225 East Coastline Drive, Jacksonville, FL 32202, United States
#168 of 168 hotels in Jacksonville
Guests' ChoiceBased on 1605 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
7.8
Free WiFi
7.7
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End of dialog contentReviewed: 20 June 2023
Anthony
United StatesBeds were a little too hard
Breakfast was a very nice touch
Stayed in May 2023
Reviewed: 20 June 2023
Jesus
United StatesIn the first room my AC unit did not work and I called 4 times to have someone come up and check on it, but no one came after being told they were on their way up. The 2nd room the coffee machine was broke.
Nice and clean
Stayed in June 2023
Reviewed: 10 June 2023
Leigh
United StatesNeeded shuttle to Daily’s Place!!!
Close to Daily’s Place. Beautiful area of Jacksonville. Great food!! Very safe when traveling with friends for a concert!
Stayed in May 2023
Reviewed: 5 June 2023
Tiera
United StatesThe parking, but it’s downtown so not much you can do there.
I love the views and nice environment.
Stayed in June 2023
Reviewed: 4 June 2023
Violet
United Statesno shuttle provided to chop house or arena both less than 2 miles away
location location
Stayed in May 2023
Reviewed: 31 May 2023
Nikei
United StatesExcellent customer service and clean room. Thank you for a great stay!
Stayed in May 2023
Reviewed: 31 May 2023
Wilson
Abkhazia, GeorgiaBeautiful views of James River and Old Landing stage area. The hotel didn't have any microwaves, the one in Tavren restaurant didn't work. The parking was overpriced. Staff for the entire hotel was excellent and professiona. Id gladly book again for travel, but will be better prepared. l
Stayed in May 2023
Reviewed: 30 May 2023
Clarence
United StatesWhen I went to check in I guess I got in the wrong line I was in the Hyatt VIP line but I wasn't a VIP so the guy checked me was very disrespectful and was really rude, then when I checked out he had charged me for valet parking and self parking, then I asked for a cart for my bags he never looked at me a said over there never pointed in any direction
Most of the staff was great, very helpful
Stayed in May 2023
Reviewed: 30 May 2023
Polite
United StatesVery great and tasty mattresses
Stayed in May 2023
Reviewed: 20 May 2023
Sunnye
United StatesWe should have checked out at the desk so we could know just how much we spent in meals and market items. I saw charges on my card but I didn’t know what they were all for. It would have been nice to receive an email stating the accounting of the stay.
N/a
Stayed in May 2023
Reviewed: 15 May 2023
Richard
United StatesView from the room was the parking garage.
Very clean and updated hotel.
Stayed in May 2023
Reviewed: 15 May 2023
Dena
United StatesHotel itself is dated and it shows in the rooms. Definitely needs to be renovated. Bath was old, decor looked old, everything was descent but for the price paid you would assume rooms that looked 5 star. Prices of everything in this hotel seemed absurdly high from gift shop to food in foyer to parking. Parking for valet is like day light robbery. Expect to pay a lot for everything here. Some of the restaurant staff weren’t so friendly which seemed unusual considering they are front line service. Unless I’m attending for work it’s unlikely I would stay at this location again.
Location and distance from interstate was great. Lots of nearby places to walk to. Housekeeping staff were excellent in that my room was cleaned and restocked everyday.
Stayed in May 2023
Reviewed: 2 May 2023
Alicia
United StatesThe items in the market were overpriced.
Really nice room with a view of the river. Also, very good fitness center with views of the river and city.
Stayed in May 2023
Reviewed: 22 April 2023
Ira
United StatesBlanket was paper thin Hallway had a foul odor
Cleanliness Breakfast
Stayed in April 2023
Reviewed: 9 April 2023
Bryant
United StatesAll the food choices was very pricey.
The property was very clean and luxurious.
Stayed in April 2023
Reviewed: 30 March 2023
Ed
United Statesconnivence to arena
Stayed in March 2023
Reviewed: 2 March 2023
Mildred
United StatesWater temperature of the shower was only warm. It was hard to find Gluten Free Food in the hotel or around it. On Monday Evening it did feel safe to walk more than 2 blocks from the hotel. Tuesday night was better because more people were in the area.
The view of the River was nice. Room size was excellent. Staff was friendly
Stayed in March 2023
Reviewed: 1 March 2023
Roberto
SwitzerlandToo much carpet in the room are not easy tò clean
Size of the room
Stayed in February 2023
Reviewed: 22 February 2023
Chaundra
United StatesThe valet parking fee
The hotel is expensive, so valet parking should be included.
Stayed in February 2023
Reviewed: 20 February 2023
Michael
United Statesthis property is right on the water and has all night services
Stayed in February 2023
Reviewed: 7 February 2023
Karen
United StatesThe ice machine on the 6th floor appeared to have mold growing in the shute.
Location to Florida Theater was main reason for booking. I felt very comfortable walking to the venue alone. I also enjoyed the great view of the river front!
Stayed in February 2023
Reviewed: 22 January 2023
Hugh
IrelandNothing
The view
Stayed in January 2023
Reviewed: 12 January 2023
Ingrid
Antigua & BarbudaYou could not walk around the property! very sketchy/poverty/homeless Was advised by valet not to go past the boardwalk view of the Hotel!
restaurants in the hotel ! amazing !
Stayed in January 2023
Reviewed: 10 January 2023
Marlon
United StatesShould have been one charge for parking instead of being charged everyday
Clean and located near stadium n nice scenery all around. Picturesque background
Stayed in January 2023
Reviewed: 3 January 2023
Green
United Statesmy son’s bed mattress was terrible. The carpet in our room was stained and old. The rooms def need a remodel.
great location for the Gator Bowl
Stayed in January 2023
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