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  5. Reviews of Extended Stay America Suites - Virginia Beach - Independence Blvd

Reviews of Extended Stay America Suites - Virginia Beach - Independence Blvd 2 stars

4548 Bonney Road, Virginia Beach, VA 23462, United States

#100 of 136 hotels in Virginia Beach

Guests' Choice

Review score

Based on 194 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    7.8

  • Value for money

    6.4

  • Free WiFi

    5.0

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Showing 76 – 100

  • Reviewed: 31 July 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled with smoke

    Ac was not working well, shower was clogged...

    Stayed in July 2022

  • Reviewed: 28 July 2022

    8.0
    We had a great stay and would stay again!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Not applicable

    Room was very clean; Bed was very comfortable

    Stayed in July 2022

  • Reviewed: 25 July 2022

    1.0
    if you need a comfortable, quiet place to stay, this isn’t it
    • Business trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    loud, uncomfortable beds, no cold water, light bulbs were burnt out, booked online for a certain price and it was $200 more when I got there…should I keep going?

    location

    Stayed in July 2022

  • Reviewed: 25 July 2022

    4.0
    Too expensive and run down for price charged.
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    Room extremely old, needs updating. There were no dishes, glasses or anything in the suite. Should have stocked kitchen. Complimentary breakfast was just awful.

    Convenient location, friendly staff

    Stayed in July 2022

  • Reviewed: 25 July 2022

    3.0
    Gross. Gross. Gross.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Grounds were dirty. Litter all over the place. Room was musty. Mold in bathroom. A lot of mold. Carpet was filthy. Plastic cups and eating utensils under bed. No stopper in sink.

    It was close to my family.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    1.0
    Closed and locked doors couldn't stay.
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing didnt even get to stay the night the doors were locked when we arrived

    Nothing

    Stayed in July 2022

  • Reviewed: 18 July 2022

    1.0
    Horrible room, would not come back under any circumstances. Hotel room failed to meet any basic cleaning requirements re
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Filthy showers, multiple cockroaches seen in the room immediately upon entry, bed sheets were unusually damp and itchy.

    They had a functional roof

    Stayed in July 2022

  • Reviewed: 18 July 2022

    1.0
    I would never come back to this hotel again.
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room was disgusting and should’ve never been an available unit. the tub was disgusting we were advised by the front desk that it was cleaned but just looked dirty due to needing a new coating. Then our refrigerator began to leak after an hour of being checked in. There were red stains on the carpet, the curtains had brown stains on them, the cabinets looked dirty. I wish i could upload all of the pictures and videos I took. The room was filthy! The only reason we stayed was because we were in town for an event. I was offered a 15% discount for the leaky fridge but I honestly feel I should be refunded for the entire stay. I would never return to this establishment.

    the location was convenient to the venue I was going to. Lots of food places in the vicinity.

    Stayed in July 2022

  • Reviewed: 12 July 2022

    10
    extended stay never disappoints
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was great!

    Stayed in July 2022

  • Reviewed: 5 July 2022

    10
    The stay was great but the price was a high for what it was.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The price was a little high for a room that only consisted of a queen bed and a chair that you were able to sleep in. I thought it could have been cheaper or offered a pull-out bed of some type.

    The location was great and the rooms were very clean. The employees were so sweet and the beds were comfy.

    Stayed in July 2022

  • Reviewed: 29 June 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was filthy. I originally booked a double room. Called and added an extra night, when I done so apparently they switched me to a queen room without telling me. Most the problems came from booking .com. The price I was told was without taxes that information was never disclosed. The fact my room was changed to a queen also without telling me and had my toddler on a roll away bed. Tried to get the room changed the first two nights with no luck. This was out first trip to the beach and the accomodations were subpar.

    The fact I had a roof over my head during the stay.

    Stayed in June 2022

  • Reviewed: 21 June 2022

    8.0
    Our Stay
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    1) Need additional chairs at the table when there are more than one person in the room so you can both sit at the table together for meals. 2) Cleaning the room at least one time on a four day stay would have been appreciated. At least come in to vacuum. 3) update info online to advise kitchen tools need to be asked for and are not automatically in the rooms as implied.

    The location was nice. Relatively quiet and not far from our daughter's homes.

    Stayed in June 2022

  • Reviewed: 1 June 2022

    8.0
    Beds
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn't have full/queen bedding we had booked.

    Location

    Stayed in May 2022

  • Reviewed: 8 May 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet ran alot. Dog barking next door.

    Liked that the rooms were nonsmoking.

    Stayed in May 2022

  • Reviewed: 29 April 2022

    1.0
    Who could stay in that dangerous unsafe environment
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Place is disgusting. I'm a retired inspector and this was very bad advertisement and deceptive. I had an inconvenience finance until my card was refunded. Had to spend more but ended up with the best accommodations somewhere else. So frustrated

    Stayed in April 2022

  • Reviewed: 25 April 2022

    3.0
    Looks nothing like the pictures
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The noise. From 7 am until 4 p.m was annoying on a Saturday morning where I was supposed to be resting. No notice or anything just carpet cleaning vans sounding like snow blowers all day 😑

    The location was good

    Stayed in April 2022

  • Reviewed: 1 April 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    is very clean and peaceful!

    Stayed in April 2022

  • Reviewed: 23 March 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room could have been cleaner. TV glass was dirty. Bathtub needs replacing. Looks like it's dirty but paint has worn off. Noisy tenants.

    There was no breakfast

    Stayed in March 2022

  • Reviewed: 2 January 2022

    1.0
    Horrific. I left without having another reservation because the property was So horrible.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Very dirty. Cigarette buds all over the property. Couldn’t walk into the room without reeking of smoke. Semen on the desk chair of the room. Extremely rude manager name Bobby.

    Location

    Stayed in January 2022

  • Reviewed: 30 November 2021

    10
    Exceptional
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Room next to stairway is noisy.

    The Convenience in great

    Stayed in November 2021

  • Reviewed: 27 November 2021

    9.0
    I would definitely stay here again and recommend to others.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    When the people flushed their toilet upstairs, it drained the water from my toilet for a few minutes. When the heat shut off, it became a little chilly.

    I liked that Extended Stay was right off of Independence Blvd and easy to get to my destinations. The bed was very comfortable. The kitchen worked fine.

    Stayed in November 2021

  • Reviewed: 18 November 2021

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio with 2 Twin Beds - Non-Smoking
    • Stayed 2 nights

    There was a lot of arguing and yelling all night between other guests in other parts of the hotel. It was hard to sleep and it seemed that trouble might break out at any time. The room itself was dingy and small. It was clean under the circumstances but not inviting, comfortable, or satisfying.

    The outside of the building looked mostly pretty good.

    Stayed in October 2021

  • Reviewed: 18 November 2021

    8.0
    I was charged additional 99.74 in a separate transaction
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I was charged additional 99.74 in a separate transaction when I checked in. When I asked about it I was told that it was just a hold for reservation. Well that wasn't the case and I have been trying to contact someone about it for almost a month now without a reply.

    Stayed in October 2021

  • Reviewed: 14 November 2021

    4.0
    I won’t stay at that particular location.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t feel clean. stairways were stained/dirty.

    proximity to my event

    Stayed in November 2021

Showing 76 – 100

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