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  5. Reviews of Tropicana Inn and Suites

Reviews of Tropicana Inn and Suites 1 stars

10584 Luna Road , Dallas, TX 75220, United States

#146 of 170 hotels in Dallas

Guests' Choice

Review score

Based on 408 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.1

  • Facilities

    6.7

  • Staff

    7.2

  • Value for money

    7.3

  • Free WiFi

    6.8

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Showing 76 – 100

  • Reviewed: 2 January 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Scary place

    Nothing

    Stayed in January 2024

  • Reviewed: 1 January 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The customer service was very poor and rude , the room was disgusting , shower head horrible , all the towels were filthy. Didn’t use a wash towel or a body towel .

    The ac unit

    Stayed in December 2023

  • Reviewed: 31 December 2023

    1.0
    Very poor
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is a total disappointment.I will never again willingly stay there!

    Horrible place to go I wouldn't house prisoners in that dump...I'm still waiting for them to refund me some of the money I wasted not ti mention my belongings that I no longer have thanks trashacana! I'm just find me a nice Bridge to stay under next time

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Nice motel Tru it out!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Security was nonexistent

    Solitude privacy

    Stayed in December 2023

  • Reviewed: 4 December 2023

    3.0
    TropicanRUDE!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are very rude And very inconsiderate!

    Wifi worked

    Stayed in November 2023

  • Reviewed: 4 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in November 2023

  • Reviewed: 22 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff is rude. TV don’t work ,Water wasn’t hot, floor was filthy blanket had plenty holes. Staff do not clean room throughly only want towels and trash.

    WiFi only.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It was very nice and clean .

    Stayed in November 2023

  • Reviewed: 11 November 2023

    10
    It was great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hospitality was great

    Stayed in November 2023

  • Reviewed: 11 November 2023

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Roaches everywhere and cigarette burns on couches and beds just horrible

    Nothing

    Stayed in September 2023

  • Reviewed: 7 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It's hard to get to if you don't have a car

    The staff was excellent and very kind

    Stayed in November 2023

  • Reviewed: 31 October 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff

    The room

    Stayed in September 2023

  • Reviewed: 15 October 2023

    10
    I have no complaints overall.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No laundry site for guests!

    The employees shown hospitality,my room was pleasant with a view to the interstate,and near by was a convience store & retuarant in walking distance,and most of all very peaceful atmosphere.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean room bigger than expected staff was great

    Stayed in September 2023

  • Reviewed: 24 August 2023

    3.0
    You get what you pay for and possibly more (not in a good way).
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    I got into town on a Friday evening to attend an event at AT&T stadium and checked in around 5 pm. The room smelled like the boys locker room from high school which was obviously a bad sign but I let that go. I returned late that night and left early the next morning so I was away the first 24 hours of my stay. Later that evening I was sitting on my bed reading and felt something crawling on me?! There were two bugs on me and after inspecting the room they were everywhere. There were also blood stains on my comforter (not very comforting, right?), but I had initially let that go since the cost of staying for three nights was so low and I had a pleasant experience when I stayed at this hotel in 2018. The late night desk guy was cordial for the most part after showing him pics and video from my phone of the bugs. I quickly booked another reservation at another local hotel (around 10:30 pm on a Saturday night in Dallas). My car wouldn't start and it took over two hours to get roadside assistance to assist. During that time I sat in my car just looking at the comings and goings of many of the guests. I'm not a snob... actually I'm a working class individual myself but there were certainly some shady looking characters hanging around and going in and out of that place. Once the roadside representative arrived he looked at me like I was crazy and said "You really picked an interesting place to stay, pal. I'm sorry I didn't get here sooner". I would sleep in my car over ever staying at this place again.

    I was refunded back one night for my troubles.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    1.0
    I don't recommend
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't feel safe

    Nothing,

    Stayed in August 2023

  • Reviewed: 4 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I like everything

    Everything

    Stayed in July 2023

  • Reviewed: 31 July 2023

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    ALL NOT LIKE

    BAD BAD SMELL IS TOO BAD HALL INSIDE ROOM TOO

    Stayed in July 2023

  • Reviewed: 27 July 2023

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff is rude also found a condom in our bed

    Staff is rude

    Stayed in July 2023

  • Reviewed: 27 July 2023

    3.0
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 23 July 2023

    1.0
    do not stay here
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    racist Indian family owners, watching everyone’s moves. we went out to lunch they went into our room to so call replenish things left our room door wide open for anyone to come in after them. we come back to an open door we know it was them due the clean towels fresh tissue. they had people standing in front of the property with all their luggage two days in a row. air conditioner barely worked. the bathroom sink had a hard booger stuck to it with loads of hair in it so you could tell they really didn’t clean the room before our check in.

    the price is the only thing

    Stayed in July 2023

  • Reviewed: 22 July 2023

    3.0
    Never again.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff and room

    The room was non smoking and had cigarettes everywhere. The room was not cleaned, the toilet was dirty and had dried pee on it. The sheets and wash rags were dirty. The night desk staff was terrible and unprofessional.

    Stayed in June 2023

  • Reviewed: 14 July 2023

    9.0
    Very nice stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Cheapness

    Stayed in June 2023

  • Reviewed: 22 May 2023

    1.0
    Nope
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Condoms on the microwave as soon as we walked into the room. Dirty floors. Moldy bathroom. Cracked and nasty bathtub. Bathroom ceiling also leaked from the floor above and flooded the bathroom. Was on vacation with my wife and did not enjoy the stares and glares we received from the staff. Will not stay here again

    Cold ac. Away from the city.

    Stayed in May 2023

  • Reviewed: 21 April 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Ceiling leaking, dirty towels, phone didn't work, construction, dirty sofa

    Stayed in April 2023

Showing 76 – 100

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