• Apartments
  • Kitchen
  • View
  • Pet friendly
  • Washing machine
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • Key card access
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Quest Caroline Springs offers spacious modern studios and apartments set around a central atrium offering views over the surrounding area. Each apartment at Quest Apartments Caroline Springs offers comfortable and stylish decor including flat-screen TV, work desk with internet access and Parking is available with extra charge. All apartments have a kitchenette with a microwave and refrigerator. Guests can charge their meals at various local restaurants back to their room. Located in the fast-growing western suburb of Caroline Springs, these apartments offer easy access to the Western Highway to Ballarat and the Ring Road linking Melbourne and the international airport. Melbourne city center is a 20-minute drive away. The tour desk can organize airport transfers and tickets to Werribee Zoo. Free luggage storage facilities are available.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top Location: Highly rated by recent guests (8.7)

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 queen bed
or
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
8.1
Location
8.7
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Kathryn
    New Zealand New Zealand
    The location was great and the staff were extremely helpful. Would recommend and stay again.
  • Johnson
    Australia Australia
    Location near shopping and food outlets was great.
  • Dalzell
    United Kingdom United Kingdom
    Everything we needed and more for a very pleasing and comfortable stay was provided

Managed by Quest Caroline Springs

Company review score: 9.1Based on 95,913 reviews from 120 properties
120 managed properties

Neighborhood info

Caroline Springs located 20 minutes west from Melbourne CBD and 19 minutes from Tullamarine Airport. Quest Apartment Hotel in Caroline Springs is conveniently surrounded with shopping centre including specialty shops, 6 local restaurant and cafes (which offers Charge Back facilities), Caroline Springs Leisure Centre and short walk to Lake Caroline Springs.

Language Spoken

English

Area info

Amenities of Quest Caroline Springs
Great facilities! Review score, 8.2

Most popular amenities
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Free WiFi
  • Private Parking
  • Family rooms
Parking
Private parking is available on site (reservation is not needed) and costs AUD 9 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • High chair
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Laptop safe
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron
Pets
Pets are allowed on request. Charges may apply.
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Terrace
Spa
  • Fitness center
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Packed lunches
  • Breakfast in the room
  • Room service
  • Tea/Coffee maker
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Transportation
  • Shuttle service
    Additional charge
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
Languages Spoken
  • English

House rules

Quest Caroline Springs takes special requests – add in the next step!

Check-in

From 2:00 PM to 8:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 7:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 250 is required on arrival. That's about USD 162. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
AUD 10 per child, per night
2 years old
Crib upon request
AUD 10 per child, per night
Extra bed upon request
AUD 65 per child, per night
3+ years
Extra bed upon request
AUD 65 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Mastercard Visa UnionPay credit card Eftpos Diners Club American Express Cash is not accepted Quest Caroline Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 9:00 PM and 7:00 AM.

Pets

Pets are allowed on request. Charges may apply.

The fine print
Must-know information for guests at this property

Please note that there is a surcharge for credit card payments, 1.5% on Visa/Mastercard, 3% on Diners/American Express.

Please note that guests are required to present a valid photo ID and credit card in the name of the person who made the booking upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Caroline Springs of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Caroline Springs

  • You can choose from a number of accommodation options at Quest Caroline Springs (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Quest Caroline Springs is from 2:00 PM, and check-out is until 10:00 AM.

  • Quest Caroline Springs is 1.1 miles from the center of Caroline Springs. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Quest Caroline Springs may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Caroline Springs on this page.

  • Quest Caroline Springs offers the following activities/services (charges may apply):

    • Fitness center

  • Yes, Quest Caroline Springs is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Quest Caroline Springs (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.