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  5. Reviews of Metro Plaza Hotel

Reviews of Metro Plaza Hotel 2 stars

711 North Main Street, Downtown Los Angeles, Los Angeles, CA 90012, United States

#287 of 386 hotels in Los Angeles

Guests' Choice

Review score

Based on 1021 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    8.0

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 24 April 2024

    8.0
    An excellent spot for LA visits.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like the visible surveillance cameras in the lobby, it looked very nosy. In my room I did not have a working hair dryer which was a little frustrating. It was also a bit dark in the room, especially the bathroom.

    I liked how friendly the staff was. I enjoyed the fan strength, the ac worked very well and that made me very satisfied. I liked how soft the bed was and the sheets used. I also liked the towels and the soap.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Perfect for our purpose
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Old and jaded

    The staff were super helpful Hotel very jaded but comfortable Beds comfy and shower great

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    Would not repeat
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Clearly the track of the tub enclosure had not been cleaned after the last several stays. We were buzzed in but someone from the street was able to enter behind us and only did not board our elevator (he tried) because we moved quickly.

    Location good; check-in efficient

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Good enough for short stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Shower head didn't offer much force. Not enough plugs for all our electronics (bring a surge). No close restaurants.

    A bit off beaten path. Very close to popular Olvera Street and Union Station. Room was clean and comfortable. TV offered many stations. Check-in was okay, a bit slow. Expect to return to your car to place parking ticket on dash.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Hallway was shabby and smelled

    Room was clean and comfortable

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    Nothing to say.

    I like that this location is close to the Union Station where you can move around the city to save money. The room was clean, it had all the necessities that one can expect. I was not expecting the room to be luxurious since I was always out exploring the city.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights

    old beds, not to clean

    is near o the dodger stadium

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    very good place to stay while out seeing the sights in LA.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    No amenities at all, but perhaps that's why the price is much more affordable. Though they did have coffee available at the reception desk. Could use a microwave and more outlets in the room. Water pressure was poor, especially noticed while using the shower

    The price and location to the train station is why I picked Metro. It has the potential to be better once their construction phase is over. Room we stayed in had recently been upgraded.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Ideal hotel if you want to near railway station. Gives access to LA Metrorail.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Near to LA Union Station

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    The hotel is good as a travellers hotel, however its location near to Union station makes it situated in a less desirable part of town. However there are no safety concerns and the staff are helpful.

    The hotel is very well located for acces to Union Station. The room was large, clean, well lit, and the bed comfortable. All facilities were available. The reception was very helpful allowing me to check in early and on departure leave my bags for collection later. Having stayed there previously I was familiar with the hotel and it has maintained its standard. Chinese restaurants close by.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Walking distance from LA Union station

    Stayed in February 2024

  • Reviewed: 24 March 2024

    8.0
    A great night sleep in an older property that is being upgraded.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    everything went okay

    Location is a close block from Union Station - they are upgrading this property. I got one of the upgraded rooms - looked nice and fresh.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Good to overnight
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    If you ask the stuff about something the answer maybe wrong. We asked about supermarket near the hotel. They said how to go but there were no supermarket. And by the way-if you want to it better to go to Bus and Train Station. There are some that open also after 18 pm.

    Good place to overnight. Easy to get from airport, just take Fiy Away Bus and 7-10 minutes walk. Train Stion and Bus Station also near. The stop of Flix Bus in 5 minutes walk( attention-this stop is not on a Bus Station!)

    Stayed in January 2024

  • Reviewed: 16 March 2024

    8.0
    It was a good choice to stay for a fiew nights. i would book it again.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    The bed was good and the room was clean. It was a little bit noisy from outside cause due to the Windows, wich should be renewed. But I had sleeped very well. The bathroom was also clean and had everything i needed. My room had a nice view towards the skyline and the hotel is close to the Union Station so you can get everywhere with good conections. A small Shop to buy some drinks and food is only a few steps away, right at the corner of the house. i enjoyed my stay there and would book the hotel again. Be aware that there was an anoucement that there will be construcion work at the hotel beginning in May 2024.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    6.0
    Clean, shabby, quiet, convenient to train station.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities quite run down—carpeting old and stained. Apparently under renovation in areas. There were not enough lights in room, and only one outlet for charging phone, etc.—had to unplug a lamp to be able to use that one.

    Location was the best possible for catching the train at Union Station. The room was clean, reasonably quiet, and spacious. There was a mini refrigerator.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    great place to stay while passing thru, would like more amenities such as room microwaves.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Well, building has been going thru an upgrade for over a year now, and I really like the remodeled portion. looks like they have a ways to go before finishing. that said, rooms could use more electrical outlets. the caulking in the shower stalls need to be looked at, starting to see separation along caulk lines. didn't seem to be much pressure at the shower heads. would be really nice to have a microwave in the rooms

    chose this hotel due to its proximity to the amtrak station prices were excellent / staff very nice like the remodeled part of hotel very much

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No drawers for clothes, no microwave noisy area and neighbors, had to pay to park in hotel garage. Had to go downstairs for coffee.

    Polite staff, clean rooms, good location.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    No microwave to use in room. Beds were a little hard and pillows were very flat

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    A surprising hidden gem in a great location!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice to have a microwave in the room.

    The newly renovated room was clean, yet sparse. It was in a great location nearby Olvera Street and Union Station.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Met its purpose I.e. short stop over between connecting flights.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Really just a basic hotel

    Basic but ok for short stop over.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    6.0
    I enjoyed the place close to Union station
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    Only one negative detail. Television channels only religious channels. Religious channels are a bad joke, an insult to people who think. I expected a least a couple of news channels and sports channels.

    Quite all right. Close to Union train station. Lived up to my expectations. Only one negative detail. Television channels only religious channels. Religious channels are a bad joke, an insult to people who think. I expected a least a couple of news channels and sports channels.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Cold shower and maintenance came to check but the warm became lukewarm at best

    No breakfast as far as I know

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast Rough neighborhood

    Stayed in December 2023

  • Reviewed: 15 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel near Union station

    Stayed in January 2024

Showing 1 – 25

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