Reviews of Hampton Inn & Suites Herndon-Reston 3 stars
435 Herndon Parkway, Herndon, VA 20170, United States
#1 of 20 hotels in Herndon
Guests' ChoiceReview score
Based on 300 hotel reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.3
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Location
9.0
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Facilities
9.1
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Staff
9.1
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Value for money
8.8
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Free WiFi
8.9
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Reviewed: 12 September 2022
Jody
United States4 reviews10“I would stay here again it was that comfortable and convenient.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
parking was a bit tight but we were able to find a parking space.
it was very convenient. The room was very comfortable. And the bed was very comfortable as well.
Stayed in September 2022
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Reviewed: 5 September 2022
Maxine
United States4 reviews10“Convenient to where I wanted to be; comfortable room; Clean; Good front desk service.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Television did not face bed. Air Conditioner blows right at bed. Housekeeping doesn't clean or make beds every day
Size of room, size and space of bathroom, comfortable bed. Good breakfast and breakfast area.
Stayed in September 2022
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Reviewed: 1 September 2022
Steven
United States1 review10“Breakfast girl did all by herself and did great”- • Leisure trip
- • Couple
- • King Studio Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
More handicap parking. Equal slots for Hilton honors as for handicap spaces. Handicap need it more than regular Hilton guests. As mentioned above you missed an upgrade that I made on booking.com. When I called arrival morning I was told no upgrade available. After some tension talking Allisa found a room for me but it did take 45 minutes on the phone.
Location was excellent for our get together. Housekeeping was very helpful and supplied items needed. Breakfast was excellent especially with only 1 girl working the whole kitchen. Nobody threw us out of the pool at closing. Seemed to be open all night. Plenty of hot water in bathtub. Only drawback was tub to small and I am only 6 foot tall. Asked for early check in and was granted a 1 - 2 hour early check in. It 45 minutes on the phone to clear up a change in room made on booking.com 6 days earlier. Hotel never made upgrade until I called the morning of arrival. I was told no upgrade available but after some tension talking you made the change. Clerk checked booking.com and saw my upgrade and worked it out. Allisa worked it out. Good job.
Stayed in August 2022
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Reviewed: 9 August 2022
Hicks
Switzerland2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Having disposable dishes and having to throw them away. This is far from eco-friendly
Good location
Stayed in August 2022
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Reviewed: 8 August 2022
Victorino
United States3 reviews10“Excellent”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Friendly, efficient, comfortable
Stayed in August 2022
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Reviewed: 2 August 2022
Teirnee
United States4 reviews1 helpful vote9.0“Very nice”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The website said there was a spa and there wasn't. Also, the pool had too much chlorine.
The room was very clean and the size was awesome. The staff was also very friendly and helpful.
Stayed in August 2022
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Reviewed: 21 July 2022
Michele
United States61 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
Pillows a bit hard
Decent hotel in a good location in Reston VA. Bed was comfortable, room was spacious. Shower was good. Staff was efficient and welcoming.
Stayed in July 2022
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Reviewed: 20 July 2022
Liane
United States1 review10Exceptional- • Leisure trip
- • Solo traveller
- • King Studio Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
N/A
The staff at the breakfast bar was exceptional
Stayed in July 2022
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Reviewed: 12 July 2022
Cynthia
United States1 review1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I had to pay an additional $50 deposit once I arrived, that I did not know that would have to pay.
Nice , clean rooms
Stayed in July 2022
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Reviewed: 27 June 2022
Kathleen
United States27 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
We liked everything.
Large, clean and spacious rooms. Complementary shuttle. Modern decor, nice breakfast.
Stayed in June 2022
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Reviewed: 25 June 2022
John
Netherlands7 reviews9.0“Good business-grade stay”- • Business trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The breakfast was ok, bit limited given the price per night
The rooms are nice, big & not too noisy if you turn the ac off. Good beds and bedding. Staff were helpful and flexible
Stayed in June 2022
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Reviewed: 8 May 2022
Brandy
United States3 reviews10“great value for your money, convenient comfortable and cool.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
nothing
The hotel has been recently renovated and it’s very modern and comfortable. The bed is firm but comfortable. The breakfast was good, they had waffle mix, you could make your own waffles, scrambled eggs and sausage, breads, oatmeal, a variety of juices. They also had a clean large indoor pool. also had metro station close by with access to DC. I would stay here again.
Stayed in May 2022
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Reviewed: 26 April 2022
Jacques
Canada26 reviews1 helpful vote9.0“Overall good choice for services and location”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 3 nights
Breakfast was good.
Stayed in April 2022
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Reviewed: 17 April 2022
Henry
United States16 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
everything was pretty good
the room was clean and comfortable. Check in and out was easy. good breakfast.
Stayed in April 2022
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Reviewed: 13 April 2022
Robert
United Kingdom11 reviews1 helpful vote10“ticks all the boxes”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
nothing bad to mention
Great room. Reasonable breakfast. Helpful staff. Ticks all the boxes
Stayed in April 2022
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Reviewed: 3 April 2022
Jesska
United States11 reviews10“Definitely worth the stay if you’re coming out to DC very close to the metro food and shopping”- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
nothing
Very spacious rooms a very clean and staff is very friendly
Stayed in April 2022
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Reviewed: 3 April 2022
Norma
Ireland25 reviews3 helpful votes10“wonderful hotel and wouldn’t consider staying anywhere else”- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
only problem was we had to leave..I could have stayed there indefinitely.Couldn’t find fault even if I tried.
This hotel is a gem.The staff are friendly,professional and helpful.The shuttle service is wonderful.We landed in Dulles airport after transatlantic flight and were greeted and we couldn’t have asked for more.I would definitely stay here again and would have no hesitation in recommending this hotel.Well worth it.
Stayed in April 2022
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Reviewed: 26 March 2022
Sharon
United States3 reviews8.0“My husband and I have stayed many times at this hotel and will continue!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
There are no places to hang towels in the bathroom:(
Our room and linens/towels were spotless each day when we returned to our room.
Stayed in February 2022
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Reviewed: 22 March 2022
Latanya
United States7 reviews10“My Favorite Getaway”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The urgency to clean my room the day of check out. Check out is at noon, not 8am!
The staff was awesome. Breakfast was great. Location was perfect. Close to shops & restaurants at Reston Center. This has always been my go to place for a quick getaway.
Stayed in March 2022
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Reviewed: 20 March 2022
Tischia
United States11 reviews10“Great stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Everything was excellent. Great customer service, breakfast, accommodations, etc.
Stayed in February 2022
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Reviewed: 17 March 2022
Ajay
India18 reviews10“Great place as value for money”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
All was good
Great location, very clean, very helpful and courteous staff, good breakfast, airport shuttle, good value for money
Stayed in March 2022
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Reviewed: 28 February 2022
Amanda
United States2 reviews10“excellent clean and will stay again”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
there wasn't anything I didn't like
staff was very polite and very clean
Stayed in February 2022
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Reviewed: 27 February 2022
Narcisa
United States2 reviews9.0“satisfied. I would definitely come back”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
First impression very neat an clean . The staffs were polite
Stayed in February 2022
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Reviewed: 25 February 2022
Latika
United States8 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
I will come back it was great
Stayed in February 2022
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Reviewed: 24 February 2022
Melody
United States1 review10Exceptional- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Breakfast could be a little better
Older building but updated and very clean
Stayed in February 2022
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