Reviews of Sleep Inn & Suites Monticello 3 stars
1185 5th St. SW, Charlottesville, VA 22902, United States
#38 of 45 hotels in Charlottesville
Guests' ChoiceReview score
Based on 433 hotel reviews
7.5Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
8.5
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Facilities
7.6
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Staff
8.7
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Value for money
7.6
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Free WiFi
8.8
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Reviewed: 6 May 2024
James
United States1 review9.0Superb- • Leisure trip
- • Couple
- • Standard Room Two Double Beds Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Rooms could use some updating. Shower curtain was nearly falling down. TV service was not good.
Location was great and a short drive to shopping and entertainment. Staff was extremely nice and accommodating.
Stayed in May 2024
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Reviewed: 30 April 2024
Ashley
United States5 reviews8.0“Quick and easy stay for a procedure in town”- • Couple
- • Standard Room Two Double Beds Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Some amenities weren’t up to par
Location
Stayed in April 2024
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Reviewed: 29 April 2024
James
United States9 reviews2 helpful votes6.0“Hotel hasn't changed in the past 6 years”- • Leisure trip
- • Couple
- • Standard Room King Bed Non Smoking
- • Stayed 3 nights
Bed could be new. Still has standard definition cable TV. Price was way above rack rate due to this Tom Tom festival in town. Definitely not worth the money. HVAC dated and noisy.
Stayed in April 2024
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Reviewed: 22 April 2024
Susan
United States10 reviews7.0“We liked the pool and the jacuzzi. The desk person was nice. Location was great.”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
My husband is gluten free and dairy free so there was nothing he could eat. Some hard boiled eggs would have been nice. There was no fruit at all.
The Belgian waffles were good. The scrambled eggs were okay.
Stayed in April 2024
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Reviewed: 21 April 2024
David
United States55 reviews4 helpful votes8.0“Reasonable option for a short stay near UVa or Monticello.”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 1 night
Long hallways to walk.
Location just off I64, near UVa campus.
Stayed in March 2024
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Reviewed: 14 April 2024
Helen
United States1 review7.0“Enjoyed the stay with my sister there. Good location”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 3 nights
The pool could have been heated up more.
Breakfast was great Room was comfortable and roomy. The heated pool tho was a bit on the cold side and was too cold to swim in
Stayed in February 2024
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Reviewed: 12 April 2024
Margaret
United States2 reviews8.0“Comfortable room. Quiet. I loved the Burger King next door.”- • Leisure trip
- • Solo traveller
- • Standard Room King Bed Non Smoking
- • Stayed 1 night
The wall in the room had something nasty stuck on it. I cleaned it my self. The ironing board was still in the up position in the closet, I put that away too. Maybe cleaner didn’t know how to lower the ironing board.
The breakfast was good. The location was great. Room was quiet
Stayed in March 2024
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Reviewed: 22 February 2024
Gabriela
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The room was so noisy due to our upstairs neighbors that we couldn't get to sleep until after 2 am.
The breakfast was delicious! Plenty of variety, just lacking fruit. We enjoyed the hot tub as well. Staff were very accommodating. Our room seemed very clean, with a very spacious bathroom that allowed us to fit the baby's pack-n-play there.
Stayed in February 2024
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Reviewed: 11 January 2024
Edward
United States9 reviews1 helpful vote7.0“Convenient and a good value for our purpose.”- • Leisure trip
- • Couple
- • Standard Room King Bed Non Smoking
- • Stayed 2 nights
Although the facility seemed clean for the most part, the facility, room was a bit tired and could use a facelift.
The location was perfect for visiting family who lives within 1/4 mile from the hotel. The staff was extremely friendly and helpful.
Stayed in January 2024
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Reviewed: 5 January 2024
Constance
USA2 reviews7.0“The Great & the Manageable”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
The inside of our ice bucket lid had dried orange juice on it and the mattress cover to one of the beds had something crusty still on it. A little cleaning took care of both issues. I have definitely seen much worse than this at far more expensive hotels.
The staff were exceptionally helpful and accommodating. Our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs.
