Chaleのデザイナーズホテル

Ann イギリス

My husband and I had a wonderful stay at The Enchanted Manor. The hotel was lovely, and the customer service and friendliness from the hotel owner Peta and her staff was second to none. The food was divine - it was a vegetarian menu, and though my husband and I do eat meat at home, we certainly didn't miss it during our stay. The garlic mushrooms on toast for breakfast was a particular highlight! Peta in particuarly was extrememely knowledgable about the Isle and gave lots of good tips and suggested places to visit when we asked - as newcomers to the Isle of Wight we were extremely grateful. The staff went out of their way to be helpful and accomodating, and there were little touches everywhere of just small things to make your stay more comfortable - from DVDs to borrow, to a little fridge in the room to store bottled water and milk for your morning tea, as well as thoughtful bathroom additions. Our booked room was upgraded on arrival to a suite as we were celebrating our wedding anniversary, and the team thoughtfully gave us a bottle of sparkling wine and a card as well. There was one small issue during our stay - the boiler stopped working properly a few days in to our stay, which led to occaisionally not getting baths or showers when we wanted. However the team tried to resolve as best they could until someone could fix it so we always did manage to get to shower - and they gave us a lovely gift at the end of our holiday to apologise for the hot water issue.

Rosemary ガーンジー

Beautiful Rooms needs a little bit of updating

Gale アメリカ

The breakfast was superb. The staff were very helpful and were kind enough to make suggestions of what to visit on the island. I