soothe my itchy skin, I was overwhelmed with the heavy fragrance. And then when I went to wash my hair in the morning, same cloying, heavy perfumed ickiness. I saw that it said zero% or something like that on the label and I just assumed, as I wasn't wearing my reading glasses, that it would be fragrance free. If I were a guy, I would probably be extra peeved at the smell in the shampoo, lol
The breakfast was very good! My personal preference would have been for whole eggs instead of egg white frittata, and a breakfast sausage instead of a kielbasa type sausage, but both were still very good and I was very hungry, so no complaints!
Stayed in April 2023
Rome, Italy
Prague, Czech Republic
Danjiangkou, China
Villa General Belgrano, Argentina
Faro, Portugal
Puducherry, India
Porto De Galinhas, Brazil
Sigiriya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content