It was an odd thing but when we went to watch the television it would rotate only partially in the direction of either the couch or the bed. I ended up moving an ottoman in front of the TV and watching without a seat back.

The location of the hotel solved many logistical problems when we took advantage of the free shuttle to and from the airport. The breakfast was good without being particularly impressive.

Stayed in March 2024

Breakfast had the usual items. We wish they had more variety of food items especially when you stay for more than a couple of days. The rooms could be updated because because the furnishings were showing their age with wear and tear.

We requested a room on the upper floor and had a good view of the planes taking off and landing at Austin Airport. The king room had a good amount of space to put your stuff. The front lobby had lots of space for breakfast. We appreciated the airport shuttle late at night, although we did have to wait awhile because there were a number of hotel guests being transported at the same time.

Stayed in February 2024

I was happy with our stay. No complaints

Stayed in January 2024

N/A

Location

Stayed in December 2023

N/A

it's ok.

Stayed in November 2023

I didn’t have any dislikes!

Free shuttle, breakfast and cleanliness!

Stayed in October 2023

Store was expensive and after I purchased somethings, using cash, I asked for change to tip the shuttle driver and the concierge desk clerk told me she didn’t have any cash. When I had just given the store clerk cash. From the time I went to check out, the concierge clerk was disrespectful and seemed to have an attitude.

Location to airport and clean and comfortable.

Stayed in October 2023

Easy and clean

Stayed in September 2023

The lady at the front desk seemed to be in a bad mood. She did not even offer a welcoming smile when we arrived. We left our luggage at the hotel and went to have something to eat while waiting for the room to be ready to check-in. The lady at the front desk in the afternoon was very amiable, different from the one before noon.

Excellent location near the airport. The airport shuttle driver was serious but nice. I had to fly very early, so I didn't have breakfast.

Stayed in October 2023

Breakfast was fine

Stayed in October 2023

Stairwells full of dead crickets! Yucky

Clean and no smells

Stayed in September 2023

Not very good dining options within walking distance.

Close to airport & shuttle service. Good facilities & friendly staff

Stayed in July 2023

Didn't have any vending machines, I prefer vending machines rather than buy at the front counter. Breakfast starts too late affecting early morning flying customers, should have an early bird breakfast option for customers flying before 7 AM.

Shuttle from and to the airport was on time.

Stayed in April 2023

There was a noise in our room that seemed to go away in the evening, it sounded like a vent fan creaking.

The breakfast was fresh fruit, oatmeal, biscuits, eggs and sausage patties, waffles, muffins, and cold cereal. It was hot and tasty. The location was good for our purpose, one night layover in Austin. It was close to the highway and we did hear planes taking off from the airport. There were several restaurants within walking distance.

Stayed in March 2023

no complaints

clean and safe

Stayed in December 2022

Nice Breakfast. Friendly Staff. If you travel to Austin, the hotel is close to the Austin airport and convenient for stay.

Stayed in December 2022

The property was nice but the room smelled musty like wet carpet.

the property was nice.

Stayed in November 2022

The faucet in bathtub kept running(so it was noisy). The stopper in sink doesn't come up. The mattress was hard.

The staff was great!

Stayed in September 2022

We tried to check in and clerk sent us to another Hampton. We were then sent back to our original hotel and we didn’t even get an apology. The heat and Austin traffic addd to our frustrations

Wet good

Stayed in July 2022

The room cost was a bit pricey. It is probably in line with the going rates these days, but that is the only thing I would ding the hotel for.

Overall a good experience and clean comfortable hotel. This was a one night stay, driving into Austin in a rental car and flying out of the airport the next morning. The location was excellent for this. There is a gas station to top off the rental car around the corner from the hotel, on the service road of Hwy 71 route to the airport, which is only minutes away and a straight shot on hwy 71. The hotel breakfast is pretty much the usual, but was better than many I have had and the coffee better. The location is a short walk to a small Mexican restaurant with a small bar, next to a starbucks coffee shop. The restaurant (Javi's Tex-Mex) was a surprise -- the food was very good, not typical Tex-mex, and the bar prices and drink selection good.

Stayed in May 2022

Decent fruit. Plastic cutlery and paper plates would be laughed out of town in Australia.

Stayed in May 2022

Wasn't as clean as i would have liked

Breakfast and shuttle service

Stayed in May 2022

no Restaurants around the hotel

close to the airport Hampton Standard

Stayed in March 2022

Facilities were certainly adequate but were more particularly designed for people with special physical needs, which removed some of the features that I had anticipated. I would have liked being asked if this kind of accomidation was acceptable or desired. That said, with SXSW taking place over the weekend, I'm sure booking was difficult.

Location, cleanliness, breakfast on site

Stayed in March 2022