3501 Atlantic Avenue, Virginia Beach, VA 23451, United States
#75 of 135 hotels in Virginia Beach
Guests' ChoiceBased on 54 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.6
Facilities
7.3
Staff
8.3
Value for money
6.9
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 15 April 2024
Kaye
United StatesThe elevator wait has been and continues to be an issue.
Stayed in April 2024
Reviewed: 11 April 2024
Debbie
United StatesThe parking was substandard for the location. 2 elevators with only 1 elevator barely functioning. During our stay the one functioning elevator broke down for an extended time and our room was on the 10th floor. (You work out the inconvenience)
The room was just lovely. The staff was very helpful and pleasant. The hotel was very clean.
Stayed in April 2024
Reviewed: 8 April 2024
Joseph
United StatesOnly one elevator was working
Location was great
Stayed in April 2024
Reviewed: 1 April 2024
Tiffany
United StatesMy sheets had stains in them
The view of the water
Stayed in March 2024
Reviewed: 19 February 2024
Belinda
United StatesGreat location
Stayed in February 2024
Reviewed: 13 January 2024
Constance
United StatesThe restaurant served cold steak and was out of some options
Location and staff was professional
Stayed in January 2024
Reviewed: 2 January 2024
Bae
United StatesBreakfast moved at a leisurely pace, as only two people were serving. It wasn't buffet-style.
It's clean comfort and nice location
Stayed in January 2024
Reviewed: 6 October 2023
Archie
United StatesMore kitchen space. No dishes provided.
The suite setup and walk-in shower.
Stayed in October 2023
Reviewed: 11 September 2023
Bradley
United StatesParking is not on site but it is across the street
The staff was excellent and went above and beyond during our stay.
Stayed in August 2023
Reviewed: 5 September 2023
Rogers
United StatesThe ad didn't say that the pool view is also ocean view. Upgraded to an ocean view which had a smaller bed. If I would have known I would have not changed rooms. The biggest complaint however was the room cleaning service, Absolutely was the worst I have ever had. Asked the room service people over 4 times within two days to clean the room and never did until I talked to front desk twice and finally had to get manager involved. Garbage was piled up in our room and some of our neighbors had garbage sitting outside their doors for over a day. Beds were never made or changed, had to ask front desk to get new towels while the old ones just sat. For the price of the room, I was expecting a little better service.
Great views. Pretty clean facility.
Stayed in September 2023
Reviewed: 5 September 2023
Yvette
United StatesThe elevator situation was not good. During check in and check out we had to wait 10-15 mins for an elevator. My mother was in a wheelchair so it was really hard to get an open elevator in a timely manner. I had requested early check-in at 3 pm but they continued to tell us our room wasn’t ready but when cleaning staff was on our floor at 8:30 am and even inquired at 10am if we were leaving so they could clean our room.
The location and view were perfect. The staff were friendly and helpful. The rooms and the hotel were exceptionally clean.
Stayed in September 2023
Reviewed: 1 September 2023
Beverly
United StatesIt was nice but the bathroom floors weren’t that clean and the ice machine on our floor looked so nasty on the outside of it and some garbage tossed beside the ice machine remained there the 5 days we were there.
Nice location and staff very nice .
Stayed in August 2023
Reviewed: 24 August 2023
Tariq
United StatesNot Enough Elevators in the Hotel. Traffic Gets backed up in Lobby and every floor.
Stayed in August 2023
Reviewed: 21 August 2023
Nilofar
United StatesThe food in the restaurant and the service. And the I have to pay for parking. Not fair at all.
Close to beach. Clean nice bathroom all new and clean. Bed was good. No view at all.
Stayed in August 2023
Reviewed: 20 August 2023
Zewdu
United StatesA good customer service
Stayed in August 2023
Reviewed: 14 August 2023
Erika
United StatesElevators were very alow
Location was great
Stayed in August 2023
Reviewed: 7 August 2023
Michelle
United StatesI prefer a full oceanfront (not partial ocean view). Room rates were steep (especially considering it wasn't a holiday weekend).
Bed was VERY comfortable and one of the best showers---strong, hot flow.
Stayed in August 2023
Reviewed: 24 July 2023
Carrie
United StatesNothing, It was a wonderful stay.
The location was excellent. The staff was very helpful and friendly. We loved the pool attendant named Chuck. He was very friendly and helpful the entire time we were there. We loved the pool side drinks and food. We also loved that we got to check in an hour early. We will be coming back in the future!
Stayed in July 2023
Reviewed: 16 July 2023
Wendy
United StatesThe staff at the hotel was amazing. We really appreciated their friendliness and they were always helpful and accommodating. The location was great! The hotel was so close to shops, restaurants, and the boardwalk.
Stayed in July 2023
Reviewed: 12 July 2023
Dorenda
United StatesHotel is old and tired. Construction noise was so bad, we moved to another room. The bathroom door was warped and wouldn't shut. The toilet paper holder was broken. At night, there was a wind tunnel between the rooms that rattled doors and kept us up.
Nice location overlooking the beach and ocean.
Stayed in May 2023
Reviewed: 28 April 2024
Anthony
United StatesWe had king size bed and has trouble getting the sheets on staying on
It was delicious and plenty
Stayed in April 2024
Reviewed: 23 April 2024
Enrique
United StatesElevator was rackety
So extremely comfortable with great amenities and luxury.
Stayed in April 2024
Reviewed: 28 March 2024
Farias
United StatesNot as clean as it should be (hair in the tub). Bathroom was VERY small. One of the 2 elevators was broken on the 11 story building that had events on the 2nd floor that consumed the one working elevator. No other way to get the carts upstairs. $15 per night fee for parking. No carts available at checkout. Staff was not very helpful either. They had a "sorry about your luck" attitude.
I liked the location and the view.
Stayed in March 2024
Reviewed: 12 February 2024
Shanita
United StatesEvery thing was lovely
Everyone was nice and they switched my room when I asked
Stayed in February 2024
Showing 1 – 25
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