Stayed in January 2024
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Reviewed: 10 December 2023
Leticia
United States11 reviews8.0“Excellent value”- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Location to the hospital. Several restaurants and grocery close by. Inside heated pool and spa
Stayed in December 2023
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Reviewed: 28 November 2023
Margie
United States7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Hot Tub could have been a little warmer
Location Pool Hot Tub Price Breakfast Fitness Center etc
Stayed in November 2023
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Reviewed: 26 November 2023
Fatima
United States1 review9.0“Good value for money!”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Pillows were not the most comfortable
Great location, excellent staff
Stayed in November 2023
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Reviewed: 23 October 2023
Jeanette
United States1 review6.0“Pleasant but would not recommend or go back.”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Needs deep cleaning and upkeep. Found empty bottle of sport drink and a white pill under the bed.
Staff at desk were helpful.
Stayed in October 2023
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Reviewed: 6 October 2023
Sun
United States2 reviews6.0“Nice location and fair prices”- • Leisure trip
- • Couple
- • Standard Room Two Double Beds Non Smoking
- • Stayed 3 nights
- • Submitted via mobile
Furniture needs to be remodeled, I could hear any tiny noise in the corridor and neighbors room
Comfortable bed, nice toiletries, helpful staff, clean rooms
Stayed in October 2023
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Reviewed: 5 October 2023
Mary
United States3 reviews1 helpful vote9.0“Enjoyed our trip.”- • Leisure trip
- • Group
- • Standard Room King Bed Non Smoking
- • Stayed 3 nights
The breakfast was good; however, we were there for 3 mornings and everything was the same. Just a suggestion maybe some fresh fruit
Staff was helpful and friendly.
Stayed in October 2023
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Reviewed: 4 October 2023
Suzanne
United States2 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room - Accessible/Nonsmoking
- • Stayed 1 night
- • Submitted via mobile
Very close to attraction we wanted to visit. Very good breakfast included in stay. Rooms clean & comfortable. Staff nice & friendly.
Stayed in September 2023
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Reviewed: 17 September 2023
Deborah
United States1 review7.0“Give all those staff a raise. It's because of their work that you have returning lodger's.”- • Leisure trip
- • Couple
- • Standard Room Two Double Beds Non Smoking
- • Stayed 3 nights
The facility needs total renovation. Without the staff and how they work to maintain what is there you wouldn't have anything you could rent.
Breakfast was great and as well as the staff. All of the staff were great, couldn't have been better.
Stayed in September 2023
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Reviewed: 11 August 2023
Elizabeth
United States9 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Room King Bed Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Location- right near Monticello and lot of places to eat across the street.
Stayed in July 2023
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Reviewed: 8 August 2023
Cheryl
United States1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 3 nights
- • Submitted via mobile
The breakfast was served the same everyday. Need to change some of the food, it’s the same thing every day. House keeping not so friendly
It was clean
Stayed in August 2023
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Reviewed: 22 July 2023
Lischinsky
Israel6 reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room - Accessible/Nonsmoking
- • Stayed 1 night
- • Submitted via mobile
In need of renovations
Clean, friendly staff
Stayed in July 2023
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Reviewed: 14 July 2023
Jami
United States2 reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • King Bed Suite Sofabed Non Smoking
- • Stayed 4 nights
- • Submitted via mobile
I didn't like the fact that nowhere was it stated I wasn't allowed to bring a guest to the pool with me. I've stayed at other hotels with pools and I was always allowed to so I assumed here as well since nothing was written anywhere. It should've been more clear and one of the staff members when telling me made me feel really uncomfortable in his approach. Also while there the police activity in the hotel trying to remove a guest who was visibly on something left a bad taste in my mouth especially since that incident happend right before the pool situation. All in all I enjoyed my experience and I'll probably stay again but I think that they should make it aware and have it in writing.
The room was spacious and clean. The complimentary breakfast was delicious and everything that was suppose to be warm was.
Stayed in July 2023
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Reviewed: 18 June 2023
Caroline
United States2 reviews8.0“I was satisfied! It was good for the value”- • Leisure trip
- • Solo traveller
- • Standard Room Two Double Beds Non Smoking
- • Stayed 3 nights
- • Submitted via mobile
The comforter in the room smelled a bit
Outstanding customer service. Very kind staff
Stayed in June 2023
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Reviewed: 16 June 2023
Susan
United States5 reviews1 helpful vote8.0“Really convenient, quiet and easy to get around.”- • Leisure trip
- • Family with young children
- • Standard Room Two Double Beds Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The bed was a little uncomfortable.
The breakfast was very impressive. It had a really good selection of options and the bacon was delicious! I was pleasantly surprised and it exceeded expectations.
Stayed in June 2023
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