201 Montezuma, Santa Fe, NM 87501, United States
#7 of 43 hotels in Santa Fe
Guests' ChoiceBased on 815 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
6.9
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End of dialog contentReviewed: 25 April 2024
Shirley
United StatesBreakfast would have been better if it was at the very least WARM or HOT. However, as cold as it was - it was inedible!
The entire staff was very nice and professional.
Stayed in April 2024
Reviewed: 25 April 2024
Irene
United StatesGreat location a few blocks from the plaza.
Stayed in April 2024
Reviewed: 21 April 2024
Karen
United StatesReading reviews, several people mentioned that the wifi was sketchy so we asked for a room with better connectivity. We did get a room (#43) right next to the lobby. However it was dark, small, no comfortable chair to sit in. They did not showcase this room on their website and I can see why. Same price as the much nicer looking rooms.
Plenty of options for breakfast, it was very good. Walking distance to the Plaza, shops, the Georgia O'Keeffe Museum, and restaurants.
Stayed in April 2024
Reviewed: 14 April 2024
Mary-anna
United StatesNothing.
Newly refurbished and in some spots continuing. Great breakfast buffet. Gas fireplace in room was charming. There was no additional charge for parking.
Stayed in April 2024
Reviewed: 12 April 2024
Susan
United StatesN/A
Loved the Adobe fireplace in our room! Perfect location and easy walking distance to Plaza area! Super cute place!
Stayed in March 2024
Reviewed: 12 April 2024
David
United StatesIt’s showing its age, carpet is wearing down, etc. but it adds to the charm
Classic hotel, room was wonderful with the adobe fireplace. Very quiet Staff was very friendly and helpful Breakfast buffet was outstanding Great value
Stayed in April 2024
Reviewed: 8 April 2024
Rob
NetherlandsThere wasn't really anything not to like.
The room was great, we especially loved the fireplace! Staff were very friendly and the included breakfast made for a great start to the day.
Stayed in April 2024
Reviewed: 6 April 2024
Kirsten
United StatesThis is a renovated motel, so the windows look out at the parking lot, and you can hear people come and go. That said, the clientele was respectful and quiet, and wooden shutters keep it dark and cozy at night.
The decor is lovely southwestern, with tiled floors and wooden beams. The dining room and lobby are welcoming and also stylish. Yummy breakfast and delicious dinner!
Stayed in April 2024
Reviewed: 31 March 2024
Sonia
United StatesBreakfast was delicious and well laid out every day of the stay, regardless of what time we arrived within the breakfast time window, which was generously open until 9:30. Staff were friendly and kind and responded to everything we needed. I loved the location because it was not in the center of things, but on the edge of things. The included parking lot space is a huge bones, and we found it easy to come and go from the city for day outings and quick grocery store runs. We also found it easy to access everything within the old town, including Canyon Road and the Plaza district. We walked to and ate at Cowgirl, El Calejon, The Burger Stand, and takeout from Pizza Centro, and all were awesome and quick to get to. The view was of the courthouse, but we didn’t expect anything in that department, and the room was really quiet. We did not hear a single other guest from inside the room. There was some construction, but the start and finish time of the work was well within daylight hours and did not disturb our stay. There were stairs to our room as expected, no elevator, so anyone with mobility issues should check to make sure to request the ground floor.
Stayed in March 2024
Reviewed: 28 March 2024
Jacalyn
United StatesBreakfast food cold particularly the tortillas
Architecture Comfort staff excellent
Stayed in March 2024
Reviewed: 27 March 2024
Vincent
United StatesNothing
Convenient, clean
Stayed in March 2024
Reviewed: 24 March 2024
Elena
United StatesRemodeling has been well thought out, both in the newer suites and in the reception/breakfast area and all is well thought out, keeping to the vision of the original hotel. FYI: The chef's peanut butter and his chocolate chip cookies in the afternoons are particularly delicious.
