2470 West Charlotte Drive, Deer Valley, Phoenix, AZ 85085, United States
#40 of 132 hotels in Phoenix
Guests' ChoiceBased on 120 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.2
Value for money
8.5
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End of dialog contentReviewed: 19 June 2023
Nilza
United StatesBreakfast is really popular, so I do wish they had a few more tables for seating since it does get pretty full.
They do daily housekeeping, and offer breakfast. Their breakfast offers a good amount of options, and dishes are alternated each day. Their pool is open till 11PM which is a plus! They offer plenty of amenities at this location on top of that you can either walk or drive to some restaurants and stores located behind this hotel. The bed was one of the most comfortable beds ever.
Stayed in June 2023
Reviewed: 21 May 2023
Melody
United StatesNothing. Loved it
Close to shopping and restaurants
Stayed in May 2023
Reviewed: 11 May 2023
Laurie
United StatesNothing!
Great breakfast! Nice size suite! Lots of amenities and very friendly, helpful staff!
Stayed in May 2023
Reviewed: 6 March 2023
Valerie
United StatesN/a
Awesome rooms and service. Fully cooked breakfast was amazing 👏 Definitely coming back!
Stayed in March 2023
Reviewed: 28 February 2023
Pambles
United StatesEverything the breakfast is amazing rooms super clean friendly staff and very understanding about my special needs twins who can be loud when happy and excited..great family hotel and pet friendly which is a bonus it's hard to find a nice place to stay that accepts pets
Stayed in February 2023
Reviewed: 27 February 2023
Germania
United StatesMost everything was good. Wish the Tvs were smart Tvs so we could watch our own shows. There was no coffee available ayer breakfast was over.
Everything. This was an excellent stay. Bed was confortable, room was clean, bathroom was nice with good shower water pressure, kitchen well equipped.
Stayed in February 2023
Reviewed: 28 December 2022
Michelle
United StatesAbsolutely nothing. Loved it
Loved it. Clean. Friendly. Sooooo comfortable. Great staff. Great place.
Stayed in December 2022
Reviewed: 26 December 2022
Quenna
United Statesna
love it everything was so great and love how nice everyone was.
Stayed in December 2022
Reviewed: 23 December 2022
Annmarie
United StatesStaff was friendly and let our group stay at the tables relaxing till early in the morning hours before going to bed Bed was very comfortable My room and bathroom were very large actually big enough for multiple people to stay in comfortably.
Stayed in November 2022
Reviewed: 22 November 2022
Jeff
United StatesThe fragrance of the cleaning chemicals/Lysol used in our room was overpowering. My wife has a sensitivity to chemical fragrances and was very uncomfortable. The smell did not dissipate even when running the AC/fan the entire time.
The staff was very friendly, welcoming and attentive. I liked the suites and the convenience of having a kitchen in the room.
Stayed in November 2022
Reviewed: 16 October 2022
Lisa
United StatesThe pool tiles could have been a bit cleaner.
We loved the suite, the breakfast and the pool!
Stayed in October 2022
Reviewed: 11 October 2022
Hempelman
United Statesthe elevator was out of service randomly throughout our stay
the staff is very friendly and accommodating
Stayed in October 2022
Reviewed: 11 September 2022
Stacy
United StatesWe weren’t actually able to stay at the property. We live in town but booked the room for a girls night to hang out by the pool for the day and go to a near bar at night. When I arrived they pool had issues and we decided to cancel our reservation.
Staff & Customer Service went ABOVE & BEYOND to be accommodating.
Stayed in September 2022
Reviewed: 1 August 2022
David
United StatesEverything the pool was amazing for the kids, loved the exercise room, the elevators were great and working. The rooms were awesome!
Stayed in July 2022
Reviewed: 29 July 2022
Cynthia
United Statesnothing
location
Stayed in July 2022
Reviewed: 20 June 2022
Sandra
United StatesThere were stains in carpet. Pool and sauna needs to be kept up better. Sauna was green and pool should be skimmed more during the day.
Staff was really nice and helpful. Brought us what ever we asked for right away. Variety of breakfast menu was great.
Stayed in June 2022
Reviewed: 20 June 2022
Nancy
United StatesNothing!
My favorite place to stay when in Phoenix because of the kitchen, comfy bed, breakfast, and great staff.
Stayed in June 2022
Reviewed: 13 June 2022
Melody
United StatesGreat location. Close to shopping and restaurants
Stayed in June 2022
Reviewed: 13 June 2022
Irene
United Statesthe dogs that kept barking
the rooms
Stayed in June 2022
Reviewed: 11 June 2022
Garry
United StatesN/A
Premier !
Stayed in May 2022
Reviewed: 9 June 2022
Isaac
United StatesLocation staff breakfast
Stayed in June 2022
Reviewed: 18 May 2022
Tyler
United StatesElevator smelt like burning rubber...something was wearing out? Our room smelt like it wasn't freshened up from previous guest. It was cleaned, but a bit smelly.
Location, breakfast was EXCELLENT. Quiet and comfortable.
Stayed in May 2022
Reviewed: 18 May 2022
Cynthia
United StatesCheck in was screwed up because they took us out of the system while we still had 2 days left and gave the key to another person who entered our room. Thank God we were in the room at the time and the poor women was embarrassed to almost tears. Got it straightened out but what could have happened had someone dishonest gotten into our room was worrisome!
It was quite good!
Stayed in May 2022
Reviewed: 17 May 2022
Raquel
United StatesOnly the ceiling fan rattled above our bed.
Great staff. Clean rooms, nice pool area and decent breakfast.
Stayed in May 2022
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