10584 Luna Road , Dallas, TX 75220, United States
#146 of 170 hotels in Dallas
Guests' ChoiceBased on 408 hotel reviews
6.5Cleanliness
6.8
Comfort
6.8
Location
7.1
Facilities
6.7
Staff
7.2
Value for money
7.3
Free WiFi
6.8
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End of dialog contentReviewed: 2 January 2024
Turrubiartes
United StatesScary place
Nothing
Stayed in January 2024
Reviewed: 1 January 2024
Mea
United StatesThe customer service was very poor and rude , the room was disgusting , shower head horrible , all the towels were filthy. Didn’t use a wash towel or a body towel .
The ac unit
Stayed in December 2023
Reviewed: 31 December 2023
Henderson
United StatesEverything is a total disappointment.I will never again willingly stay there!
Horrible place to go I wouldn't house prisoners in that dump...I'm still waiting for them to refund me some of the money I wasted not ti mention my belongings that I no longer have thanks trashacana! I'm just find me a nice Bridge to stay under next time
Stayed in December 2023
Reviewed: 4 December 2023
Henderson
United StatesSecurity was nonexistent
Solitude privacy
Stayed in December 2023
Reviewed: 4 December 2023
Henderson
United StatesStaff are very rude And very inconsiderate!
Wifi worked
Stayed in November 2023
Reviewed: 4 December 2023
Jenkins
United StatesEverything
Nothing
Stayed in November 2023
Reviewed: 22 November 2023
Trashelle
United StatesStaff is rude. TV don’t work ,Water wasn’t hot, floor was filthy blanket had plenty holes. Staff do not clean room throughly only want towels and trash.
WiFi only.
Stayed in November 2023
Reviewed: 12 November 2023
Trashelle
United StatesNothing
It was very nice and clean .
Stayed in November 2023
Reviewed: 11 November 2023
Draper
United StatesNothing
The hospitality was great
Stayed in November 2023
Reviewed: 11 November 2023
Breann
United StatesRoaches everywhere and cigarette burns on couches and beds just horrible
Nothing
Stayed in September 2023
Reviewed: 7 November 2023
Staton
United StatesIt's hard to get to if you don't have a car
The staff was excellent and very kind
Stayed in November 2023
Reviewed: 31 October 2023
Gracie
United StatesThe staff
The room
Stayed in September 2023
Reviewed: 15 October 2023
Yolanda
United StatesNo laundry site for guests!
The employees shown hospitality,my room was pleasant with a view to the interstate,and near by was a convience store & retuarant in walking distance,and most of all very peaceful atmosphere.
Stayed in October 2023
Reviewed: 24 September 2023
Anastacia
United StatesClean room bigger than expected staff was great
Stayed in September 2023
Reviewed: 24 August 2023
David
United StatesI got into town on a Friday evening to attend an event at AT&T stadium and checked in around 5 pm. The room smelled like the boys locker room from high school which was obviously a bad sign but I let that go. I returned late that night and left early the next morning so I was away the first 24 hours of my stay. Later that evening I was sitting on my bed reading and felt something crawling on me?! There were two bugs on me and after inspecting the room they were everywhere. There were also blood stains on my comforter (not very comforting, right?), but I had initially let that go since the cost of staying for three nights was so low and I had a pleasant experience when I stayed at this hotel in 2018. The late night desk guy was cordial for the most part after showing him pics and video from my phone of the bugs. I quickly booked another reservation at another local hotel (around 10:30 pm on a Saturday night in Dallas). My car wouldn't start and it took over two hours to get roadside assistance to assist. During that time I sat in my car just looking at the comings and goings of many of the guests. I'm not a snob... actually I'm a working class individual myself but there were certainly some shady looking characters hanging around and going in and out of that place. Once the roadside representative arrived he looked at me like I was crazy and said "You really picked an interesting place to stay, pal. I'm sorry I didn't get here sooner". I would sleep in my car over ever staying at this place again.
I was refunded back one night for my troubles.
Stayed in August 2023
Reviewed: 14 August 2023
Summer
United StatesI didn't feel safe
Nothing,
Stayed in August 2023
Reviewed: 4 August 2023
Andre
United StatesI like everything
Everything
Stayed in July 2023
Reviewed: 31 July 2023
Jerry
United StatesALL NOT LIKE
BAD BAD SMELL IS TOO BAD HALL INSIDE ROOM TOO
Stayed in July 2023
Reviewed: 27 July 2023
Chandon
United StatesStaff is rude also found a condom in our bed
Staff is rude
Stayed in July 2023
Reviewed: 27 July 2023
Matthew
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 July 2023
Keith
United Statesracist Indian family owners, watching everyone’s moves. we went out to lunch they went into our room to so call replenish things left our room door wide open for anyone to come in after them. we come back to an open door we know it was them due the clean towels fresh tissue. they had people standing in front of the property with all their luggage two days in a row. air conditioner barely worked. the bathroom sink had a hard booger stuck to it with loads of hair in it so you could tell they really didn’t clean the room before our check in.
the price is the only thing
Stayed in July 2023
Reviewed: 22 July 2023
Stacey
United StatesStaff and room
The room was non smoking and had cigarettes everywhere. The room was not cleaned, the toilet was dirty and had dried pee on it. The sheets and wash rags were dirty. The night desk staff was terrible and unprofessional.
Stayed in June 2023
Reviewed: 14 July 2023
Eric
United StatesNothing
Cheapness
Stayed in June 2023
Reviewed: 22 May 2023
Gabby
United StatesCondoms on the microwave as soon as we walked into the room. Dirty floors. Moldy bathroom. Cracked and nasty bathtub. Bathroom ceiling also leaked from the floor above and flooded the bathroom. Was on vacation with my wife and did not enjoy the stares and glares we received from the staff. Will not stay here again
Cold ac. Away from the city.
Stayed in May 2023
Reviewed: 21 April 2023
Dibrell
United StatesCeiling leaking, dirty towels, phone didn't work, construction, dirty sofa
Stayed in April 2023
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