Hotel run down, major work being done, no breakfast other than a grab bag

View was nice, staff was great

Stayed in April 2024

No free breakfast buffet. Broken elevator. My partner is handicapped and we were supposed to be on the 3rd floor. They put us in a room without the ocean view and said they would try to find us a ground floor room with ocean front They made it up to us by not charging us for our dogs' stay. They were able to place us in a nice room with the view. We have been to Makai 5 times now, but this was an inconvenience I never expected.

The view

Stayed in April 2024

Building maintenance but they are already working on that. Also would like them to bring back breakfast.

Balcony with patio and view were great. Bed was comfortable. Shower was nice. Breakfast consisted of a brown bag with a small orange, granola bar, small pack of blueberry muffins and a bottle of water...it was very disappointing.

Stayed in April 2024

The room had a strange smell when we 1st checked in, it wasn’t terrible, just like it had been shut up for a while.

The property was very relaxed and in a great location!

Stayed in April 2024

Unfortunately, the elevator was broken during our stay which wasn’t a big deal but was a nuisance. Also, I booked a room with a bed and a pull out couch and was given a room with a bed and small chair. Upon calling to amend the mistake I was informed the couch may have been broken and they couldn’t help me.

The facilities were nice. I loved being able to step right out to the beach!

Stayed in April 2024

No air conditioning and no elevator

Loved the ocean view and staff was nice

Stayed in April 2024

Rooms and building definitely needs updating

Pool and hot tub was very nice and new

Stayed in April 2024

Grab n go breakfast. No coffee pot in the room

Location

Stayed in April 2024

The room was absolutely disgusting. Looks like no one has cleaned it in months

The location, the pool/hot tub and beach were nice.

Stayed in April 2024

Older hotel that definitely could use some upgrades even new paint would make a world of difference to

Views from the room amazing right on the beach

Stayed in March 2024

Only one of the four burners on the stove worked. And the kitchen area as a whole could have been cleaned better

We really missed the breakfast that we had gotten there before but the bagged breakfast we received was nice.

Stayed in March 2024

There was no security lock on the door inside the room. Check out was 10 am wasn't very clean

Stayed in March 2024

Elevator didn't work. Kitchen was closed. Parking was overfull.

Location and staff room was clean

Stayed in February 2024

Housekeeping never cleaned the room during our 5 night stay

The ocean front view with the private balcony, the hot rob and heated pool

Stayed in February 2024

It was old and under construction. I didn’t know it was being renovated.

It was on the beach

Stayed in November 2023

The unit didn't look anything like the picture online or on their brochure. The community is old and in need of repair and updating. The unit we rented was beachside, which had a lovely view. The kitchenette is very dated and rusted. Could not cook in this kitchen. The morning breakfast buffet was dirty, not cleaned after a meal or even daily!

Stayed in August 2023

Dirty bath tub, ants in bathtub, roach in bathroom by the window. Screwed up our amount of days we were supposed to be there. Had me confused with another person with the same last name. Had to go down to the office, instead of them just pulling up my name. Then our key cards didn't work. Had to go to the office again. Being handicapped, hard to walk twice.

The view from the balcony was beautiful. Room was very close to the elevator. Plenty of handicapped parking.

Stayed in September 2023

Cleanliness

Privacy, comfy bed, great view

Stayed in September 2023

The facility could be updated

The beach and pool were great. I felt at home again

Stayed in September 2023

Front lobby smelled musty and smoke, our kitchen connected to other room left unlocked they had access to our room, we reported it and it was locked, our bathroom sink was clogged

Lady front desk very nice and helpful, great ocean view with patio view , rooms clean, tv worked great

Stayed in September 2023

New mattress and couch.

Loved the ocean view and the pool.I loved the set up of the room. You need to invest in a new mattress and couch. Will come again. Rates were affordable

Stayed in August 2023

We encountered 1 cockroach, bed was seriously lumpy and my back was killing me and no actual blanket. It was a sheet and a blanket that was like a curtain. Not comfy at all.

Room looked over the water. Lots of families enjoyed the pool and yard out back. The room had a fridge and a coffee pot. There was a beautiful view.

Stayed in September 2023

The room was not clean, I had to sweep when I got there, the room smelled stale. I brought my own bed sheets, the bathroom door is rotting out, the breezeways are not well lit, the main property parking is not sufficient for the number of rooms they have. Several people appear to live there. My room advertised a coffee maker but I had to ask the front desk to provide one. The TV has hdmi Ports but the remote does not have an input button. They give you 1 roll of toilet paper, I went to the desk twice to ask for towels (didn't want turn down service) the front desk said they could only give me 2 towels, we are a family of 5. Only 2 burners on the stove worked. The kitchen light did not work only 1 working lamp and the bathroom lights worked. Thankfully i went to be on the beach and really only needed the room to sleep in.

I liked that the property was right in the beach and that the property has an elevator. I also liked that our dog was able to come with us.

Stayed in September 2023

Noisy

My ocean view

Stayed in August 2023