Stayed in March 2024
Reviewed: 19 March 2024
Jamie
SwitzerlandThe washbasin was outside the bathroom and open to the bedroom. The bath/shower was a little dated with old tile. None of this was a deal breaker, but for the price, it would be nice to have everything in top shape.
The room was comfortable, it is in a great location in the main town, the breakfast is very good. Staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 19 March 2024
Valerie
United StatesParking was a bit tight for anything other than a car.
Location of the inn was great; we walked to most places. They have the best continental breakfast.
Stayed in March 2024
Reviewed: 17 March 2024
Elliott
United StatesThe pillows. But after we got two more it helped.
The bed was comfy. And breakfast!! Good amenities. Also the cookies!
Stayed in March 2024
Reviewed: 15 March 2024
Valarie
United StatesGreat breakfast. Room was cozy and they came with wonderful robes to wear. Property was close to plaza and railyards so we were able to walk easily around.
Stayed in February 2024
Reviewed: 11 March 2024
Jimmy
United StatesNA
The room was great. Check in and check out were speedy and efficient. Breakfast was very good.
Stayed in March 2024
Reviewed: 11 March 2024
Valerie
United StatesBreakfast needs updating No brown sugar or healthy substitute to white sugar- just Splenda Only sugary breads/muffins- all white flour Should be more with the times
Excellent location Really liked the gas fireplace Bedding and bathroom were terrific Was so happy to be able to leave bags for a few hours
Stayed in March 2024
Reviewed: 10 March 2024
Debra
United StatesIn my opinion the breakfast was not particularly appealing.
The location a few blocks from the plaza was perfect for getting about on foot. The Railyard area, a fantastic new discovery for me, was also very close. The view of the mountains from my room was lovely and, if the weather had been warmer, I’d have enjoyed sitting out in the private patio. The bedding and pillows were great. Fireplace is a charming and much appreciated feature. I didn’t spend time in the lobby but it seemed a nice area to sit and work, drink tea or whatever.
Stayed in March 2024
Reviewed: 10 March 2024
John
United StatesThat we could not stay longer! Next time will plan for a longer visit!
Beautiful hotel/Inn. Comfortable clean room and nice decor reflecting on the Spanish culture. Easy Walking distance to downtown and many shops and restaurants. Off street parking. The Breakfast that was included was fantastic! High quality and great selections in a beautiful dining room.
Stayed in March 2024
Reviewed: 8 March 2024
Judith
United StatesWhen wiping up a small accidental spill, I noticed that the floor was a bit dirty.
Great staff, responsive, as when my TV failed to work, the staff immediately came down to my room and fixed the glitch. The room was charming. The bed was comfortable and fresh. Personal care amenities covered every potential need. Having a kiva/fireplace in the room was welcoming and made the room feel warm.
Stayed in March 2024
Reviewed: 7 March 2024
Dan
United StatesI didn’t like that you had to go to the front desk to get ice.
First, let me say the construction of the desk, sinks, etc. were the finest I have ever seen in a hotel. They were museum quality, hand crafted and made using wooden nails. Very impressive. The breakfast was the finest I’ve had in this country. The artwork everywhere was amazing. This is not a cookie cutter hotel. If you need a place to stay in Santa Fe, I would highly recommend this one,
Stayed in March 2024
Reviewed: 5 March 2024
Judy
United StatesThe shower faucet didn't close all the way, so 50% of the water went directly down the drain instead of diverting to the shower head. We notified the staff, and they sent two young men to fix it. They didn't know what the were doing, so they broke the pipe. We were moved to an upgraded room, which was very nice, but this shower had the same problem. I hope they've figured out how to successfully change out this $10 part and give their guests a good shower experience.
The breakfast was delicious with many choices, including hot food. The fireplaces in the lobby were delightful. The staff was helpful, especially Kristen.
Stayed in February 2024
Reviewed: 1 March 2024
Laura
United StatesDelicious breakfast, comfortable bed, lovely surroundings, gracious staff
Stayed in February 2024
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