8005 Sheridan Dr, Williamsville, NY 14221, United States
#8 of 12 hotels in Williamsville
Guests' ChoiceBased on 495 hotel reviews
6.8Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
7.0
Staff
7.8
Value for money
7.2
Free WiFi
8.8
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End of dialog contentReviewed: 22 April 2024
Louis
CanadaBreakfast too late 7:30, I would like 6:30 or 7:00 The room is expensive
Very comfortable, well-appointed room/suite. Comfortable bed Quiet hotel and room. Very friendly staff. Easy parking Wi-fi very good Breakfast very good; sausages , scramble eggs , muffins, cereals, yogurt....
Stayed in April 2024
Reviewed: 8 April 2024
Patty
United StatesNeeds upgrading. Wallpaper needs to be removed or glued back.
Stayed in April 2024
Reviewed: 14 March 2024
Diane
United StatesThe jacuzzi wasn’t hot enough
The jacuzzi & pool
Stayed in March 2024
Reviewed: 5 March 2024
Tasha
United StatesThe pool bathroom was closed.
The room was clean. The staff was nice.
Stayed in March 2024
Reviewed: 17 January 2024
Diana
United StatesThe one young lady at the front desk when I checked in on the 13th was awesome. She helped me many times with keys, forks etc. the room was a little run down but great for the dollars.
Stayed in December 2023
Reviewed: 21 December 2023
Susan
United StatesThe shower head - too far up high on the wall and water pressure was weak
Loved the soft bed Loved the breakfast Loved the jacuzzi and pool Loved the location
Stayed in December 2023
Reviewed: 2 December 2023
Cheri
CanadaIt's a little dated and worn didn't mind because it was very clean.
Great place to stay we had a 2 bedroom 2 bathrooms was spacious more like an apartment. Very clean.
Stayed in November 2023
Reviewed: 30 September 2023
Shikena
United StatesThe pool was closed
Stayed in July 2023
Reviewed: 23 September 2023
Larry
United StatesTheir cleaning solution has an odor to it. Sometimes the key card wouldn't work.
Stayed in September 2023
Reviewed: 18 September 2023
Jonathan
United StatesDon’t advertise for a shuttle when you don’t have one, will only reimburse you for uber
Good sized rooms
Stayed in September 2023
Reviewed: 29 August 2023
Sal
United StatesThe bathroom door was not locking.
Stayed in August 2023
Reviewed: 26 August 2023
Jennifer
United StatesThe bed was terrible it was hard as a rock without a good topper to help the hardness - there were 3 of us - we should have had 2 queen beds not a pull out couch - that was uncomfortable as any pull out bed has! - the carpet needs to be steam cleaned as it has a very damp moldy smell in the room. The AC worked but not well enough. The room layout was terrible - laying in bed and you couldn’t watch television comfortably. The doors throughout the hotel need quiet closures - people slam doors throughout the night and the keep people from getting sleep - the room needs an update as it’s outdated.
Convenient, proximity to many stores quiet streets
Stayed in August 2023
Reviewed: 22 August 2023
Jeremy
United StatesPool was closed for renovations not noted on booking and room was the cleanest upon arrival
Staff very friendly and helpful
Stayed in August 2023
Reviewed: 19 August 2023
Angela
CanadaPool was out of order. Kids were very upset. Not to mention we booked because there was a pool. Otherwise we would if stayed at a motel.
Breakfast selection was great. Also dining area was very well maintained!
Stayed in August 2023
Reviewed: 19 August 2023
Ladona
United StatesNo lamp in sitting room
The breakfast was good
Stayed in August 2023
Reviewed: 10 August 2023
Koliel
United StatesThe pool was shut down for maintenance. Which hopefully next time we will get to enjoy.
The rooms were cute and cozy. The bed was comfortable.
Stayed in August 2023
Reviewed: 9 August 2023
Christine
Abkhazia, GeorgiaBathroom door wouldn’t close
Stayed in August 2023
Reviewed: 8 August 2023
Courtney
United StatesThe breakfast was great, fitness center was clean and machines all worked. The room was decent as well as the staff we conversed with when needed!
Stayed in August 2023
Reviewed: 6 August 2023
Laura
United StatesPool & hot tub not available during our stay. Shower/Tub had slow drain & bedside lamps didn’t work.
Very well kept, clean, comfortable, large suites, little outside courtyard.
Stayed in August 2023
Reviewed: 30 July 2023
Stephanie
United StatesThe pool was closed for repairs. That was one of the reasons I booked the hotel.
The staff was very friendly and helpful with our needs. We weren't able to use the pool but they knew our two smaller children wanted to swim so they had us call the sister hotel and we were able to go swimming there.
Stayed in July 2023
Reviewed: 26 July 2023
Rodriguez
United StatesGot a handicap room, there was a button on the outside for handicap in case of an emergency. I'm not handicap. I did not ask for a handicap room. The sheets weren't clean, I had to ask for clean sheets. A goose down blanket with pink stains was the bedspread. Furniture outdated, and old looking.
The room was spacious, had a kitchen
Stayed in July 2023
Reviewed: 17 July 2023
Wendy
United StatesPower outage Sunday morning and we were not given any information that breakfast would not be served until we were sitting waiting and overheard a conversation
Clean and a good value
Stayed in July 2023
Reviewed: 9 July 2023
Jamie
New ZealandBreakfast could have been better, a bit of variation would have been nice, same breakfast 4 days in a row. Not sure about the disposable plates and cutlery either, surely this costs more each day than someone washing dishes?
We had a 2 bedroom, 4 bed suite which was really big. Plenty of room for a family of 5. Nice large lounge room to give everyone a bit of space each day. Nice and quite, no road noise.
Stayed in July 2023
Reviewed: 8 July 2023
Md
United StatesThey suppose to clean the garbage everyday but they didn’t.we had to change ourself.Didn’t get enough garbage bag.
Location and breakfast are good
Stayed in July 2023
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