Travel coupons are awarded by our reward partners for you to redeem as Booking.com Travel Credits – a reward with a monetary value that helps you save money on various travel experiences.

Our reward partners run various promotions for you to earn Booking.com Travel Credits. Refer to their communications to find out how you can get a coupon code. If a coupon code was awarded to you, it should be stated in an award email.

Coupon codes are generally stated in award emails. Check your spam folder if they aren't in your inbox. If you still can't find them, contact your reward issuer.

No – only your email address is required to redeem coupon codes, but you'll need a Booking.com account with the same email address to spend Credits from your Wallet.

As you earn rewards (e.g. Credits and vouchers) from different Booking.com experiences, we'll keep them in your Wallet so you can track them at a glance and manage them with ease.

As long as you have a Booking.com account, your Wallet will be active.

Your rewards can now be spent on select property and flight bookings, as well as on any car rental, attraction, and taxi bookings paid in advance, and also on any insurance you add to your trips through Booking.com.

Not all properties accept rewards through Wallet payments, so keep an eye out for the "Pay with Wallet" badge when searching for a stay. Wallet payments are only accepted if you choose to pay online during booking confirmation or at a later date. Regardless of when you choose to pay, Wallet payments will always be charged at the time of booking.

To spend your rewards, sign in to your Booking.com account and pay with your Wallet at the payment stage before selecting another payment method for the remaining amount. You can also choose how much of your Credits you want to spend while saving the rest for other bookings.

Not all properties accept rewards through Wallet payments, so keep an eye out for the "Pay with Wallet" badge when searching for a stay. Wallet payments are only accepted if you choose to pay online during booking confirmation or at a later date. Regardless of when you choose to pay, Wallet payments will always be charged at the time of booking. You can also spend your rewards on select flight bookings, as well as on any car rental, attraction, and taxi bookings paid in advance, and also on any insurance you add to your trips through Booking.com.

Earned rewards can't be used on past bookings, even if the actual travel is in the future.

Your Wallet may not be fully activated yet. To activate it, update your personal details (country of residence and nationality) in account settings – this is important to ensure we're abiding by local laws.

It's also possible that your email address hasn't been verified yet – request a new verification email from your account settings > personal details.

If you still can't find your rewards, contact Customer Service for assistance.

It depends on where your rewards were earned and what terms and conditions were set.
For expiration dates on what you currently have, go to your Rewards activity.