Pool had been permanently shut down

Location

Stayed in September 2023

Had roaches crawling on me and everywhere else including the bed

Nothing. Full of roaches

Stayed in September 2023

Great service and very helpful staffing! All the staff there have a positive attitude to helping out their guests as I had my friends tell me the same when I mentioned to them about how helpful they've been to me, as to the reason why I'm giving them 2 thumbs up 👍👍 and a great review on s job well done. Keep up the great job to all the managers and associates who have put together an excellent group of staff that has what it takes to feel right at home.

Great staff that helped out with issues I had with payment via my credit card and with all that I needed for a comfortable and chillax stay with my friends. Me and my guests felt as if we had some type of special treatment there as we had no problems with any of the staff there while staying there 4 days past my original 3 day stay as work continued longer than expected. Thanks to all those who made it comfortable during my stay especially the wonderful and beautiful staff in the morning and a special shot out to Ray, a cool bude working the graveyard shift who made it all possible being that he saw how tired I was and was able to help me out with getting a good night's rest. Thanks bro for looking out I really do appreciate your effort in making it a great stay !

Stayed in July 2023

There really hasn’t been anything I’ve found I didn’t like

Nice and Peaceful The Rooms Almost Feel like a little studio apartment which gives them that homey feeling. The Manager Brittany White Really Does Care About The Guest Comfortability & She’s Does A Great Job Handling Guest Complaints In A Professional Matter How A Real Boss Should.

Stayed in September 2023

The room was not as described. There we no utensils or cookware in the unit. You had to ask for it, and it was an additional fee.

The location was great. Close to our planned activities.

Stayed in September 2023

Rude and condescending staff! Homeless persons everywhere throughout the hotel! Prostitution being offered by staff to guests! Lack of amenities. Filthy room, couldn't get dishes (staff said they were out), Breakfast was the stalest muffins I have ever seen and some instant grits (if you got there before the vagrants and homeless wiped everything out) Televisions would not work (remotes had batteries taped in) Security doors were never locked, Staff took both accessible parking spots as well as both "reserved for new guest registration" spots for their personal vehicles.

There was not a single positive about my stay! From the room to the amenities, to the staff! Everything about this trip was a nightmare!

Stayed in September 2023

The carpets were dirty, the shower curtains had stains, the couch was dirty and sun-bleached, and I saw 3 roaches in the bathroom.

The neighborhood was quiet and no street noise from 183.

Stayed in September 2023

Take the $$ out of my account not BEFORE I get there but the Morning or day I arrive.

Stayed in September 2023

They took my money even though they wouldn't allow me to check in bc I'm on some ridiculous DNR list I had no clue about for something my ex did. Not for something I actually did! I just moved to Austin and this was in the middle of the night with my dog. They were just like sorry just walk around outside or find a grassy spot not in property to get some rest. Then they took my money 6 hrs later! And had me in a really bad bind for 3 days! Not ok to send a female by herself , no matter her past, at 4 am in a city she knows nothing about! Also...get this! He can still rent at extended stays! It doesn't freaking make sense! Like I left my entire life and family behind in Houston just to get away from this very toxic relationship and it still haunts me! I really think these circumstances should over turned bc I can guarantee he was the reason and I also can guarantee that none of his money has ever gone to renting hotels rooms there at any extended stay. It has always been mine! You guys just lost a very loyal customer.

I typically have enjoyed many extended stays in my years

Stayed in September 2023

The property is very ran down, the rooms have an unpleasant smell, they water wouldn’t get hot, hotel staff besides Mr. Jack (I believe that was his name) was rude. Overall I would rate my stay a 2/10 definitely wouldn’t recommend.

Nothing

Stayed in September 2023

roaches in hotel room

nothing it was disgusting

Stayed in August 2023

Worse place I literally have ever stayed. Roaches, no wifi none of the doors worked with cards and to top it off they double charged me for the room. And when i confronted them about the bill they were not happy and called the cops on me and i was forced to leave

Stayed in August 2023

Very dirty rooms, no pool as advertised, laundry facilities were not fully available for use, my keys were accidentally left at the front desk and subsequently stolen…then miraculously returned with no help or communication from front desk or management, toilet in bathroom began leaking urine from the base of the commode into the floor boards (I was never given any option to stay in another room or refunded for the evening I had to check out early).

Affordable

Stayed in August 2023

This review has been hidden because it doesn't meet our guidelines.

It had roaches and smelled really bad. The staff was horrible

The area was close to most places we went.

Stayed in August 2023

There nutting good about this property I believe the building needs an inspection asap

Not to good

Stayed in August 2023

Nothing

Nothing

Stayed in August 2023

N/A

Everything

Stayed in August 2023

no breakfast

Stayed in August 2023

Wasn’t very clean. Room didn’t have light bulbs in lamps and was very cheap.

Close to work

Stayed in July 2023

Room had a slight odor

Location over all

Stayed in July 2023

I didn't like that I couldn't stay longer to enjoy & rest while working in the area.

I like the location of the hotel convenient for my work location.

Stayed in July 2023

The hotel, in general, was very bad!

Good location has all kinds of stores nearby!

Stayed in July 2023

AC barely worked, had to run it on high the entire stay because it didn't cool the room much. Day after staying the location tried charging me $300, claiming I smoked in the room. There was no smoking in the room at all, but the hallway & elevator both smelled like pot the entire time we were there. When I called to dispute the charge to management, was hung up on after she was extremely rude.

Location was okay

Stayed in July 2023

The staff was never at the desk. The room came with no towels. The pool is filled with cement. The hotel was very dirty and smelled. I overall did not enjoy my stay i feel its false advertising I WILL NEVER BOOK TO STAY HERE AGAIN!

Stayed in July 2023