Kitchen staff needs some help. My breakfast was lukewarm and there was NO milk.

Stayed in June 2024

Bar service was excellent and solid variety, but very pricey.

Nice staff, clean updated rooms. Restaurant Table 28 is indeed a fine dining experience as indicated by menu price, but backed up by a chef driven approach to food that matched.

Stayed in May 2024

There was nothing we did not like.

The location was perfect! Safe and quiet neighbourhood. Clarence was so incredibly helpful and attentive. Thank you for your assistance after a long car journey from Texas.

Stayed in October 2023

Parking in the evening was scare. I had to Park at the curb.

The front desk staff was amazing. Put me at ease and helped me coordinate my friends room next to mine.

Stayed in May 2023

It was nothing I didn't like ,I would recommend this place to everyone

OMG when we arrive front desk service was hands down,so nice show me where everything was it was awesome,,even the staff at table28 hands down to Tamera

Stayed in March 2023

the bar closed to early

table 28 is the best In arkansas

Stayed in February 2023

nothing

clean, modern and comfy. Friendly staff

Stayed in November 2022

convenient location

Stayed in June 2022

no bellman, had to wrangle the cart to and from my room limited food options parking lot was way too small for amount of rooms

staff was nice, room was good

Stayed in April 2022

Nothing

Very clean, friendly staff, and convenient location.

Stayed in April 2022

Lighting in room could be better.

Stayed in April 2022

it was very clean and comfortable

it was great stay!

Stayed in March 2022

The hotel needs some structural maintenance in the rooms. Otherwise, the room was clean and spacious!

The staff was very attentive and the room service was amazing!

Stayed in March 2022

Lighting was odd

Loved the suite

Stayed in March 2022

the restaurant is amazing

Stayed in January 2022

Nothing

Staff was exceptionally friendly & professional. Our room was lovely. Drinks in the bar were delicious!

Stayed in December 2021

Lighting was low, party below was loud at 10:30 at night right below our room.

Roomy, great beds, great location

Stayed in November 2021

Very clean and well maintained

Stayed in September 2021

For being a Hilton Hotel entity, I was very disappointed by the quality of staff manning the front desk and other service areas. When I drove into the breezeway to register for my reserved room. I noticed a lady talking on her cell phone without a mask sitting on the curb. As I stepped out of my vehicle and walked through the entrance door, there was no one at the desk. Suddenly the Lady with the phone in her hand, asked me if I wanted to get a room. I said no, that I already had a reservation. She rushed by me and quickly ask my name. I had to stop and spell it for her, while she kept a close eye on her phone texts. I was quickly registered and received very rushed instructions on where to park my car, get a porters cart, find the elevator and warnings about approaching my from the rear of the hotel. She immediately return to her phone activities. As I struggled getting my car situated in the back, winding my way back to front lobby to get my luggage cart, no one was the desk to tell me where the elevator was. I finally found two employee both on cell phone calls. Finally one finished it up. I asked where the elevator was. He merely pointed at this large glass structure at the end of the extended dining area. It looked nothing like an elevator to me without a door. It had no markings or signage on it. He got back to his phone messaging and I started across and finally realizing that the black structure was smoked glass as a backside to the Elevator Compartment. I went around to the front and sure enough there was a door and a button, but no signage indicating it was an elevator on the ground floor. The next morning it was about the same. As I passed by the front desk. Both attendants were busy texting away on their cell phone and never looked up. When I got ready to leave, I again approached the registration desk and they were still busy at it with their cell phone. I just left the key case with the room number. I hate to disturb people at work. Never again!

The interior design of the hotel public areas and customer rooms were immaculate, spotless, comfortable, and quiet.

Stayed in August 2021

Honestly everything was pretty great. If I had to find something that was negative it would be that there is only one elevator and it is a bit small and slow. But there is only three floors so you don’t have to wait long for it to return.

The staff was very friendly. We loved how the bedroom was decorated. The room had two televisions which is great when people want to watch different things. The breakfast (although you have to pay for it) was delicious.

Stayed in July 2021

Honestly everything was great. The only advice I’d have is to check to make sure the fire pit by the pool is working. It didn’t seem to be working while we were there. But not a big deal!

The pool was our favorite part. Our kids loved it. They had a large jenga game set out and it was the highlight of our stay. Everyone on the staff was super kind and helpful. While we didn’t eat at the restaurant on site, we did grab drinks at the bar to take to the pool. The rooms were very clean and the lobby was beautiful. Free parking was a major plus. We stayed at 5 hotels this trip and this was the most affordable and one of the nicest. We will definitely stay again if we come back through Little Rock.

Stayed in July 2021

I loved everything

Staff was very friendly at the door swimming pool is clean rooms were clean all together very clean place and great environment for kids

Stayed in June 2021

I expected the pillows to be more comfortable

very clean, good location.

Stayed in July 2021

No Hot tub in room

The staff was excellent front desk service was great

Stayed in June 2021