520 N 2nd Ave, Walla Walla, 99362, United States
#14 of 17 hotels in Walla Walla
Guests' ChoiceBased on 422 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.5
Facilities
7.5
Staff
8.3
Value for money
7.3
Free WiFi
6.3
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End of dialog contentReviewed: 25 September 2024
Richard
United StatesChips of porcelain needed fixing on the tub. Room had a smell? We were told there would be omlets, but not that day. Biscuits and gravy, bacon, waffles, yogurt, toast, etc.. It was good, but wanted an omlet!
The location was good for us.
Stayed in September 2024
Reviewed: 23 September 2024
Roteliuk
United StatesNot worth the price, old hotel with small rooms for $250/night
Great location
Stayed in September 2024
Reviewed: 15 September 2024
Louise
United KingdomDecor needs updating - so much brown! Air conditioning unit was incredibly noisy.
Location was really good, easy walk into downtown. Breakfast meant the rates were good value for money. Didn't use the pool but it's always nice to have the option.
Stayed in September 2024
Reviewed: 28 August 2024
Delarosa
United StatesThe room was in a bad location
Breakfast was good
Stayed in August 2024
Reviewed: 16 August 2024
Amy
United StatesThe faucet in the bathroom shower was caked with mold inside the faucet handle. Should be easy enough to pop that out once in a while and clean it. It was disgusting. Also, drain in bathroom sink, could have been shined up a bit.
Beds and pillows were very comfortable. Room was clean didn't like the egg omlette. didn't tast like egg. other than that, there was a good selection and nice to have breakfast included.
Stayed in August 2024
Reviewed: 14 August 2024
Jeanne
United StatesThe air conditioner in the room was extremely noisy.
Breakfast was very good - much better than your competitors. The food items were freshened regularly. Would have liked regular sized napkins instead of cocktail napkins. :-( The location was so convenient. Easy to walk to town and the steak house next door was great!
Stayed in August 2024
Reviewed: 9 July 2024
Jose
United StatesThe price was a bit excessive. People were stomping over our room being too loud. We had to ask to be moved to another room.
The location was nice. Breakfast was great.
Stayed in July 2024
Reviewed: 7 July 2024
Jeffrey
United StatesIt was a little pricy for one night.
Always accommodating. Great breakfast.
Stayed in July 2024
Reviewed: 3 July 2024
Scudder
United StatesOlder room, noisy fan
Location
Stayed in June 2024
Reviewed: 1 July 2024
Dean
United StatesThe motel needs some upgrading.
The location is great. The breakfast was good. The room was comfortable.
Stayed in June 2024
Reviewed: 25 June 2024
Ellen
United StatesOn 6/23, as I was checking out, I observed an interation between a heavily tattooed young male employee at front desk and a woman customer trying to check in. The employee was dismissive, unfriendly and extremely unhelpful. The issue could probably have been resolved with a call to the Manager/owner. This employee also quoted a company policy that just didn't seem feasible...that for a prepaid multiday room reservation if you didnt show for the first night you forfeited the room and your payment for the remaining days of the reservation. The customer also told this employee that she had informed the manager in advance that she was not coming the first night and had his name and contact info for verification. The employee said this manager was unavailable and there was nothing he could or would do and that a6he could call the corporate office if she wanted to pursue this. This was undoubtedly one of the worst customer interactions I have witnessed in years. And I am not sure retraining will help because I don't think the employee is particularly interested in this job or wants to keep it.
Great location, good value
Stayed in June 2024
Reviewed: 24 June 2024
Kenneth
United StatesKeys stopped working prior to checkout
Stayed in June 2024
Reviewed: 22 June 2024
Daina
United StatesThe coffee could have been stronger.
This hotel was just off the freeway so it was easy to access and within walking distance to town. There was plenty of parking and the beds were comfortable. The staff was friendly however, we didn't see much of them. We did not have breakfast but the breakfast room and food were nice. You could make your own waffles if you wanted to.
Stayed in April 2024
Reviewed: 13 June 2024
Robert
United StatesRight next to freeway - room we were given faced traffic. Also 1st floor rooms are pretty gloomy. Would request room at back of property next time that does not face traffic.
Nice indoor pool; very good complimentary breakfast; large rooms.
Stayed in June 2024
Reviewed: 8 June 2024
Tim
United StatesPool water was a bit too cold.
The hotel was clean and rooms comfortable. Breakfast was good with nice range of options. The location was an easy 6-7 minute walk to a main downtown area with lots of restaurants and winery tasting rooms
Stayed in May 2024
Reviewed: 3 June 2024
Jessica
United StatesWasn’t very clean
Good location. Great pillow
Stayed in June 2024
Reviewed: 2 June 2024
Christine
United StatesOur door needed a little extra push to stay closed and the key cards required a couple extra swipes to open the door.
The building is a little older, but we'll cared for and nice and clean. The breakfast had lots of selections and the location was great.
Stayed in June 2024
Reviewed: 22 May 2024
Mike
United KingdomThe basement. I was in for 3 nights. The first night was pretty busy, but the next two weren’t - you could have been more equitable with the allocation.
Mine was a gloomy basement room. But at least it had a highway next door so I could get to sleep counting cars going past. Not exactly a glamorous hotel but clean and tidy enough.
Stayed in May 2024
Reviewed: 16 May 2024
Suzan
United StatesWe stayed for 2 nights. We didn’t get towels for the second night.
The rooms were clean and the pool was nice!
Stayed in May 2024
Reviewed: 14 May 2024
Dari
United StatesI was pleasantly surprised to find a full kitchen in the unit. It was conveniently located to an exit door which was greatly appreciated. I had my dog with me and the proximity of the external door allowed me to manage him with minimal interactions with other guests.
Stayed in April 2024
Reviewed: 6 May 2024
Cynthia
United StatesOlder hotel needs upgrade
Location
Stayed in May 2024
Reviewed: 21 April 2024
Robert
United StatesDidn't like the window air/heater 3 feet from my head on and off all night..room seemed a little small for a king bed. Sure don't think it was a $200 room.
Love the location, next to walla walla steak house
Stayed in April 2024
Reviewed: 18 April 2024
Patricia
United StatesFeels old. The room above us was noisy.
Location and staff
Stayed in April 2024
Reviewed: 13 April 2024
Dave
United StatesVery few people stayed in the hotel when we did so not many rooms were occupied. Yet the room we received was at the front of the building with lots of early morning traffic noise. It would have been nice to get a room on the quiet side.
Good breakfast with many choices. Friendly staff. Walking distance to downtown.
Stayed in April 2024
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