The location is spectacular and the hotel exceeded our expectations, I would definitely stay there again again. The service we received from the stuff is amazing, we actually wanted to extend our stay.

Stayed in March 2024

Amazing staff to welcome you.

Stayed in April 2024

Only that we were unable to extend our stay because so many other people obviously know about this place (jokes!)...nothing to complain about.

The views outside our suite must be unparalleled. We had bright sunny, if somewhat chilly, weather that emphasized the jaw-dropping beauty of the waves coming into Lookout Beach. It really is glorious. The staff were very quick to help us deal with our trailer (this was a break during our camping trip) and were always friendly, helpful and informative. After a bracing swim and body-surfing at Lookout, we spent a delicious half-hour warming up in their heated pool across the road continuing to drink in the lovely sea views. The restaurant serves delicious meals in the evening, one of which we shared with old friends who happened to be visiting Plett at the same time. The breakfasts were superb, with lots of variety to suit anyone's taste and allowing us as ever to enjoy the blue skies and seas, even from an inside table. The beds were sumptuous and the room was tastefully tastefully decorated. This really is a high class establishment that has attracted a strong interest from international visitors. It certainly deserves every bit of the high reputation it has built up and made the most of its almost unique position.

Stayed in April 2024

Loved it all

Loved receiving a balloon tied to a bottle of wine as a welcome back gift !

Stayed in April 2024

The pools were small and not enough room for sun beds. The space in between was limited hence felt a bit cramped.

The breakfast choice was excellent, the restaurant was excellent for dinner as was the complementary mini bar. The views were breathtaking, and the staff were attentive and cheerful. The general decor was beautiful. Great security.

Stayed in March 2024

Location is excellent, views are beautiful and the breakfast was delicious.

Stayed in March 2024

Nothing

Located within easy walking distance of Main Street & the Whale viewpoint.The view from the hotel is magnificent. It is worth every penny to book a Seaview room. Our room was very comfortable and well appointed. We enjoyed a delicious dinner at the hotel on our first night. All the staff and management were friendly and very welcoming. Car parking is directly outside the hotel.

Stayed in March 2024

Nothing to dislike

The views are absolutely stunning, and the rooms were so comfortable. What made our stay next level amazing was the team that works there, who when they knew I was pregnant and my partner was injured went out of their way to make us feel as cared for as possible. I’ve never been so well looked after, we can’t wait to come back and see everyone again!

Stayed in March 2024

Everything. We loved it so much we opted to extend our stay. Beautiful location and the most accommodating and welcoming staff, no ask was too much bother. Food was exceptional for breakfast, lunch and dinner. 10/10

Stayed in March 2024

What a fabulous location. The room was great. The food was great. The staff were delightful. Thankyou for your hospitality.

Stayed in March 2024

Sunbathing area over road was close to downstairs patios.

Location was amazing. Fantastic views. Staff were excellent. Always helpful polite.

Stayed in March 2024

Sometimes there was a smell of sewerage emanating from our room

Excellent. Delicious. 6 Star rating.

Stayed in March 2024

Some of thefood could have been better o r better quality⁰

Facilities and service exelent

Stayed in March 2024

Excellent location. Friendly staff. Enjoyed every minute of our stay

Stayed in March 2024

Room was a bit small. My husband couldn’t get passed me when I was sat at dressing table. Price was fair for Europe but high for South Africa

Stunning location. Lovely food. Very well staffed. Small and intimate. Proper 5 star.

Stayed in February 2024

Excellent location Friendly staff,from arrival to departure!

Stayed in February 2024

All is,excellent

Excellent location with an ocean view, very close to all the attractions and the beach. Nice rooms. All the staff are very professional and helpful. Good breakfast and tasty food. Highly recommended.

Stayed in February 2024

We were in the Beach House absolutely fabulous we felt like celebraties

Very relaxing beautiful hotel

Stayed in February 2024

The balcony was too small to sit on. i think all the balconies are much the same.

Lovely room and common areas are full of quality. Felt really relaxed and safe whilst in the property. Our room overlooked the ocean vista and crashing waves. The patio area for breakfast and evening meal also have a ocean view and on one day we could view dolphins in the nearby waters.All staff were so pleasant and accommodating. A glass of sparking wine at breakfast was a nice touch.

Stayed in February 2024

The pool area didn't have enough space. The Smoking area by the pool was too close to the breakfast/terrace area - smoke came over. The Smokers in that area blocked an important part of the beautiful view. We had 8 bikes with 10+ bikers who dressed very poorly for what is supposed to be a 5 Star Hotel

The setting was glorious. The inside of the Hotel had beautiful furniture.

Stayed in February 2024

Location - fantastic views, shops and other restaurants in walking distance. Secure parking.

Stayed in February 2024

Poor dinner

Most things

Stayed in February 2024

The only thing we would have loved would to have had sitting areas outside in the evening specifically for drinks. There is a lovely bar inside the hotel and lounge area, but the seating area outside in the evening is for dining. There is an infinity pool and sun loungers which have beautiful views, but means reduced access areas in the evening. Would be great if the sun loungers could be removed and replaced with tables/chairs for drinking in the evening.

This is the most beautifully decorated hotel we've ever stayed in …. a real boutique feel. The staff from the greeting at check in and throughout our stay were so friendly and lovely. We had a top floor room with front and side views of the ocean and beach (room 36) …. just wow. On arrival we had in the room a beautifully handwritten card and treats to celebrate our wedding anniversary which was a special touch. The hotel is in a great location in walking distance to the town with shops and restaurants, plus directly on the coastal path. We stayed 5 nights and used it as a central base to visit west to Knysna and east to Tsitsikamma rather than keep changing hotels and it was a delight to return to each day. Breakfast and dinner was great, especially sitting outside looking at the ocean.

Stayed in January 2024

Staff unbelievable, nothing was too much trouble. Felt like part of a family

Stayed in January 2024